Question 1

_____ is the tendency to search for alternatives only until one is found that meets some minimum standard of sufficiency.

Accepted Answer

A)  Satisficing 
B)  Groupthink 
C)  Optimization 
D)  Bounded rationality 
E)  Escalation of commitment 
A)  Satisficing 
B)  Groupthink 
C)  Optimization 
D)  Bounded rationality 
E)  Escalation of commitment

Question 2

In evaluating a decision alternative, the decision maker should apply three criteria. Describe the three criteria that an ideal alternative should satisfy.

Accepted Answer

The third step in the decision-making pr

Question 3

Which of the following disadvantages of group decisions typically results from the group being very cohesive?

Accepted Answer

A)  Disagreement 
B)  Groupthink 
C)  Lower acceptance of the final decision 
D)  Minimal participation of members 
E)  Conflicts 
A)  Disagreement 
B)  Groupthink 
C)  Lower acceptance of the final decision 
D)  Minimal participation of members 
E)  Conflicts

Question 4

Match the following numbered items with the most accurate options.
A response may be used once, more than once, or not at all.
-Office politics

Accepted Answer

A) Coalition 
B) Intuition 
C) Escalation of commitment 
D) Risk propensity 
E) Satisficing 
A) Coalition 
B) Intuition 
C) Escalation of commitment 
D) Risk propensity 
E) Satisficing

Question 5

When Irene wants to buy new laptops for her marketing executives and she has to pick them up from a single brand that is preinstalled with the marketing software that her company needs, she's making a decision under a condition of _____.

Accepted Answer

A)  imperfect information 
B)  ambiguity 
C)  risk 
D)  certainty 
E)  unclear alternatives 
A)  imperfect information 
B)  ambiguity 
C)  risk 
D)  certainty 
E)  unclear alternatives

Question 6

Match the following numbered items with the most accurate options.
A response may be used once, more than once, or not at all.
-Roll the dice

Accepted Answer

A) Coalition 
B) Intuition 
C) Escalation of commitment 
D) Risk propensity 
E) Satisficing 
A) Coalition 
B) Intuition 
C) Escalation of commitment 
D) Risk propensity 
E) Satisficing

Question 7

Tina works at a coffee shop. One of the four coffee machines at the coffee shop has not been functioning well; the same machine has broken down thrice in two weeks. Now, Tina is looking at the machine and trying to decide if the problem is a bad machine or if people are just using the machine wrong. Tina is currently _____.

Accepted Answer

A)  implementing an alternative 
B)  evaluating the results of a chosen alternative 
C)  consulting with other decision makers 
D)  recognizing and defining the decision situation 
E)  eliminating feasible alternatives 
A)  implementing an alternative 
B)  evaluating the results of a chosen alternative 
C)  consulting with other decision makers 
D)  recognizing and defining the decision situation 
E)  eliminating feasible alternatives

Question 8

_____ is the extent to which a decision maker is willing to gamble when making a decision.

Accepted Answer

A)  Risk propensity 
B)  Intuition 
C)  Optimization 
D)  Satisficing 
E)  Bounded rationality 
A)  Risk propensity 
B)  Intuition 
C)  Optimization 
D)  Satisficing 
E)  Bounded rationality

Question 9

A plant manager had taken a few measures to try to reduce worker turnover. For four months he monitored the implementation of the measures. He now finds that the turnover rate is reduced by 10 percent. Which step of the rational decision-making model is illustrated in the scenario?

Accepted Answer

A)  Evaluating the results 
B)  Identifying alternatives 
C)  Recognizing the decision situation 
D)  Selecting the best alternative 
E)  Developing a set of alternatives 
A)  Evaluating the results 
B)  Identifying alternatives 
C)  Recognizing the decision situation 
D)  Selecting the best alternative 
E)  Developing a set of alternatives

Question 10

Programmed decisions:

Accepted Answer

A)  can only be made by the top management. 
B)  generally deal with long-term matters such as expanding business in another country. 
C)  lack structure. 
D)  recur more frequently than nonprogrammed decisions. 
E)  are typically made by shareholders. 
A)  can only be made by the top management. 
B)  generally deal with long-term matters such as expanding business in another country. 
C)  lack structure. 
D)  recur more frequently than nonprogrammed decisions. 
E)  are typically made by shareholders.

