Question 1

Quality of work life encompasses more than just the work environment.

Accepted Answer

A) True 
 B)False  True

Question 2

Intervention means:

Accepted Answer

A)  valid information only 
B)  unplanned management manipulations 
C)  planned actions or events intended to increase effectiveness 
D)  change activities outside the organization 
A)  valid information only 
B)  unplanned management manipulations 
C)  planned actions or events intended to increase effectiveness 
D)  change activities outside the organization C

Question 3

Key questions to ask when deciding the appropriate intervention method are

Accepted Answer

A)  Have the issues been accurately diagnosed? 
B)  Are change methods appropriate to the organizational issues identified in diagnosis? 
C)  Can skills to implement the intervention be transferred to organizational members? 
D)  all of the above 
A)  Have the issues been accurately diagnosed? 
B)  Are change methods appropriate to the organizational issues identified in diagnosis? 
C)  Can skills to implement the intervention be transferred to organizational members? 
D)  all of the above D

Question 4

The need to tailor interventions suggests that applications of the same intervention are often identical.

Accepted Answer

A) True 
 B)False

Question 5

Explain what an "intervention" is and how it fits into the organizational development process. What are the key considerations when deciding on an intervention?

Accepted Answer

An intervention in the context of organi

Question 6

When designing OD interventions, the term "Human Resources Issues" refers to

Accepted Answer

A)  the personnel practices of the organization 
B)  the number of organization members in conflict 
C)  the chain of command 
D)  none of the above 
A)  the personnel practices of the organization 
B)  the number of organization members in conflict 
C)  the chain of command 
D)  none of the above

Question 7

Describe how OD interventions need to be adapted to fit different cultural contexts.

Accepted Answer

OD interventions need to be adapted to f

Question 8

The key intervention implementation issue underlying all OD interventions is the need to tailor them to fit the organization.

Accepted Answer

A) True 
 B)False

Question 9

Human resources management practitioners mainly focus on

Accepted Answer

A)  structure 
B)  strategy only 
C)  people 
D)  information systems 
A)  structure 
B)  strategy only 
C)  people 
D)  information systems

Question 10

Which of the following is not a type of OD intervention outlined in this text?

Accepted Answer

A)  human process interventions 
B)  human resources management 
C)  strategic 
D)  financial 
A)  human process interventions 
B)  human resources management 
C)  strategic 
D)  financial

Question 11

OD interventions in organizations implementing a global strategic orientation will most likely focus on:

Accepted Answer

A)  efficiency 
B)  interpersonal relationships between the parent country and the subsidiary officer 
C)  decentralizing decision making policies 
D)  clarifying geocentric personnel policies 
A)  efficiency 
B)  interpersonal relationships between the parent country and the subsidiary officer 
C)  decentralizing decision making policies 
D)  clarifying geocentric personnel policies

Question 12

What aspects of an organization do OD interventions seek to change?

Accepted Answer

A)  cultural context 
B)  specific process features 
C)  external environment 
D)  task environment 
A)  cultural context 
B)  specific process features 
C)  external environment 
D)  task environment

Question 13

Which economic and cultural context tends to be most difficult for traditional OD processes?

Accepted Answer

A)  Industrial/Low power distance 
B)  Industrial/Low individualism 
C)  Industrializing/High power distance 
D)  Industrial/ High fit 
E)  Industrializing/Low individualism 
A)  Industrial/Low power distance 
B)  Industrial/Low individualism 
C)  Industrializing/High power distance 
D)  Industrial/ High fit 
E)  Industrializing/Low individualism

Question 14

Work design gets at the issue of job enrichment via greater task variety, autonomy, and feedback results.

Accepted Answer

A) True 
 B)False

Question 15

Global social change organizations tend to be dominated by a strong set of normative values and beliefs.

Accepted Answer

A) True 
 B)False

Question 16

Discuss the four major types of interventions including descriptions of specific interventions within each main category.

Accepted Answer

The four major types of interventions ar

Question 17

Relevant interventions do not need acceptance or ownership from organization members.

Accepted Answer

A) True 
 B)False

Question 18

The extent to which members of a society value and accept status differences refers to:

Accepted Answer

A)  uncertainty avoidance 
B)  individualism 
C)  power distance 
D)  achievement orientation 
A)  uncertainty avoidance 
B)  individualism 
C)  power distance 
D)  achievement orientation

Question 19

Organization learning is a strategic intervention for transforming organizations.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following best describes technostructural interventions?

Accepted Answer

A)  changing the high-tech areas within the organization 
B)  helping organizations decide on markets, products or services 
C)  changing job design and division of labor 
D)  none of the above 
A)  changing the high-tech areas within the organization 
B)  helping organizations decide on markets, products or services 
C)  changing job design and division of labor 
D)  none of the above

Exam 7: Designing Interventions

Quality of work life encompasses more than just the work environment.

Intervention means:

Key questions to ask when deciding the appropriate intervention method are

The need to tailor interventions suggests that applications of the same intervention are often identical.

Explain what an "intervention" is and how it fits into the organizational development process. What are the key considerations when deciding on an intervention?

When designing OD interventions, the term "Human Resources Issues" refers to

Describe how OD interventions need to be adapted to fit different cultural contexts.

The key intervention implementation issue underlying all OD interventions is the need to tailor them to fit the organization.

Human resources management practitioners mainly focus on

Which of the following is not a type of OD intervention outlined in this text?

OD interventions in organizations implementing a global strategic orientation will most likely focus on:

What aspects of an organization do OD interventions seek to change?

Which economic and cultural context tends to be most difficult for traditional OD processes?

Work design gets at the issue of job enrichment via greater task variety, autonomy, and feedback results.

Global social change organizations tend to be dominated by a strong set of normative values and beliefs.

Discuss the four major types of interventions including descriptions of specific interventions within each main category.

Relevant interventions do not need acceptance or ownership from organization members.

The extent to which members of a society value and accept status differences refers to:

Organization learning is a strategic intervention for transforming organizations.

Which of the following best describes technostructural interventions?

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Entering and Contracting

Diagnosing

Collecting, Analyzing, and Feeding Back Diagnostic Information

Managing Change

Evaluating and Institutionalizing Organization Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Work Design

Performance Management

Talent Management

Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development for Economic, Ecological, and Social Outcomes

Organization Development in Nonindustrial Settings: Health Care, and School Systems

Future Directions in Organization Development

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