Exam 4: Managing Decision Making

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The Delphi group technique is a group decision-making technique in which:

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The process of choosing one alternative from among a set of alternatives is called _____.

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Eric is a manager who recently introduced a new process for screening potential employees. Eric has noticed that the new screening process is not very efficient and is not helping recruiters find the best candidates. However, Eric continues to use the same process because it was so expensive to set up the initial system. Which of the following concepts is illustrated in the scenario?

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A(n) _____ is a form of group decision making in which a group arrives at a consensus of expert opinion.

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Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Undesirable compromises

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A(n) _____ is an informal alliance formed to achieve a common goal.

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Christine, a teacher, notices that the performances of her students at class tests have been declining. While attempting to find a solution to the problem, she thinks of three choices: rewarding students who get good grades, holding class tests more often, or punishing students when they perform poorly in the tests. Which step of the rational decision-making process is Christine in?

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Match the following numbered items with the most accurate options. A response may be used once, more than once, or not at all. -A Ponzi pyramid scheme that requires more and more investment to pay earlier investors

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Omega Inc., a large appliances company, went bankrupt because of a series of poor managerial decisions and a downturn in the economy. In retrospect, it would seem that there was too much emphasis on the group reaching a consensus decision whenever the managers were involved in decision making. As a result, many decisions by the managers at Omega were made to avoid conflict. What disadvantage of group decision making does this scenario represent?

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Which of the following statements is true about the process of decision making?

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