Question 11

Macy Computers Inc. faced a major software error that brought all work in the company to a standstill. Roger, the CEO, arranged for a panel of well-known engineers in the state to estimate the time that it would take for the error to be set right. Each engineer made an estimate and sent it to the group's leader, Dr. Rajesh. Dr. Rajesh averaged the estimates and sent the average back out to the group. People who had submitted unusual estimates were asked to say why those estimates were chosen. Roger used a(n) _____to help his company get rid of the software crisis.

Accepted Answer

A)  interacting group 
B)  Delphi group 
C)  standing committee 
D)  work group 
E)  unstructured group 
A)  interacting group 
B)  Delphi group 
C)  standing committee 
D)  work group 
E)  unstructured group

Question 12

Which of the following statements is true about the administrative model of decision making?

Accepted Answer

A)  It suggests that most managers make decisions rationally and logically. 
B)  It suggests that decisions that are based on instincts are better than the ones based on logic. 
C)  It suggests that managers tend to satisfice when making decisions. 
D)  It suggests that managers have the most accurate information about decision situations. 
E)  It suggests that managers should not make decisions based on mathematical analysis. 
A)  It suggests that most managers make decisions rationally and logically. 
B)  It suggests that decisions that are based on instincts are better than the ones based on logic. 
C)  It suggests that managers tend to satisfice when making decisions. 
D)  It suggests that managers have the most accurate information about decision situations. 
E)  It suggests that managers should not make decisions based on mathematical analysis.

Question 13

Which of the following statements is true in the context of decision making under a condition of uncertainty?

Accepted Answer

A)  A decision maker greatly relies on intuition, judgment, and experience. 
B)  A decision maker clearly knows all the risks associated with alternatives to a problem. 
C)  A decision maker puts in least effort and uses a pre-determined structure for decision making. 
D)  A decision maker is able to estimate the payoffs and risks associated with alternatives. 
E)  A decision maker identifies only two alternatives to the decision situation. 
A)  A decision maker greatly relies on intuition, judgment, and experience. 
B)  A decision maker clearly knows all the risks associated with alternatives to a problem. 
C)  A decision maker puts in least effort and uses a pre-determined structure for decision making. 
D)  A decision maker is able to estimate the payoffs and risks associated with alternatives. 
E)  A decision maker identifies only two alternatives to the decision situation.

Question 14

Nutrimax Inc. sponsors a football championship in Oriel in August every year. The championship is organized by the Oriel Football Association (OFA) to encourage new talent, and Nutrimax bears all the expenses incurred during the championship. The Oriel regional manager of Nutrimax sends across a check to the OFA in July of each year in order for them to prepare for the championship. The regional manager's decision about when to send the check to OFA is a(n) _____ decision.

Accepted Answer

A)  programmed decision 
B)  unstructured decision 
C)  intuitive decision 
D)  contingency decision 
E)  satisficing decision 
A)  programmed decision 
B)  unstructured decision 
C)  intuitive decision 
D)  contingency decision 
E)  satisficing decision

Question 15

Which of the following illustrates a programmed decision?

Accepted Answer

A)  A cafe owner buys a hundred cartons of coffee every month. 
B)  A fast food chain decides to enter into a new franchise agreement. 
C)  A content development company decides to sue a competitor for copyright infringement. 
D)  A health drink manufacturing company decides to launch a new product in the market. 
E)  An IT company decides to lay off a hundred employees. 
A)  A cafe owner buys a hundred cartons of coffee every month. 
B)  A fast food chain decides to enter into a new franchise agreement. 
C)  A content development company decides to sue a competitor for copyright infringement. 
D)  A health drink manufacturing company decides to launch a new product in the market. 
E)  An IT company decides to lay off a hundred employees.

Question 16

Contrast programmed and nonprogrammed decisions.

Accepted Answer

A programmed decision is a decision that

Question 17

_____ was one of the first experts to develop the administrative model of decision making.

Accepted Answer

A)  Elton Mayo 
B)  George Bennett 
C)  Martin Johnson 
D)  Jack Welch 
E)  Herbert Simon 
A)  Elton Mayo 
B)  George Bennett 
C)  Martin Johnson 
D)  Jack Welch 
E)  Herbert Simon

Question 18

Decisions regarding standard organizational transactions are most likely to be _____ decisions.

