Exam 4: Managing Decision Making

Ryan Tools Company just acquired Coney Tools. The purchase came about because the employees in both the research and development and the production departments at Ryan Tools joined forces to lobby for the purchase of Coney Tools as opposed to other companies. Both departments wanted Coney Tools because of its state-of-the-art research and production facilities. This is an example of _____.

The final step in the decision-making process requires that managers _____.

_____ is one major element of organizational politics that is especially relevant to decision making.

Political forces, intuition and escalation of commitment, risk propensity, and ethics constitute the _____ aspects of decision making.

When managers want to be sure to get innovative and creative ideas, they will often create a(n) ____ group..

The first step in rational decision making is _____.

Match the following numbered items with the most correct response letter. A response may be used once, more than once, or not at all. -Less knowledge and information are available

A(n) _____ decision is a decision that is relatively structured or recurs with some frequency (or both).

One disadvantage of group decision making is that:

The nominal group decision-making technique:

Keisha is the vice president of accounting, and she has to decide which computer software to purchase for her department. She has looked at all of the possible alternatives and is leaning toward the system with which she is most familiar. This is an example of _____.

Groupthink:

When making a decision under a condition of risk:

In decision making, a condition of _____ exists when a decision maker knows what the alternatives are and what conditions are associated with each alternative.

A nonprogrammed decision:

A _____ is a form of group decision making in which a group arrives at a consensus of expert opinion.

A marketing manager decides to launch a new product because it is the first product that came to his mind, even if there are several better products to be explored. Which of the following is illustrated in the scenario?

Managers are most prone to error in a condition of _____.

Lucy needs to buy a new laptop for her business, and she buys a particular brand even though it does not support the software that is required for her business. She does this because all her family members have used computers of the same brand all their lives. This is an example of how decision makers are constrained by _____.

Mike is in a hurry to appoint a personal assistant to help him with scheduling his meetings with clients. He posts an advertisement on a job website, and picks the first person who sends in her resume for the job. He only checks for the candidate's qualification and does not consider her work experience. This is an example of _____.