Question 1

Only products, not issues, go through a life cycle.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not an element of determining the incentives of stakeholders?

Accepted Answer

A)  Legitimacy 
B)  Power 
C)  Urgency 
D)  Age of majority stakeholder 
E)  Likelihood of stakeholder action 
A)  Legitimacy 
B)  Power 
C)  Urgency 
D)  Age of majority stakeholder 
E)  Likelihood of stakeholder action

Question 3

Firms that are less likely to be active in PA management are those that are significantly affected by government.

Accepted Answer

A) True 
 B)False

Question 4

A/n _______is a major unexpected event that has a large negative consequence.

Accepted Answer

A)  crisis 
B)  strategy 
C)  failed plan 
D)  regulation 
E)  incentive 
A)  crisis 
B)  strategy 
C)  failed plan 
D)  regulation 
E)  incentive

Question 5

Which of the following are true about public affairs activities?

Accepted Answer

A)  It is not concerned with stakeholders. 
B)  It refers to how businesses interact with stakeholders. 
C)  During PA functions, managers must be ethical, and unethical behavior should be reported through whistleblowing 
D)  It is concerned with firm stakeholder relationships. 
E)  Managers usually do not practice ethical behavior when dealing with the public. 
A)  It is not concerned with stakeholders. 
B)  It refers to how businesses interact with stakeholders. 
C)  During PA functions, managers must be ethical, and unethical behavior should be reported through whistleblowing 
D)  It is concerned with firm stakeholder relationships. 
E)  Managers usually do not practice ethical behavior when dealing with the public.

Question 6

What are included in the Is of strategic analysis?

Accepted Answer

A)  Issue identification 
B)  Interface with competition 
C)  Interested strategic stakeholders 
D)  Incentive of stockholders 
E)  Interaction strategies 
A)  Issue identification 
B)  Interface with competition 
C)  Interested strategic stakeholders 
D)  Incentive of stockholders 
E)  Interaction strategies

Question 7

Explain how issue management can preclude crisis management.

Accepted Answer

Issue management involves identifying an

Question 8

Which of the following would be an "A" of communication during a crisis?

Accepted Answer

A)  Assume that a competitor or stakeholder was at fault and deny liability. 
B)  Advise managers to deny the cause of the crisis. 
C)  Acknowledge the crisis happened. 
D)  Action to tell the public what is being done. 
E)  Avoid future events. 
A)  Assume that a competitor or stakeholder was at fault and deny liability. 
B)  Advise managers to deny the cause of the crisis. 
C)  Acknowledge the crisis happened. 
D)  Action to tell the public what is being done. 
E)  Avoid future events.

Question 9

Which of the following would be stages of crisis management?

Accepted Answer

A)  Developing a crises team with a mix of representatives from all sectors of the organization to deal with the crisis. 
B)  Conducting a risk assessment to determine potential crises, monitoring the event to prevent it from becoming a crisis, and planning how to deal with a crisis if it occurs 
C)  Implementing a plan and communicating to acknowledge or admit to the crisis, state actions you are taking, and stating how you plan to avoid a repeat crisis in the future. 
D)  Analyzing the organization's effectiveness in managing the crisis, with a focus on doing a better job of preventing and managing future crises. 
E)  Weeding out employees who caused the disaster. 
A)  Developing a crises team with a mix of representatives from all sectors of the organization to deal with the crisis. 
B)  Conducting a risk assessment to determine potential crises, monitoring the event to prevent it from becoming a crisis, and planning how to deal with a crisis if it occurs 
C)  Implementing a plan and communicating to acknowledge or admit to the crisis, state actions you are taking, and stating how you plan to avoid a repeat crisis in the future. 
D)  Analyzing the organization's effectiveness in managing the crisis, with a focus on doing a better job of preventing and managing future crises. 
E)  Weeding out employees who caused the disaster.

Question 10

A crisis management team is usually led by a junior-level supervisor when the event actually happens.

Accepted Answer

A) True 
 B)False

Question 11

_________ is a public affairs management approach to identifying, monitoring, analyzing, and selecting public issues that may warrant nonmarket strategies.

Accepted Answer

A)  Strategic management 
B)  Issues management 
C)  Management by objective 
D)  Public affairs management 
E)  Threat assessment 
A)  Strategic management 
B)  Issues management 
C)  Management by objective 
D)  Public affairs management 
E)  Threat assessment

Question 12

Issues management is used to anticipate and respond to both threats and opportunities.

Accepted Answer

A) True 
 B)False

Question 13

The power of stakeholder has risen over the years.

Accepted Answer

A) True 
 B)False

Question 14

What are the 5 Is of strategic analysis, in proper sequence?

