Exam 17: Designing and Managing Integrated Marketing Communications

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The macromodel of effective communications contains nine elements.Two elements represent the major parties in a communication.These two parties are called ________ and ________.

(Multiple Choice)
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________ is/are the most effective tool at later stages of the buying process,particularly in building up buyer preference,conviction,and action.

(Multiple Choice)
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If a person has a positive attitude toward a source and a message,or a negative attitude toward both,a state of congruity is said to exist.

(True/False)
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If a person has a positive attitude toward a source and a message,or a negative attitude toward both,a state of ________ is said to exits.

(Multiple Choice)
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________ channels consist of company salespeople contacting buyers in the target market.

(Multiple Choice)
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An informational appeal elaborates on product or service attributes or benefits.

(True/False)
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The pervasiveness of advertising permits the seller to repeat a message many times.It also allows the buyer to receive and compare the messages of various competitors.

(True/False)
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If a consumer has an equally strong,favorable,and unique brand association of Subaru with the concepts "outdoors," "active," and rugged" because of exposure to a TV ad that shows the car driving over rugged terrain at different times of the year,the impact in terms of Subaru's brand equity should be ________.

(Multiple Choice)
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The hierarchy-of-effects model contains awareness,knowledge,liking,________,conviction,and purchase.

(Multiple Choice)
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Which of the following is NOT one of the advantages of having an integrated marketing communications program

(Multiple Choice)
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A one-time mailing offering a cookware item is an example of a ________.

(Multiple Choice)
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A well-chosen celebrity can draw attention to a product or brand but also poses certain risks.Identify three of those risks.

(Essay)
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Two-sided messages are more effective when negative associations must be overcome.

(True/False)
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In the process of buying a new car,a consumer might talk to others,research the car on the Internet,visit showrooms,and buy magazines dedicated to the automobile industry.Where would you start in developing your marketing communication planning

(Multiple Choice)
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The marketing communications mix consists of eight major modes of communications.Which of the following is NOT one of these modes

(Multiple Choice)
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By focusing on a non-product-related image,VW's advertising to active,youthful people with its "Drivers Wanted" campaign was an example of a ________.

(Multiple Choice)
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In assessing the collective impact of an IMC program,the overriding goal is to create the most effective and efficient communications program possible.Which of the following is NOT one of the six criteria used to help determine whether communications are truly integrated

(Multiple Choice)
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Events always have a lasting effect on brand awareness,knowledge,and preference.

(True/False)
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Personal influence carries especially great weight with consumers in two situations.The first is with products that are expensive,risky,or purchased infrequently.The second is where the product ________.

(Multiple Choice)
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In assessing the collective impact of an IMC program,the marketer's overriding goal is to create the most effective and efficient communications program possible.The criterion of ________ is the proportion of the audience reached by each communication option employed,as well as how much overlap exists among communication options.

(Multiple Choice)
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