Question 1

Which of the following criteria suggests that rewards should be allocated based on the level of goal achievement?

Accepted Answer

A)  timeliness 
B)  performance contingency 
C)  equitable 
D)  focus on critical control points 
A)  timeliness 
B)  performance contingency 
C)  equitable 
D)  focus on critical control points B

Question 2

Reward systems have little if any impact on employee absenteeism and tardiness.

Accepted Answer

A) True 
 B)False  False

Question 3

When rewarding employees for the skills they possess, skill-based pay systems are highly effective.

Accepted Answer

A) True 
 B)False  False

Question 4

The goal setting process involves

Accepted Answer

A)  establishing challenging goals 
B)  setting of goals 
C)  clarifying goal measurement 
D)  all of the above 
A)  establishing challenging goals 
B)  setting of goals 
C)  clarifying goal measurement 
D)  all of the above

Question 5

Reward system process issues are concerned with

Accepted Answer

A)  who designs the reward systems 
B)  who administers the reward systems 
C)  what kind of communication should exist about rewards 
D)  all of the above 
A)  who designs the reward systems 
B)  who administers the reward systems 
C)  what kind of communication should exist about rewards 
D)  all of the above

Question 6

Studies indicate that the frequency of rewards is of no consequence to satisfaction.

Accepted Answer

A) True 
 B)False

Question 7

What can be done to improve performance appraisal systems?

Accepted Answer

Improving performance appraisal systems

Question 8

Various departments within an organization initiate performance management.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not part of the performance management model?

Accepted Answer

A)  goal setting 
B)  reward systems 
C)  organization structure 
D)  performance appraisal 
A)  goal setting 
B)  reward systems 
C)  organization structure 
D)  performance appraisal

Question 10

Management by objectives is characterized by systematic and periodic .

Accepted Answer

A)  top management meetings to plan work, review progress and solve problems 
B)  subordinate meetings to plan work, review progress and solve problems 
C)  measurements of progress toward goals 
D)  joint meetings of management and subordinates to plan work, review progress, and solve problems 
A)  top management meetings to plan work, review progress and solve problems 
B)  subordinate meetings to plan work, review progress and solve problems 
C)  measurements of progress toward goals 
D)  joint meetings of management and subordinates to plan work, review progress, and solve problems

Question 11

Goal setting interventions involve managers and employees in jointly setting subordinate's goals, monitoring them, and providing counseling and support where necessary.

Accepted Answer

A) True 
 B)False

Question 12

Reward inequities can be a major source of job dissatisfaction.

Accepted Answer

A) True 
 B)False

Question 13

Performance appraisal is an important link between and .

Accepted Answer

A)  structure and employee involvement systems 
B)  evaluation systems and productivity 
C)  feedback systems and reward systems 
D)  none of the above 
A)  structure and employee involvement systems 
B)  evaluation systems and productivity 
C)  feedback systems and reward systems 
D)  none of the above

Question 14

Which of the following is not a design criterion for performance appraisal?

Accepted Answer

A)  acceptance by organizational members 
B)  must be available to top performing employees 
C)  focuses on critical control points 
D)  meets a cost/benefit test 
A)  acceptance by organizational members 
B)  must be available to top performing employees 
C)  focuses on critical control points 
D)  meets a cost/benefit test

Question 15

What is the rationale for goal setting? Do you agree or disagree and why?

Accepted Answer

The rationale for goal setting is to pro

Question 16

Which is not a design element of developing a gain-sharing plan?

Accepted Answer

A)  process of design 
B)  determining the bonus 
C)  frequency of bonus 
D)  vacation pay 
A)  process of design 
B)  determining the bonus 
C)  frequency of bonus 
D)  vacation pay

Question 17

Contrast the effects of various reward systems. Which are most effective?

Accepted Answer

Various reward systems can have differen

Question 18

Most decisions about promotions in organizations are made in a top-down, open manner.

Accepted Answer

A) True 
 B)False

Question 19

Timeliness is a criteria for effective reward systems but not for performance appraisal designs.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the performance management model. How does performance management relate to employee involvement and work design?

Accepted Answer

Performance management is a systematic p

Exam 15: Performance Management

Which of the following criteria suggests that rewards should be allocated based on the level of goal achievement?

Reward systems have little if any impact on employee absenteeism and tardiness.

When rewarding employees for the skills they possess, skill-based pay systems are highly effective.

The goal setting process involves

Reward system process issues are concerned with

Studies indicate that the frequency of rewards is of no consequence to satisfaction.

What can be done to improve performance appraisal systems?

Various departments within an organization initiate performance management.

Which of the following is not part of the performance management model?

Management by objectives is characterized by systematic and periodic .

Goal setting interventions involve managers and employees in jointly setting subordinate's goals, monitoring them, and providing counseling and support where necessary.

Reward inequities can be a major source of job dissatisfaction.

Performance appraisal is an important link between and .

Which of the following is not a design criterion for performance appraisal?

What is the rationale for goal setting? Do you agree or disagree and why?

Which is not a design element of developing a gain-sharing plan?

Contrast the effects of various reward systems. Which are most effective?

Most decisions about promotions in organizations are made in a top-down, open manner.

Timeliness is a criteria for effective reward systems but not for performance appraisal designs.

Discuss the performance management model. How does performance management relate to employee involvement and work design?

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Entering and Contracting

Diagnosing

Collecting, Analyzing, and Feeding Back Diagnostic Information

Designing Interventions

Managing Change

Evaluating and Institutionalizing Organization Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Work Design

Talent Management

Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development for Economic, Ecological, and Social Outcomes

Organization Development in Nonindustrial Settings: Health Care, and School Systems

Future Directions in Organization Development

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