Exam 8: Identifying Market Segments and Targets

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A marketer is interested in segmenting a business market on ________ if the marketer intends to eventually segment the market based on loyalty and attitudes toward risk.

(Multiple Choice)
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________ are often a small percentage of the market but account for a high percentage of total consumption.

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A company is customerized when it is able to respond to individual customers by customizing its products,services,and messages on a one-to-one basis.

(True/False)
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A ________ consists of two parts: a naked solution and discretionary options.

(Multiple Choice)
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In evaluating different market segments,the firm must look at two factors: the segment's overall attractiveness and ________.

(Multiple Choice)
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Marketers would rather attract one heavy user than several light users.

(True/False)
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Most companies today are turning to micromarketing at one of four levels.What are those levels

(Essay)
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With ________ as a target market strategy,the firm concentrates on serving many needs of a particular customer group.

(Multiple Choice)
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Situational factor segmentation variables in the business marketplace include urgency,specific application,and size of order.

(True/False)
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How are brands likely to position themselves if they are competing in a market that demonstrates diffused preferences

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Characterize psychographic segmentation.

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Psychographic segmentation schemes are the same across cultures.

(True/False)
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If an organization's marketing department wished to create "segment storyboards" to test the attractiveness of each segment's positioning strategy,this action would most likely occur in the ________ step of the segmentation process.

(Multiple Choice)
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The text describes five possible patterns for target market selection.Describe the pattern called selective specialization.

(Essay)
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Thanks to the trading-up trend,New Luxury goods sell at higher volumes than traditional luxury goods.Identify and describe the three main types of New Luxury products.

(Essay)
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Effective target marketing requires that marketers use market segmentation,market targeting,and market positioning to achieve success in the marketplace.

(True/False)
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Average U.S.household income has risen in the past 30 years,with growth highest for the top 20% of households.

(True/False)
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Increasingly,companies are finding that their markets are "hourglass shaped." What does this mean for consumers and for marketers

(Essay)
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All attempts to target marketing to children,minorities,or other special segments are discriminatory and unethical.

(True/False)
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Customer cloning is the practice of identifying the key characteristics of a market segment and then identifying multiple geographic areas where the majority of the population possesses those characteristics.

(True/False)
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