Accepted Answer

A)  Issue identification, interaction strategies, interested strategic stakeholders, incentive of stakeholders, information-objectives. 
B)  Issue identification, interested strategic stakeholders, incentive of stakeholders, information-objectives, interaction strategies. 
C)  Issue identification, interested strategic stakeholders, information-objectives, integrate market and nonmarket strategies, interaction strategies. 
D)  Issue identification, incentive of stockholders, interested strategic stakeholders, information-objectives, interaction strategies. 
E)  None of these is correct. 
A)  Issue identification, interaction strategies, interested strategic stakeholders, incentive of stakeholders, information-objectives. 
B)  Issue identification, interested strategic stakeholders, incentive of stakeholders, information-objectives, interaction strategies. 
C)  Issue identification, interested strategic stakeholders, information-objectives, integrate market and nonmarket strategies, interaction strategies. 
D)  Issue identification, incentive of stockholders, interested strategic stakeholders, information-objectives, interaction strategies. 
E)  None of these is correct.

Question 15

Which statements about the issue life-cycle stages with the strategic focus for each stage are correct?

Accepted Answer

A)  Identification and formation of the issue and public sentiment. 
B)  Interested stakeholder formation. 
C)  Issue brought to business for voluntary action. 
D)  Legislative and Congressional formation. 
E)  Enforcement and litigation. 
A)  Identification and formation of the issue and public sentiment. 
B)  Interested stakeholder formation. 
C)  Issue brought to business for voluntary action. 
D)  Legislative and Congressional formation. 
E)  Enforcement and litigation.

Question 16

Stakeholder theory is a popular area of research.

Accepted Answer

A) True 
 B)False

Question 17

Corporate public policies are general guidelines to influence how employees will interact with stakeholders.

Accepted Answer

A) True 
 B)False

Only products, not issues, go through a life cycle.

Which of the following is not an element of determining the incentives of stakeholders?

Firms that are less likely to be active in PA management are those that are significantly affected by government.

A/n _______is a major unexpected event that has a large negative consequence.

Which of the following are true about public affairs activities?

What are included in the Is of strategic analysis?

Explain how issue management can preclude crisis management.

Which of the following would be an "A" of communication during a crisis?

Which of the following would be stages of crisis management?

A crisis management team is usually led by a junior-level supervisor when the event actually happens.

_________ is a public affairs management approach to identifying, monitoring, analyzing, and selecting public issues that may warrant nonmarket strategies.

Issues management is used to anticipate and respond to both threats and opportunities.

The power of stakeholder has risen over the years.

What are the 5 Is of strategic analysis, in proper sequence?

Which statements about the issue life-cycle stages with the strategic focus for each stage are correct?

Stakeholder theory is a popular area of research.

Corporate public policies are general guidelines to influence how employees will interact with stakeholders.

The Business, Society and Government Ethical Interrelationship Stakeholder Environment Business

Employees, Stockholders and Corporate Governance

Corporate Social Responsibility, Citizenship and Diversity Society

Business Ethics

Community, Consumerism, and the Media

Strategies of Societal and Business Interest Groups Government

Law Making and Political Strategies

Law Enforcing and Regulatory Strategies

Law Interpreting, Antitrust, and Judiciary Strategies International Business, Society and Government

Competing in the Global Environment

Global Technology, the Natural Environment and Sustainability

Exploring the Benefits and Challenges of BPM Transformation Program

Filters

Exam 2: Strategic Stakeholder and Ethical Public Affairs, Issues and Crisis Management

Only products, not issues, go through a life cycle.

Which of the following is not an element of determining the incentives of stakeholders?

Firms that are less likely to be active in PA management are those that are significantly affected by government.

A/n _______is a major unexpected event that has a large negative consequence.

Which of the following are true about public affairs activities?

What are included in the Is of strategic analysis?

Explain how issue management can preclude crisis management.

Which of the following would be an "A" of communication during a crisis?

Which of the following would be stages of crisis management?

A crisis management team is usually led by a junior-level supervisor when the event actually happens.

_________ is a public affairs management approach to identifying, monitoring, analyzing, and selecting public issues that may warrant nonmarket strategies.

Issues management is used to anticipate and respond to both threats and opportunities.

The power of stakeholder has risen over the years.

What are the 5 Is of strategic analysis, in proper sequence?

Which statements about the issue life-cycle stages with the strategic focus for each stage are correct?

Stakeholder theory is a popular area of research.

Corporate public policies are general guidelines to influence how employees will interact with stakeholders.

The Business, Society and Government Ethical Interrelationship Stakeholder Environment Business

Employees, Stockholders and Corporate Governance

Corporate Social Responsibility, Citizenship and Diversity Society

Business Ethics

Community, Consumerism, and the Media

Strategies of Societal and Business Interest Groups Government

Law Making and Political Strategies

Law Enforcing and Regulatory Strategies

Law Interpreting, Antitrust, and Judiciary Strategies International Business, Society and Government

Competing in the Global Environment

Global Technology, the Natural Environment and Sustainability

Exploring the Benefits and Challenges of BPM Transformation Program

Filters