Question 1

Which of the following is not a consumer right?

Accepted Answer

A)  The right to safety protects consumers against products that are hazardous to their health and life. 
B)  The right to be informed protects consumers against the marketing of products through fraudulent, deceitful, or grossly misleading information, advertising, labeling, or other practices. 
C)  The right to satisfaction assures consumers they will be satisfied with products they choose. 
D)  The right to be heard assures that consumer interests will receive full and sympathetic consideration in the formulation of government policies, laws, and regulation. 
E)  The right to privacy protects consumers from misuse of personal information. 
A)  The right to safety protects consumers against products that are hazardous to their health and life. 
B)  The right to be informed protects consumers against the marketing of products through fraudulent, deceitful, or grossly misleading information, advertising, labeling, or other practices. 
C)  The right to satisfaction assures consumers they will be satisfied with products they choose. 
D)  The right to be heard assures that consumer interests will receive full and sympathetic consideration in the formulation of government policies, laws, and regulation. 
E)  The right to privacy protects consumers from misuse of personal information. C

Question 2

The Worker Adjustment and Retraining Notification Act (WARN) protects communities by requiring employers to provide notification 10 calendar days in advance of plant closings and mass layoffs.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following is not one of the guidelines when dealing with the media issues?

Accepted Answer

A)  Reality 
B)  Truth 
C)  Audience 
D)  Cover-up 
E)  Summary points 
A)  Reality 
B)  Truth 
C)  Audience 
D)  Cover-up 
E)  Summary points D

Question 4

Which statements about warranties are correct?

Accepted Answer

A)  An express warranty is an explicit claim made by the producer to the consumer. 
B)  An implicit warranty is an unwritten guarantee that the product is adequate to meet reasonable expectations for intended purposes. 
C)  A full warranty must express unconditional assurance that the product will be replaced or repaired within a reasonable time and without charge. 
D)  A limited warranty conditionally excludes certain parts of the product or particular types of defects from coverage. 
E)  An extended warranty is the same as an express warranty. 
A)  An express warranty is an explicit claim made by the producer to the consumer. 
B)  An implicit warranty is an unwritten guarantee that the product is adequate to meet reasonable expectations for intended purposes. 
C)  A full warranty must express unconditional assurance that the product will be replaced or repaired within a reasonable time and without charge. 
D)  A limited warranty conditionally excludes certain parts of the product or particular types of defects from coverage. 
E)  An extended warranty is the same as an express warranty.

Question 5

What role do the media play in business?

Accepted Answer

The media play a crucial role in the wor

Question 6

A ________ is a contract in which the seller guarantees the integrity of the product, and the buyer is entitled to compensation for any consequent harm.

Accepted Answer

A)  product 
B)  collaboration 
C)  consumer right 
D)  liability 
E)  warranty 
A)  product 
B)  collaboration 
C)  consumer right 
D)  liability 
E)  warranty

Question 7

Most lawsuits regarding product liability make it to court.

Accepted Answer

A) True 
 B)False

Question 8

_______ buy products from business, and _______use business products.

Accepted Answer

A)  Consumers, advocates 
B)  Strategists, advocates 
C)  Customers, consumers 
D)  Philanthropists, customers 
E)  Consumers, customers 
A)  Consumers, advocates 
B)  Strategists, advocates 
C)  Customers, consumers 
D)  Philanthropists, customers 
E)  Consumers, customers

Question 9

The right to accurate information is based on the temptation of business to promote its products in the best light possible in order to sell more products.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following are criteria in making stories newsworthy?

Accepted Answer

A)  They are of interest to the audience and have social significance. 
B)  They are about the negative side of people. 
C)  They are about immediate or urgent issues. 
D)  They include controversy or conflict. 
E)  They are easily told. 
A)  They are of interest to the audience and have social significance. 
B)  They are about the negative side of people. 
C)  They are about immediate or urgent issues. 
D)  They include controversy or conflict. 
E)  They are easily told.

Question 11

What is media bias?

Accepted Answer

Media bias refers to the perceived or re

Question 12

A warranty is a contract in which the seller guarantees that a customer will like the product.

Accepted Answer

A) True 
 B)False

Question 13

The right to _______ gives consumers the assurance that a variety of products at competitive prices will be available whenever possible.

Accepted Answer

A)  choose 
B)  have information 
C)  be heard 
D)  privacy 
E)  safety 
A)  choose 
B)  have information 
C)  be heard 
D)  privacy 
E)  safety

Question 14

______ is the government's ability to take private property for government use.

Accepted Answer

A)  Community involvement 
B)  Corporate stewardship 
C)  Corporate interaction 
D)  Government intervention 
E)  Eminent domain 
A)  Community involvement 
B)  Corporate stewardship 
C)  Corporate interaction 
D)  Government intervention 
E)  Eminent domain

Question 15

The role of the community relations department is to interact with community citizens and the news media, to develop community involvement programs, and to work with local governments.

Accepted Answer

A) True 
 B)False

Question 16

Having a good corporate reputation for being socially responsible usually does not help with community relations.

Accepted Answer

A) True 
 B)False

Question 17

Which statement best describes the product liability litigation process and the parties involved?

Accepted Answer

A)  Product liability litigation is the process of a business (offendant) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products. 
B)  Product liability litigation is the process of a consumer (offendant) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products. 
C)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products or business actions. 
D)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products but not from business actions. 
E)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) through the federal court system to be compensated for harm resulting from defective products. 
A)  Product liability litigation is the process of a business (offendant) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products. 
B)  Product liability litigation is the process of a consumer (offendant) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products. 
C)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products or business actions. 
D)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) to be compensated for harm resulting from defective products but not from business actions. 
E)  Product liability litigation is the process of a consumer (plaintiff) filing a lawsuit against a firm (defendant) through the federal court system to be compensated for harm resulting from defective products.

Question 18

Which of the following are roles for the media?

Accepted Answer

A)  Business groups never complain about the media because they know that it is always fair and unbiased. 
B)  The media provide information for those in the market and nonmarket environment so that people know what is going on in the world, primarily so that business, society and government can make better decisions. 
C)  Factual stories report on why the story is important and what implications it has on society. 
D)  The media shape individual attitudes and values about issues that result in public sentiment. 
E)  The media are used to develop nonmarket issue agendas so that business, society and government can determine which issues they will pursue. 
A)  Business groups never complain about the media because they know that it is always fair and unbiased. 
B)  The media provide information for those in the market and nonmarket environment so that people know what is going on in the world, primarily so that business, society and government can make better decisions. 
C)  Factual stories report on why the story is important and what implications it has on society. 
D)  The media shape individual attitudes and values about issues that result in public sentiment. 
E)  The media are used to develop nonmarket issue agendas so that business, society and government can determine which issues they will pursue.

Question 19

Which of the following are elements of the business-community relationship?

Accepted Answer

A)  Community power 
B)  Eminent domain 
C)  Layoffs and plant closings 
D)  Corporate social responsibility 
E)  International treaties 
A)  Community power 
B)  Eminent domain 
C)  Layoffs and plant closings 
D)  Corporate social responsibility 
E)  International treaties

Question 20

Which statement about regulatory agencies is not correct?

Accepted Answer

A)  The Consumer Product Safety Commission (CPS
C)  regulates protecting the public against unreasonable risks of injury associated with consumer products, through setting and enforcing safety standards. 
B)  The Federal Trade Commission (FT
C)  regulates unfair or deceptive acts or practices of business. 
C)  The Food and Drug Administration (FD
A)  regulates the safety of foods, drugs, cosmetics, and medical devices. 
D)  The National Highway Traffic Safety Administration (NHTS
A)  regulates how roads must be built to meet national standards to minimize the number of accidents. 
E)  The Securities and Exchange Commission (SE
C)  regulates the protection of investors; maintains fair, orderly, and efficient markets; and facilitates capital formation. 
A)  The Consumer Product Safety Commission (CPS
C)  regulates protecting the public against unreasonable risks of injury associated with consumer products, through setting and enforcing safety standards. 
B)  The Federal Trade Commission (FT
C)  regulates unfair or deceptive acts or practices of business. 
C)  The Food and Drug Administration (FD
A)  regulates the safety of foods, drugs, cosmetics, and medical devices. 
D)  The National Highway Traffic Safety Administration (NHTS
A)  regulates how roads must be built to meet national standards to minimize the number of accidents. 
E)  The Securities and Exchange Commission (SE
C)  regulates the protection of investors; maintains fair, orderly, and efficient markets; and facilitates capital formation.

