Exam 13: Conflict, Power, and Politics

____ is difficult to measure because power differences are not defined on the organization chart.

The advantage of intergroup consultation is that individuals become submerged in the values, attitudes, problems, and goals of the other department.

Differentiation refers to the dependence of one unit on another for materials, resources, or information.

One measure of ____ is the extent to which the work of the department affects the final output of the organization.

At a southern university, the campus printing department was declared in university policy to be the only printer that the schools could utilize. They could not go off campus to have services provided, even though off campus printers could do the work at about half the cost of the campus printer. Needless to say, the campus printing department became quite profitable because they could bill the departments very high fees regardless of their costs. Analyze the power of the campus printing department, utilizing principles from our textbook.

Formal authority is exercised downward along the hierarchy and is the same as vertical power and legitimate power.

Which model of organization often prevails because each department has different interests it wants met and different goals it wants to achieve?

"He who has the gold makes the rules" refers to control of financial resources as a strategic contingency that influences horizontal power among departments.

Strategic contingencies refer to:

Which of the following is a political tactic for increasing power?

Which of the following was not a reaction of managers toward political behavior uncovered in surveys?

Horizontal power is not defined by the formal hierarchy or the organization chart.

____ are designed to increase worker participation and provide a cooperative model for solving union-management problems.

We know which of the following about horizontal power?

Which of the following means that a department's function cannot be performed by other readily available resources?

People at the bottom levels of an organization can never obtain more power than those in higher levels of the organization.

Putting together what you know about the sources of potential conflict and about interdependence, which of the following attributes will create the greatest potential for conflict?

One of the three primary domains of political activity is structural change.

Attributes identified in our text as generating intergroup conflict include all of the following $\text {\underline{except } }$ :

The win-win strategy of negotiation: