Question 1

What are the differences between a centralized and decentralized network?

Accepted Answer

In a centralized network, team members c

Question 2

A(n) ____ is one of the key elements of effective teams.

Accepted Answer

A)  time management system 
B)  specialist 
C)  clear, compelling purpose and direction 
D)  motivated leader 
A)  time management system 
B)  specialist 
C)  clear, compelling purpose and direction 
D)  motivated leader

Question 3

Jet Blue put together a ____ team made up of crew schedulers, systems operators, dispatchers, reservations agents, and other employees.

Accepted Answer

A)  self-directed 
B)  special purpose 
C)  cross-functional 
D)  all of these 
A)  self-directed 
B)  special purpose 
C)  cross-functional 
D)  all of these

Question 4

At the ___ stage, conflict has been resolved and team unity and harmony emerge.

Accepted Answer

A)  adjourning 
B)  storming 
C)  norming 
D)  performing 
A)  adjourning 
B)  storming 
C)  norming 
D)  performing

Question 5

Katya, Rebecca, and Ron have finished evaluating the year's projects and have compiled their report outlining the resources they'll need for next year's projects. Now that they've submitted their report to the VP of Operations, what stage is their team in?

Accepted Answer

A)  adjourning 
B)  storming 
C)  norming 
D)  performing 
A)  adjourning 
B)  storming 
C)  norming 
D)  performing

Question 6

The right processes for a meeting include ___.

Accepted Answer

A)  set ground rules 
B)  create involvement 
C)  start on time 
D)  all of these 
A)  set ground rules 
B)  create involvement 
C)  start on time 
D)  all of these

Question 7

Goal Setting and Performance Management are one of the competencies that teams need.

Accepted Answer

A) True 
 B)False

Question 8

What are the three functions of teams?

Accepted Answer

The three functions of teams i

Question 9

When having a virtual meeting, what are some special things you should take note of?

Accepted Answer

1. Pay attention to the niceties. Make s

Question 10

Managers typically want ___ success but employees want ___ success.

Accepted Answer

A)  individual; group 
B)  group; individual 
C)  group; monetary 
D)  their own; group 
A)  individual; group 
B)  group; individual 
C)  group; monetary 
D)  their own; group

Question 11

List the five steps of the life cycle of a team.

Accepted Answer

1. Forming
2. Stormi

Question 12

Clear purpose, right people, good preparation, and right process are all the required steps to have an effective meeting.

Accepted Answer

A) True 
 B)False

Question 13

Mark Gray was put in charge of a failing department. He pushed two members of his team into a pool as a joke because they were arguing. This proved to be an effective action because it got Mark's team members to start trusting each other more.

Accepted Answer

A) True 
 B)False

Question 14

Explain how rewards can motivate the wrong behavior. Describe an example you've experienced in your own life, and explain how the situation could have been different.

Accepted Answer

Individual rewards tend to enc

Question 15

When it comes to inviting the right people to a meeting, which of the following is a key point?

Accepted Answer

A)  who needs to be there? 
B)  who should not be there? 
C)  invite well ahead of time 
D)  all of these 
A)  who needs to be there? 
B)  who should not be there? 
C)  invite well ahead of time 
D)  all of these

Question 16

Special purpose teams are made up of members from different functional departments within the organization.

Accepted Answer

A) True 
 B)False

Question 17

Courtney is on a work team to design a new advertisement. Most of the team is working on plan A, but she is working alone on plan B. What role does Courtney play?

Accepted Answer

A)  organizer 
B)  specialist 
C)  teamworker 
D)  resource developer 
A)  organizer 
B)  specialist 
C)  teamworker 
D)  resource developer

Question 18

Allyson is part of a marketing team that has been tasked with redesigning the company website. She has invited Theo, who works in another department, to sit in on one of the team's meetings because she knows Theo has some experience with website design. What role does Allyson play in this team?