Which of the following is not a consumer right?

The Worker Adjustment and Retraining Notification Act (WARN) protects communities by requiring employers to provide notification 10 calendar days in advance of plant closings and mass layoffs.

Which of the following is not one of the guidelines when dealing with the media issues?

Which statements about warranties are correct?

What role do the media play in business?

A ________ is a contract in which the seller guarantees the integrity of the product, and the buyer is entitled to compensation for any consequent harm.

Most lawsuits regarding product liability make it to court.

_ buy products from business, and _use business products.

The right to accurate information is based on the temptation of business to promote its products in the best light possible in order to sell more products.

Which of the following are criteria in making stories newsworthy?

What is media bias?

A warranty is a contract in which the seller guarantees that a customer will like the product.

The right to _______ gives consumers the assurance that a variety of products at competitive prices will be available whenever possible.

______ is the government's ability to take private property for government use.

The role of the community relations department is to interact with community citizens and the news media, to develop community involvement programs, and to work with local governments.

Having a good corporate reputation for being socially responsible usually does not help with community relations.

Which statement best describes the product liability litigation process and the parties involved?

Which of the following are roles for the media?

Which of the following are elements of the business-community relationship?

Which statement about regulatory agencies is not correct?

The Business, Society and Government Ethical Interrelationship Stakeholder Environment Business

Strategic Stakeholder and Ethical Public Affairs, Issues and Crisis Management

Employees, Stockholders and Corporate Governance

Corporate Social Responsibility, Citizenship and Diversity Society

Business Ethics

Strategies of Societal and Business Interest Groups Government

Law Making and Political Strategies

Law Enforcing and Regulatory Strategies

Law Interpreting, Antitrust, and Judiciary Strategies International Business, Society and Government

Competing in the Global Environment

Global Technology, the Natural Environment and Sustainability

Exploring the Benefits and Challenges of BPM Transformation Program

Filters

Exam 6: Community, Consumerism, and the Media

Which of the following is not a consumer right?

The Worker Adjustment and Retraining Notification Act (WARN) protects communities by requiring employers to provide notification 10 calendar days in advance of plant closings and mass layoffs.

Which of the following is not one of the guidelines when dealing with the media issues?

Which statements about warranties are correct?

What role do the media play in business?

A ________ is a contract in which the seller guarantees the integrity of the product, and the buyer is entitled to compensation for any consequent harm.

Most lawsuits regarding product liability make it to court.

_______ buy products from business, and _______use business products.

The right to accurate information is based on the temptation of business to promote its products in the best light possible in order to sell more products.

Which of the following are criteria in making stories newsworthy?

What is media bias?

A warranty is a contract in which the seller guarantees that a customer will like the product.

The right to _______ gives consumers the assurance that a variety of products at competitive prices will be available whenever possible.

______ is the government's ability to take private property for government use.

The role of the community relations department is to interact with community citizens and the news media, to develop community involvement programs, and to work with local governments.

Having a good corporate reputation for being socially responsible usually does not help with community relations.

Which statement best describes the product liability litigation process and the parties involved?

Which of the following are roles for the media?

Which of the following are elements of the business-community relationship?

Which statement about regulatory agencies is not correct?

The Business, Society and Government Ethical Interrelationship Stakeholder Environment Business

Strategic Stakeholder and Ethical Public Affairs, Issues and Crisis Management

Employees, Stockholders and Corporate Governance

Corporate Social Responsibility, Citizenship and Diversity Society

Business Ethics

Strategies of Societal and Business Interest Groups Government

Law Making and Political Strategies

Law Enforcing and Regulatory Strategies

Law Interpreting, Antitrust, and Judiciary Strategies International Business, Society and Government

Competing in the Global Environment

Global Technology, the Natural Environment and Sustainability

Exploring the Benefits and Challenges of BPM Transformation Program

Filters

_ buy products from business, and _use business products.