Question 1

Empowerment is power sharing, the delegation of power or authority to subordinates in an organization.

Accepted Answer

A) True 
 B)False

Question 2

Describe the conditions under which a rational model of behavior could be operative. How does the rational model compare to the political model?

Accepted Answer

The rational model of behavior is operat

Question 3

Nonsubstitutability means that departmental power will be decreased with the loss of control over resources.

Accepted Answer

A) True 
 B)False

Question 4

Limited resources refer to the dependence of one unit on another for materials, resources, or information.

Accepted Answer

A) True 
 B)False

Question 5

All of the following, except ____, are the domains of political activity.

Accepted Answer

A)  management succession 
B)  expanded networks 
C)  resource allocation 
D)  structural change 
A)  management succession 
B)  expanded networks 
C)  resource allocation 
D)  structural change

Question 6

____ involves activities to acquire, develop, and use power and other resources to influence others and obtain the preferred outcome when there is uncertainty or disagreement about choices.

Accepted Answer

A)  Negotiation 
B)  Organizational politics 
C)  Collective bargaining 
D)  Confrontation 
A)  Negotiation 
B)  Organizational politics 
C)  Collective bargaining 
D)  Confrontation

Question 7

Why will the rational choice model not always work? Under what circumstances will it work?

Accepted Answer

The rational choice model may not always

Question 8

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Accepted Answer

A) True 
 B)False

Question 9

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Accepted Answer

There are several reasons why some emplo

Question 10

Do you agree with the manager who made the following statements: "As a proponent of cooperative relationships within the organization, I believe that there is no place for the application of power and politics. They are dirty processes that set conflict in motion." Explain your position.

Accepted Answer

I agree with the manager's statement. In

Question 11

Relative to power, the concept of formal authority is:

Accepted Answer

A)  more narrow in scope. 
B)  the "umbrella term" that includes all power. 
C)  the same. 
D)  more dependent on personality. 
A)  more narrow in scope. 
B)  the "umbrella term" that includes all power. 
C)  the same. 
D)  more dependent on personality.

Question 12

During your job interview for a position in purchasing with Ideal Corporation, the interviewer poses the following question for you to answer: If the two departments of marketing and manufacturing have been experiencing considerable conflict, what explanation could you offer for the likely conflict areas?

Accepted Answer

In a situation where the marketing and m

Question 13

Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.

Accepted Answer

A) True 
 B)False

Question 14

Explain the five sources of personal power and provide an example of each.

Accepted Answer

The five sources of personal power are:

Question 15

In distinguishing between power and authority, we learned that power is:

Accepted Answer

A)  vested in people. 
B)  can be exercised upward, downward, and horizontally. 
C)  flowing down the vertical hierarchy. 
D)  more narrow in scope than authority. 
A)  vested in people. 
B)  can be exercised upward, downward, and horizontally. 
C)  flowing down the vertical hierarchy. 
D)  more narrow in scope than authority.

Question 16

Confrontation as a method of reducing conflict is likely to be more effective when:

Accepted Answer

A)  all other forms of collaboration have failed. 
B)  no mutually acceptable outcomes can be envisioned. 
C)  the conflict is viewed as a win-win situation and the groups avoid threats. 
D)  all of these. 
A)  all other forms of collaboration have failed. 
B)  no mutually acceptable outcomes can be envisioned. 
C)  the conflict is viewed as a win-win situation and the groups avoid threats. 
D)  all of these.

Question 17

Members of the marketing department have become aware that manufacturing is inflating their expense forms when they turn in claims. If marketing decides to report manufacturing to the vice president, they will need to proceed with care. What recommendations would you give to marketing, based on your reading of the chapter on power and politics?

Accepted Answer

Based on the chapter on power and politi

Question 18

Collective bargaining:

Accepted Answer

A)  cannot be used to describe today's union-management relations, but does apply to general vertical conflict. 
B)  is one type of negotiation used to resolve disagreements between workers and management, through a union, establishing fixed responsibilities for the next two to three years. 
C)  is considered to be an integration device that results in contracts establishing flexible responsibilities for the next ten to fifteen years. 
D)  has been eliminated because of the introduction of more innovative cooperative approaches. 
A)  cannot be used to describe today's union-management relations, but does apply to general vertical conflict. 
B)  is one type of negotiation used to resolve disagreements between workers and management, through a union, establishing fixed responsibilities for the next two to three years. 
C)  is considered to be an integration device that results in contracts establishing flexible responsibilities for the next ten to fifteen years. 
D)  has been eliminated because of the introduction of more innovative cooperative approaches.

Question 19

Describe the steps of a win-win strategy and a win-lose strategy.

Accepted Answer

A win-win strategy involves finding a so

Question 20

Which type of power does a manager enjoy because of his right to promote subordinates?

Accepted Answer

A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Referent 
A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Referent

Empowerment is power sharing, the delegation of power or authority to subordinates in an organization.

Describe the conditions under which a rational model of behavior could be operative. How does the rational model compare to the political model?

Nonsubstitutability means that departmental power will be decreased with the loss of control over resources.

Limited resources refer to the dependence of one unit on another for materials, resources, or information.

All of the following, except ____, are the domains of political activity.

____ involves activities to acquire, develop, and use power and other resources to influence others and obtain the preferred outcome when there is uncertainty or disagreement about choices.

Why will the rational choice model not always work? Under what circumstances will it work?

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Do you agree with the manager who made the following statements: "As a proponent of cooperative relationships within the organization, I believe that there is no place for the application of power and politics. They are dirty processes that set conflict in motion." Explain your position.

Relative to power, the concept of formal authority is:

Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.

Explain the five sources of personal power and provide an example of each.

In distinguishing between power and authority, we learned that power is:

Confrontation as a method of reducing conflict is likely to be more effective when:

Collective bargaining:

Describe the steps of a win-win strategy and a win-lose strategy.

Which type of power does a manager enjoy because of his right to promote subordinates?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Filters

Exam 13: Conflict, Power, and Politics

Empowerment is power sharing, the delegation of power or authority to subordinates in an organization.

Describe the conditions under which a rational model of behavior could be operative. How does the rational model compare to the political model?

Nonsubstitutability means that departmental power will be decreased with the loss of control over resources.

Limited resources refer to the dependence of one unit on another for materials, resources, or information.

All of the following, except ____, are the domains of political activity.

____ involves activities to acquire, develop, and use power and other resources to influence others and obtain the preferred outcome when there is uncertainty or disagreement about choices.

Why will the rational choice model not always work? Under what circumstances will it work?

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Do you agree with the manager who made the following statements: "As a proponent of cooperative relationships within the organization, I believe that there is no place for the application of power and politics. They are dirty processes that set conflict in motion." Explain your position.

Relative to power, the concept of formal authority is:

Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.

Explain the five sources of personal power and provide an example of each.

In distinguishing between power and authority, we learned that power is:

Confrontation as a method of reducing conflict is likely to be more effective when:

Collective bargaining:

Describe the steps of a win-win strategy and a win-lose strategy.

Which type of power does a manager enjoy because of his right to promote subordinates?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using It for Coordination and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Filters