Question 1

What term is used for the adoption of an idea or behaviour new to the company's industry, market, or general environment?

Accepted Answer

A)  the ambidextrous approach 
B)  the dual-core approach 
C)  strategy and structure change 
D)  organizational innovation 
A)  the ambidextrous approach 
B)  the dual-core approach 
C)  strategy and structure change 
D)  organizational innovation

Question 2

Which force for culture change relates to breaking down boundaries both within and between companies to create companies that are focused on knowledge sharing?

Accepted Answer

A)  the learning organization 
B)  diversity 
C)  large group intervention 
D)  re-engineering and horizontal organizing 
A)  the learning organization 
B)  diversity 
C)  large group intervention 
D)  re-engineering and horizontal organizing

Question 3

Which of the following occurs mainly through the established structure and management processes of an organization?

Accepted Answer

A)  evolution of the organizational culture 
B)  incremental change 
C)  technology improvements 
D)  radical change 
A)  evolution of the organizational culture 
B)  incremental change 
C)  technology improvements 
D)  radical change

Question 4

Which type of change will have direct impact on the administrative domain in an organization?

Accepted Answer

A)  technology 
B)  product and service 
C)  strategy and structure 
D)  people 
A)  technology 
B)  product and service 
C)  strategy and structure 
D)  people

Question 5

Corporate downsizing is an example of top-down structure change.

Accepted Answer

A) True 
 B)False

Question 6

The switching structure refers to production lines that alternate with ease from daytime production to 24-hour production.

Accepted Answer

A) True 
 B)False

Question 7

In the dual-core approach, change is facilitated in the administrative core by a mechanistic structure and in the technical core by an organic structure.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the process used when organizations find creative ways to establish organic conditions for developing new ideas in the midst of more mechanistic conditions for implementing and using those ideas?

Accepted Answer

A)  culture change 
B)  dual-core approach 
C)  ambidextrous approach 
D)  switching structures 
A)  culture change 
B)  dual-core approach 
C)  ambidextrous approach 
D)  switching structures

Question 9

What are the barriers to change?

Accepted Answer

There are five: (1) excessive focus on c

Question 10

Once decision makers choose to go ahead with a proposed idea, which of the following elements needed for a successful change occurs?

Accepted Answer

A)  need recognition 
B)  adoption 
C)  implementation 
D)  resource acquisition 
A)  need recognition 
B)  adoption 
C)  implementation 
D)  resource acquisition

Question 11

Re-engineering refers to the redesign of products by engineering and marketing in order to meet new market swings.

Accepted Answer

A) True 
 B)False

Question 12

Horizontal linkages means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Accepted Answer

A) True 
 B)False

Question 13

Administrative innovation can be extremely difficult in organizations that have an organic technical core.

Accepted Answer

A) True 
 B)False

Question 14

Some management experts argue that to survive the upheaval of the early 21st century, managers must turn their organizations into change leaders by using the present to actually create the future.

Accepted Answer

A) True 
 B)False

Question 15

The need element in the change process always precedes the idea element.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following provides a safe harbour where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics?

Accepted Answer

A)  creative departments 
B)  idea incubator 
C)  change champions 
D)  venture teams 
A)  creative departments 
B)  idea incubator 
C)  change champions 
D)  venture teams

Question 17

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

Accepted Answer

In the preparation stage, it is importan

Question 18

Which of the following best describes how venture teams differ from other divisions within an organization?

Accepted Answer

A)  They may increase commitment, but they stifle creativity. 
B)  They are often given a separate location and facilities. 
C)  They are like a large company within a small company. 
D)  They are most effective when used in a mechanistic organization. 
A)  They may increase commitment, but they stifle creativity. 
B)  They are often given a separate location and facilities. 
C)  They are like a large company within a small company. 
D)  They are most effective when used in a mechanistic organization.

Question 19

What term is used for delivering products and services faster than competitors?

Accepted Answer

A)  competitive advantage 
B)  horizontal linkages 
C)  time-based competition 
D)  boundary spanning 
A)  competitive advantage 
B)  horizontal linkages 
C)  time-based competition 
D)  boundary spanning

Question 20

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Accepted Answer

There are five elements: ideas

What term is used for the adoption of an idea or behaviour new to the company's industry, market, or general environment?

Which force for culture change relates to breaking down boundaries both within and between companies to create companies that are focused on knowledge sharing?

Which of the following occurs mainly through the established structure and management processes of an organization?

Which type of change will have direct impact on the administrative domain in an organization?

Corporate downsizing is an example of top-down structure change.

The switching structure refers to production lines that alternate with ease from daytime production to 24-hour production.

In the dual-core approach, change is facilitated in the administrative core by a mechanistic structure and in the technical core by an organic structure.

Which of the following is the process used when organizations find creative ways to establish organic conditions for developing new ideas in the midst of more mechanistic conditions for implementing and using those ideas?

What are the barriers to change?

Once decision makers choose to go ahead with a proposed idea, which of the following elements needed for a successful change occurs?

Re-engineering refers to the redesign of products by engineering and marketing in order to meet new market swings.

Horizontal linkages means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Administrative innovation can be extremely difficult in organizations that have an organic technical core.

Some management experts argue that to survive the upheaval of the early 21st century, managers must turn their organizations into change leaders by using the present to actually create the future.

The need element in the change process always precedes the idea element.

Which of the following provides a safe harbour where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics?

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

Which of the following best describes how venture teams differ from other divisions within an organization?

What term is used for delivering products and services faster than competitors?

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision-Making Processes

Conflict, Power, and Politics

Filters

Exam 11: Innovation and Change

What term is used for the adoption of an idea or behaviour new to the company's industry, market, or general environment?

Which force for culture change relates to breaking down boundaries both within and between companies to create companies that are focused on knowledge sharing?

Which of the following occurs mainly through the established structure and management processes of an organization?

Which type of change will have direct impact on the administrative domain in an organization?

Corporate downsizing is an example of top-down structure change.

The switching structure refers to production lines that alternate with ease from daytime production to 24-hour production.

In the dual-core approach, change is facilitated in the administrative core by a mechanistic structure and in the technical core by an organic structure.

Which of the following is the process used when organizations find creative ways to establish organic conditions for developing new ideas in the midst of more mechanistic conditions for implementing and using those ideas?

What are the barriers to change?

Once decision makers choose to go ahead with a proposed idea, which of the following elements needed for a successful change occurs?

Re-engineering refers to the redesign of products by engineering and marketing in order to meet new market swings.

Horizontal linkages means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Administrative innovation can be extremely difficult in organizations that have an organic technical core.

Some management experts argue that to survive the upheaval of the early 21st century, managers must turn their organizations into change leaders by using the present to actually create the future.

The need element in the change process always precedes the idea element.

Which of the following provides a safe harbour where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics?

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

Which of the following best describes how venture teams differ from other divisions within an organization?

What term is used for delivering products and services faster than competitors?

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision-Making Processes

Conflict, Power, and Politics

Filters