Question 1

Which of the following is best example of radical change?

Accepted Answer

A)  organizational turnarounds and transformations 
B)  any series of continual progressive changes affecting one organizational part, and then another 
C)  implementation of sales teams in the marketing department 
D)  bringing new technology to product development 
A)  organizational turnarounds and transformations 
B)  any series of continual progressive changes affecting one organizational part, and then another 
C)  implementation of sales teams in the marketing department 
D)  bringing new technology to product development

Question 2

Which of the following refers to excellent linkages between each department involved with new products and with relevant sectors in the external environment?

Accepted Answer

A)  specialization 
B)  boundary spanning 
C)  horizontal communication 
D)  coordination 
A)  specialization 
B)  boundary spanning 
C)  horizontal communication 
D)  coordination

Question 3

What is a venture team?

Accepted Answer

A venture team is a special team given f

Question 4

Explain the horizontal coordination model as it relates to new product development.

Accepted Answer

The model involves three compo

Question 5

Which of the following is characteristic of the ambidextrous approach?

Accepted Answer

A)  using different structures and management processes for creation and for implementation 
B)  introducing parts of a new procedure while maintaining parts of the old procedure 
C)  design elements that are important for exploiting new ideas versus the design elements that are most suitable for exploring current capabilities 
D)  highly skilled employees are used to implement change 
A)  using different structures and management processes for creation and for implementation 
B)  introducing parts of a new procedure while maintaining parts of the old procedure 
C)  design elements that are important for exploiting new ideas versus the design elements that are most suitable for exploring current capabilities 
D)  highly skilled employees are used to implement change

Question 6

Many new product development teams today are global teams, because organizations have to develop products that will meet diverse needs of consumers all over the world.

Accepted Answer

A) True 
 B)False

Question 7

ABC Credit Union began offering a "Sweep Account" in which funds over $500 in a chequing account would be "swept" into a money-market, interest-bearing account until the chequing account reached $100, at which point funds from the money market account would be "swept" back into the chequing account. What type of change is this an example of?

Accepted Answer

A)  product or service 
B)  radical 
C)  incremental 
D)  product improvement 
A)  product or service 
B)  radical 
C)  incremental 
D)  product improvement

Question 8

What is organizational development? Discuss three techniques of organizational development.

Accepted Answer

Organizational development is a set of t

Question 9

Leaders who have taken their organizations through major successful transformations often have one thing in common: they focus on formulating and articulating a compelling vision and strategy that will guide the change process.

Accepted Answer

A) True 
 B)False

Question 10

Give two examples of organizations that have switched structures to maintain an ambidextrous approach.

Accepted Answer

Two such companies a

Question 11

Employee inputs may be sought, but top managers have the responsibility to direct the change.

Accepted Answer

A) True 
 B)False

Question 12

Ideas are generally NOT seriously considered unless there is a perceived need for change.

Accepted Answer

A) True 
 B)False

Question 13

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Accepted Answer

The two cores are administrative and tec

Question 14

The recently elected (volunteer) president of a local charity came into office on a whirlwind of campaign promises to revitalize the organization. But after a month into his term, cooperation from the volunteer staff evaporated, and they seemed to turn on him, resisting every change he attempted to implement. They knew him well because he had been VP for two years, but now they charged that every change he proposed would result in poor press for the charity. What steps should the president take to overcome barriers to change?

Accepted Answer

He should first consult with the volunte

Question 15

Why is corporate entrepreneurship important for organizations looking to encourage innovation?

Accepted Answer

A)  It attempts to release the creative energy of all employees. 
B)  It usually results in fewer, though higher-quality, innovations. 
C)  It replaces creative departments and new venture teams. 
D)  It results in idea champions who are the supervisors of production. 
A)  It attempts to release the creative energy of all employees. 
B)  It usually results in fewer, though higher-quality, innovations. 
C)  It replaces creative departments and new venture teams. 
D)  It results in idea champions who are the supervisors of production.

Question 16

A switching structure is one that switches back and forth as needed between product and matrix in form.

Accepted Answer

A) True 
 B)False

Question 17

A new-venture fund provides financial resources for employees to develop new ideas, products, or businesses.

Accepted Answer

A) True 
 B)False

Question 18

Idea champions are usually one of two types-either a technical/product champion who is devoted to ideas for technological innovation, or a management champion who sponsors ideas to shield and promote them.

Accepted Answer

A) True 
 B)False

Question 19

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

Accepted Answer

A) True 
 B)False

Question 20

According to Project SAPPHO, which of the following approaches is most likely to make new products more successful?

Accepted Answer

A)  A company pays more attention to production than to marketing so quality can improve. 
B)  Outside technology is used. 
C)  Most work is done by subcontractors. 
D)  Those without much authority or seniority become product champions. 
A)  A company pays more attention to production than to marketing so quality can improve. 
B)  Outside technology is used. 
C)  Most work is done by subcontractors. 
D)  Those without much authority or seniority become product champions.

Which of the following is best example of radical change?

Which of the following refers to excellent linkages between each department involved with new products and with relevant sectors in the external environment?

What is a venture team?

Explain the horizontal coordination model as it relates to new product development.

Which of the following is characteristic of the ambidextrous approach?

Many new product development teams today are global teams, because organizations have to develop products that will meet diverse needs of consumers all over the world.

What is organizational development? Discuss three techniques of organizational development.

Leaders who have taken their organizations through major successful transformations often have one thing in common: they focus on formulating and articulating a compelling vision and strategy that will guide the change process.

Give two examples of organizations that have switched structures to maintain an ambidextrous approach.

Employee inputs may be sought, but top managers have the responsibility to direct the change.

Ideas are generally NOT seriously considered unless there is a perceived need for change.

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Why is corporate entrepreneurship important for organizations looking to encourage innovation?

A switching structure is one that switches back and forth as needed between product and matrix in form.

A new-venture fund provides financial resources for employees to develop new ideas, products, or businesses.

Idea champions are usually one of two types-either a technical/product champion who is devoted to ideas for technological innovation, or a management champion who sponsors ideas to shield and promote them.

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

According to Project SAPPHO, which of the following approaches is most likely to make new products more successful?

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision-Making Processes

Conflict, Power, and Politics

Filters

Exam 11: Innovation and Change

Which of the following is best example of radical change?

Which of the following refers to excellent linkages between each department involved with new products and with relevant sectors in the external environment?

What is a venture team?

Explain the horizontal coordination model as it relates to new product development.

Which of the following is characteristic of the ambidextrous approach?

Many new product development teams today are global teams, because organizations have to develop products that will meet diverse needs of consumers all over the world.

What is organizational development? Discuss three techniques of organizational development.

Leaders who have taken their organizations through major successful transformations often have one thing in common: they focus on formulating and articulating a compelling vision and strategy that will guide the change process.

Give two examples of organizations that have switched structures to maintain an ambidextrous approach.

Employee inputs may be sought, but top managers have the responsibility to direct the change.

Ideas are generally NOT seriously considered unless there is a perceived need for change.

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Why is corporate entrepreneurship important for organizations looking to encourage innovation?

A switching structure is one that switches back and forth as needed between product and matrix in form.

A new-venture fund provides financial resources for employees to develop new ideas, products, or businesses.

Idea champions are usually one of two types-either a technical/product champion who is devoted to ideas for technological innovation, or a management champion who sponsors ideas to shield and promote them.

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

According to Project SAPPHO, which of the following approaches is most likely to make new products more successful?

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision-Making Processes

Conflict, Power, and Politics

Filters