Question 1

Which element of teamwork is described by the following statement: "Team members need to know how well they are progressing toward meeting goals"?

Accepted Answer

A)  A compelling purpose and clear objectives 
B)  metrics that enable the team to assess progress 
C)  clear roles and diversity of skills 
D)  streamlined team size 
A)  A compelling purpose and clear objectives 
B)  metrics that enable the team to assess progress 
C)  clear roles and diversity of skills 
D)  streamlined team size

Question 2

McDevitt Street Bovis puts a lot of emphasis on team building at the beginning of a project. Why do they do this?

Accepted Answer

A)  to avoid the storming phase 
B)  for training 
C)  to prevent conflicts from happening 
D)  to streamline team size 
A)  to avoid the storming phase 
B)  for training 
C)  to prevent conflicts from happening 
D)  to streamline team size

Question 3

In a ___, team members communicate through one individual, such as a team leader, to solve a problem.

Accepted Answer

A)  democracy 
B)  central system 
C)  centralized network 
D)  decentralized network 
A)  democracy 
B)  central system 
C)  centralized network 
D)  decentralized network

Question 4

If you are a team leader in the ___ stage, your role is to encourage participation by each team member.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 5

_____ may lead to social loafing.

Accepted Answer

A)  Individual-based rewards 
B)  Group-based rewards 
C)  Groupthink-based rewards 
D)  all of these 
A)  Individual-based rewards 
B)  Group-based rewards 
C)  Groupthink-based rewards 
D)  all of these

Question 6

A ____ is a standard of conduct that is shared by members and guides their behavior.

Accepted Answer

A)  team norm 
B)  team axiom 
C)  centralized network 
D)  decentralized network 
A)  team norm 
B)  team axiom 
C)  centralized network 
D)  decentralized network

Question 7

In a ___, individuals communicate directly with other team members and process information equally among themselves until a decision is reached.

Accepted Answer

A)  democracy 
B)  central system 
C)  centralized network 
D)  decentralized network 
A)  democracy 
B)  central system 
C)  centralized network 
D)  decentralized network

Question 8

A(n) ___ can be thought of as shared expectations of how an individual behaves in fulfilling the requirements of his or her job.

Accepted Answer

A)  encouragement 
B)  conflict resolution 
C)  role 
D)  organizer 
A)  encouragement 
B)  conflict resolution 
C)  role 
D)  organizer

Question 9

Very few of us have had negative experiences with teams.

Accepted Answer

A) True 
 B)False

Question 10

What are some personal dilemmas people have with teamwork?

Accepted Answer

1. Many of us have had negative experien

Question 11

Which of the following is a common dysfunction of a team?

Accepted Answer

A)  lack of trust 
B)  lack of commitment 
C)  avoidance of accountability 
D)  all of these 
A)  lack of trust 
B)  lack of commitment 
C)  avoidance of accountability 
D)  all of these

Question 12

___ are made up of members from different functional departments within the organization.

Accepted Answer

A)  Self-directed teams 
B)  Special purpose teams 
C)  Cross-functional teams 
D)  all of these 
A)  Self-directed teams 
B)  Special purpose teams 
C)  Cross-functional teams 
D)  all of these

Question 13

Which effective team characteristic is defined as: Individual members set aside personal agendas and focus on what's best for the team.

Accepted Answer

A)  trust 
B)  healthy conflict 
C)  accountability 
D)  results orientation 
A)  trust 
B)  healthy conflict 
C)  accountability 
D)  results orientation

Question 14

The ___ stage of team development is when individual personalities emerge more clearly.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 15

What are six elements that contribute to effective and successful teamwork? Give an example or more details of each one.

Accepted Answer

1. A compelling purpose and clear object

Question 16

Which dysfunction of a team is defined as: If people are afraid to express their true opinions, it's difficult to gain clarity and true commitment to decisions.

Accepted Answer

A)  fear of conflict 
B)  lack of commitment 
C)  avoidance of accountability 
D)  inattention to results 
A)  fear of conflict 
B)  lack of commitment 
C)  avoidance of accountability 
D)  inattention to results

Question 17

What should you do when you end a meeting?

