Exam 12: Restructuring Organizations

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Two organization structures that are more integrative and flexible are

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Process-based structures remove layers of management, and consequently information flows more quickly and accurately throughout the organization.

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Process-based structures generally appear in small to medium sized organizations having several products or projects.

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The primary goal of any team in a process-based structure is quality of work life.

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Under what conditions are customer-centric structures appropriate? What challenges does this type of organization structure face and why?

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Downsizing is generally a response to at least two major conditions: organization decline due to implementation of a new structure or opposition to growth and expansion issues.

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