Accepted Answer

A)  unstructured 
B)  infrequent 
C)  programmed 
D)  intuitive 
E)  irrational 
A)  unstructured 
B)  infrequent 
C)  programmed 
D)  intuitive 
E)  irrational

Question 19

Decisions made by top managers involving strategy, such as signing mergers or making acquisitions, are examples of _____ decisions.

Accepted Answer

A)  frequent 
B)  nonprogrammed 
C)  structured 
D)  operational 
E)  programmed 
A)  frequent 
B)  nonprogrammed 
C)  structured 
D)  operational 
E)  programmed

Question 20

Libra Inc. chose to settle a lawsuit for $75 million. In the context of the rational decision-making model, when executives of the company begin to compare the cost of the settlement to those of other financial institutions, they will be _____.

Accepted Answer

A)  developing a set of rational alternatives 
B)  evaluating the possible alternatives 
C)  consulting with other decision makers 
D)  recognizing and defining the decision situation 
E)  following up and evaluating the results of a chosen alternative 
A)  developing a set of rational alternatives 
B)  evaluating the possible alternatives 
C)  consulting with other decision makers 
D)  recognizing and defining the decision situation 
E)  following up and evaluating the results of a chosen alternative

_____ is the tendency to search for alternatives only until one is found that meets some minimum standard of sufficiency.

In evaluating a decision alternative, the decision maker should apply three criteria. Describe the three criteria that an ideal alternative should satisfy.

Which of the following disadvantages of group decisions typically results from the group being very cohesive?

Match the following numbered items with the most accurate options. A response may be used once, more than once, or not at all. -Office politics

When Irene wants to buy new laptops for her marketing executives and she has to pick them up from a single brand that is preinstalled with the marketing software that her company needs, she's making a decision under a condition of _____.

Match the following numbered items with the most accurate options. A response may be used once, more than once, or not at all. -Roll the dice

_____ is the extent to which a decision maker is willing to gamble when making a decision.

A plant manager had taken a few measures to try to reduce worker turnover. For four months he monitored the implementation of the measures. He now finds that the turnover rate is reduced by 10 percent. Which step of the rational decision-making model is illustrated in the scenario?

Programmed decisions:

Which of the following statements is true about the administrative model of decision making?

Which of the following statements is true in the context of decision making under a condition of uncertainty?

Which of the following illustrates a programmed decision?

Contrast programmed and nonprogrammed decisions.

_____ was one of the first experts to develop the administrative model of decision making.

Decisions regarding standard organizational transactions are most likely to be _____ decisions.

Decisions made by top managers involving strategy, such as signing mergers or making acquisitions, are examples of _____ decisions.

Libra Inc. chose to settle a lawsuit for $75 million. In the context of the rational decision-making model, when executives of the company begin to compare the cost of the settlement to those of other financial institutions, they will be _____.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters

Exam 4: Managing Decision Making

_____ is the tendency to search for alternatives only until one is found that meets some minimum standard of sufficiency.

In evaluating a decision alternative, the decision maker should apply three criteria. Describe the three criteria that an ideal alternative should satisfy.

Which of the following disadvantages of group decisions typically results from the group being very cohesive?

Match the following numbered items with the most accurate options. A response may be used once, more than once, or not at all. -Office politics

When Irene wants to buy new laptops for her marketing executives and she has to pick them up from a single brand that is preinstalled with the marketing software that her company needs, she's making a decision under a condition of _____.

Match the following numbered items with the most accurate options. A response may be used once, more than once, or not at all. -Roll the dice

_____ is the extent to which a decision maker is willing to gamble when making a decision.

A plant manager had taken a few measures to try to reduce worker turnover. For four months he monitored the implementation of the measures. He now finds that the turnover rate is reduced by 10 percent. Which step of the rational decision-making model is illustrated in the scenario?

Programmed decisions:

Which of the following statements is true about the administrative model of decision making?

Which of the following statements is true in the context of decision making under a condition of uncertainty?

Which of the following illustrates a programmed decision?

Contrast programmed and nonprogrammed decisions.

_____ was one of the first experts to develop the administrative model of decision making.

Decisions regarding standard organizational transactions are most likely to be _____ decisions.

Decisions made by top managers involving strategy, such as signing mergers or making acquisitions, are examples of _____ decisions.

Libra Inc. chose to settle a lawsuit for $75 million. In the context of the rational decision-making model, when executives of the company begin to compare the cost of the settlement to those of other financial institutions, they will be _____.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Filters