Accepted Answer

A)  summarize 
B)  thank everyone for coming 
C)  ask everyone for their opinion 
D)  all of these 
A)  summarize 
B)  thank everyone for coming 
C)  ask everyone for their opinion 
D)  all of these

Question 18

A team is a group of people, ____.

Accepted Answer

A)  but not all groups are teams 
B)  but they are not always in communication 
C)  and all groups are teams 
D)  and all people belong to some sort of team 
A)  but not all groups are teams 
B)  but they are not always in communication 
C)  and all groups are teams 
D)  and all people belong to some sort of team

Question 19

Dylan encourages contributions from other team members, therefore he fills the organizer role in his team.

Accepted Answer

A) True 
 B)False

Question 20

Weekends are busy at the home improvement store, so the manager always schedules plenty of employees. Tim and Malcolm, two of the sales associates, think it's okay to hang out in the back of the store and talk to each other because there are plenty of other sales associates to help customers. Why are Tim and Malcolm engaging in social loafing?

Accepted Answer

A)  they are younger than average sales associates 
B)  they are older than average sales associates 
C)  there are fewer sales associates 
D)  there are more sales associates 
A)  they are younger than average sales associates 
B)  they are older than average sales associates 
C)  there are fewer sales associates 
D)  there are more sales associates

Which element of teamwork is described by the following statement: "Team members need to know how well they are progressing toward meeting goals"?

McDevitt Street Bovis puts a lot of emphasis on team building at the beginning of a project. Why do they do this?

In a ___, team members communicate through one individual, such as a team leader, to solve a problem.

If you are a team leader in the ___ stage, your role is to encourage participation by each team member.

_____ may lead to social loafing.

A ____ is a standard of conduct that is shared by members and guides their behavior.

In a ___, individuals communicate directly with other team members and process information equally among themselves until a decision is reached.

A(n) ___ can be thought of as shared expectations of how an individual behaves in fulfilling the requirements of his or her job.

Very few of us have had negative experiences with teams.

What are some personal dilemmas people have with teamwork?

Which of the following is a common dysfunction of a team?

___ are made up of members from different functional departments within the organization.

Which effective team characteristic is defined as: Individual members set aside personal agendas and focus on what's best for the team.

The ___ stage of team development is when individual personalities emerge more clearly.

What are six elements that contribute to effective and successful teamwork? Give an example or more details of each one.

Which dysfunction of a team is defined as: If people are afraid to express their true opinions, it's difficult to gain clarity and true commitment to decisions.

What should you do when you end a meeting?

A team is a group of people, ____.

Dylan encourages contributions from other team members, therefore he fills the organizer role in his team.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 13: Managing Teams

Which element of teamwork is described by the following statement: "Team members need to know how well they are progressing toward meeting goals"?

McDevitt Street Bovis puts a lot of emphasis on team building at the beginning of a project. Why do they do this?

In a ___, team members communicate through one individual, such as a team leader, to solve a problem.

If you are a team leader in the ___ stage, your role is to encourage participation by each team member.

_____ may lead to social loafing.

A ____ is a standard of conduct that is shared by members and guides their behavior.

In a ___, individuals communicate directly with other team members and process information equally among themselves until a decision is reached.

A(n) ___ can be thought of as shared expectations of how an individual behaves in fulfilling the requirements of his or her job.

Very few of us have had negative experiences with teams.

What are some personal dilemmas people have with teamwork?

Which of the following is a common dysfunction of a team?

___ are made up of members from different functional departments within the organization.

Which effective team characteristic is defined as: Individual members set aside personal agendas and focus on what's best for the team.

The ___ stage of team development is when individual personalities emerge more clearly.

What are six elements that contribute to effective and successful teamwork? Give an example or more details of each one.

Which dysfunction of a team is defined as: If people are afraid to express their true opinions, it's difficult to gain clarity and true commitment to decisions.

What should you do when you end a meeting?

A team is a group of people, ____.

Dylan encourages contributions from other team members, therefore he fills the organizer role in his team.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters