Exam 4: Conducting Marketing Research and Forecasting Demand

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A question that uses a scale that connects two bipolar words wherein the respondent selects the point that represents his or her opinion is called ________.

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Online research has grown significantly in the past several years.It is estimated that ________ of all survey-based research was done online in 2006.

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Which of the following is considered to be the most versatile of the questioning or interviewing methods

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All forecasts are built on one of three information bases: what people say,what people do,or what people have done.How do market researchers collect information on each of three information bases

(Essay)
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A ________ records how well the company is doing year after year on customer-based measures (e.g.,percentage of new customers to average number of customers).

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The production department is responsible for preparing sales forecasts because they have the most data about production schedules and the ability to meet orders.

(True/False)
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If a marketing researcher chooses to use a word association question,the researcher has chosen which of the following type of question for the research questionnaire

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Some marketers prefer more ________ methods for gauging consumer opinion because consumer actions do not always match their answers to survey questions.

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Two complimentary approaches to measure marketing productivity are ________ and marketing-mix modeling.

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________ is the art of anticipating what buyers are likely to do under a given set of conditions.

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All the buyers who are able and willing to buy a company's products or services are called the overall market share.

(True/False)
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If a marketing researcher wished to reach people who would not give personal interviews or whose responses might be biased or distorted by the interviewers,he or she should choose the ________ as the best way to reach people.

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All of the following would be among the ways that small companies can conduct marketing research in creative and affordable ways EXCEPT ________.

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What are the six steps in the marketing research process

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One way companies can conduct market research in a creative and affordable way is to engage students to design and carry out projects,such as the Innovation Challenge sponsored by American Express,GE,and Hilton Hotels.

(True/False)
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If a questionnaire says "Small college classes are better places to learn effectively: (choose)1__ Strongly disagree,2 __ Disagree,3__ Neither agree nor disagree,4__ Agree,5__ Strongly agree," the researcher would be using which of the following to discover data.

(Multiple Choice)
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The Bledsoe Marketing Research group has been hired to administer a series of "yes/no" questions to shoppers in a local mall.If questions on a survey have only two possible answers (such as "yes/no" questions),what type of questions are these

(Essay)
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A stakeholder-performance scorecard tracks the satisfaction with the company and its products and services among such entities as suppliers,banks,and stockholders.

(True/False)
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Researchers frequently should and do successfully generalize findings from focus-group participants to the whole market.

(True/False)
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Designing a research plan calls for decisions on all of the following EXCEPT ________.

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