Accepted Answer

A)  organizer 
B)  encourager 
C)  enforcer 
D)  resource developer 
A)  organizer 
B)  encourager 
C)  enforcer 
D)  resource developer

Question 19

___ refers to the tendency of members in highly cohesive teams to suppress contrary opinions.

Accepted Answer

A)  Free riding 
B)  Groupthink 
C)  Social loafing 
D)  all of these 
A)  Free riding 
B)  Groupthink 
C)  Social loafing 
D)  all of these

Question 20

A basketball team that consists of many stars will not succeed unless the team also ___.

Accepted Answer

A)  defines roles 
B)  promotes collaboration 
C)  unites in a common missions 
D)  all of these 
A)  defines roles 
B)  promotes collaboration 
C)  unites in a common missions 
D)  all of these

What are the differences between a centralized and decentralized network?

A(n) ____ is one of the key elements of effective teams.

Jet Blue put together a ____ team made up of crew schedulers, systems operators, dispatchers, reservations agents, and other employees.

At the ___ stage, conflict has been resolved and team unity and harmony emerge.

Katya, Rebecca, and Ron have finished evaluating the year's projects and have compiled their report outlining the resources they'll need for next year's projects. Now that they've submitted their report to the VP of Operations, what stage is their team in?

The right processes for a meeting include ___.

Goal Setting and Performance Management are one of the competencies that teams need.

What are the three functions of teams?

When having a virtual meeting, what are some special things you should take note of?

Managers typically want _ success but employees want _ success.

List the five steps of the life cycle of a team.

Clear purpose, right people, good preparation, and right process are all the required steps to have an effective meeting.

Mark Gray was put in charge of a failing department. He pushed two members of his team into a pool as a joke because they were arguing. This proved to be an effective action because it got Mark's team members to start trusting each other more.

Explain how rewards can motivate the wrong behavior. Describe an example you've experienced in your own life, and explain how the situation could have been different.

When it comes to inviting the right people to a meeting, which of the following is a key point?

Special purpose teams are made up of members from different functional departments within the organization.

Courtney is on a work team to design a new advertisement. Most of the team is working on plan A, but she is working alone on plan B. What role does Courtney play?

Allyson is part of a marketing team that has been tasked with redesigning the company website. She has invited Theo, who works in another department, to sit in on one of the team's meetings because she knows Theo has some experience with website design. What role does Allyson play in this team?

___ refers to the tendency of members in highly cohesive teams to suppress contrary opinions.

A basketball team that consists of many stars will not succeed unless the team also ___.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 13: Managing Teams

What are the differences between a centralized and decentralized network?

A(n) ____ is one of the key elements of effective teams.

Jet Blue put together a ____ team made up of crew schedulers, systems operators, dispatchers, reservations agents, and other employees.

At the ___ stage, conflict has been resolved and team unity and harmony emerge.

Katya, Rebecca, and Ron have finished evaluating the year's projects and have compiled their report outlining the resources they'll need for next year's projects. Now that they've submitted their report to the VP of Operations, what stage is their team in?

The right processes for a meeting include ___.

Goal Setting and Performance Management are one of the competencies that teams need.

What are the three functions of teams?

When having a virtual meeting, what are some special things you should take note of?

Managers typically want ___ success but employees want ___ success.

List the five steps of the life cycle of a team.

Clear purpose, right people, good preparation, and right process are all the required steps to have an effective meeting.

Mark Gray was put in charge of a failing department. He pushed two members of his team into a pool as a joke because they were arguing. This proved to be an effective action because it got Mark's team members to start trusting each other more.

Explain how rewards can motivate the wrong behavior. Describe an example you've experienced in your own life, and explain how the situation could have been different.

When it comes to inviting the right people to a meeting, which of the following is a key point?

Special purpose teams are made up of members from different functional departments within the organization.

Courtney is on a work team to design a new advertisement. Most of the team is working on plan A, but she is working alone on plan B. What role does Courtney play?

Allyson is part of a marketing team that has been tasked with redesigning the company website. She has invited Theo, who works in another department, to sit in on one of the team's meetings because she knows Theo has some experience with website design. What role does Allyson play in this team?

___ refers to the tendency of members in highly cohesive teams to suppress contrary opinions.

A basketball team that consists of many stars will not succeed unless the team also ___.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Managers typically want _ success but employees want _ success.