Exam 3: Communicating in a World of Diversity

Most people belong to only one culture.

As businesses become more global, the workforce is increasingly ________: made up of employees with different national, religious, and ethnic backgrounds.

When speaking in English to people who use English as a second language, the best approach is to

In a ________-context culture such as exists in Germany, people rely more on verbal communication and less on circumstances and implied meaning.

Xenophobia is the fear of

People within a particular culture tend to differ enormously in their basic assumptions about how people should think, behave, and communicate.

When doing business in other cultures, what are some strategies you can use to promote effective intercultural communication?

When preparing a message to someone from another culture, you should

In general, when writing to someone in another country, U.S. businesspeople should be a bit more formal than they would be otherwise.

Members of a well-established culture tend to view their culture as complete, which can dull or even suppress curiosity about other cultures.

________ is a fear of strangers and foreigners.

Many difficulties in intercultural communication occur because people in different cultures have different

When writing for multicultural audiences, it's important to

Evidence suggests that whatever the culture, men and women tend to have slightly different communication styles.

There are no differences between English as it is written in the U.S. and English as it is written in the United Kingdom.

Meeting a deadline is generally less important than building a relationship for businesspeople in

When traveling to another country to conduct business, you should assume that frequent eye contact is regarded as a sign of honesty and openness in any culture.

In many Asian societies, younger employees generally avoid disagreeing with senior executives in public.

In ________-context cultures, people rely less on verbal communication and more on the context of nonverbal actions and environmental setting to convey meaning.

Culture is inborn, not learned.