Exam 11: Conflict

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A conflict can result from which of the following except:

(Multiple Choice)
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Men and women are similar in how committed they are to conflict resolution.

(True/False)
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Indirect and passive in how they approach conflict, compromisers tend to trivialize it by glossing over differences and downplaying disagreements.

(True/False)
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Conflicts don't usually create problems; so what does create the problems?

(Essay)
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We classify conflict in three ways; what are they?

(Essay)
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Discuss at least two differences between males and females and how they approach and resolve conflict.

(Essay)
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Collaborators see conflict as a means of improving relationships.

(True/False)
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_______________ and _____________ play parts in hindering or helping conflict resolution.

(Multiple Choice)
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Explain what DESC Script stands for-and its purpose.

(Essay)
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Once you have described the problem and expressed your feelings, your next step is to discuss changing. This is often the "express" portion of the DESC Script.

(True/False)
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Interaction that is hostile and insulting is often referred to as _____________.

(Multiple Choice)
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Because they believe conflict should be avoided in favor of harmony, those with accommodative styles are __________________.

(Multiple Choice)
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To the extent that each party proposes a solution that underscores the intention to cooperation, _____________ and egocentrism levels are reduced.

(Multiple Choice)
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The choices you make when in conflict ultimately determines the conflict's _________.

(Short Answer)
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_________________ ________________ create a power imbalance by giving everyone more right than they give themselves, and __________ ________ create an imbalance by giving themselves more rights than others.

(Multiple Choice)
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How can one stop flaming from occurring?

(Short Answer)
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How does technology impact our views toward conflict?

(Short Answer)
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This conflict occurs when one or both of the parties fail to perceive that you actually agree.

(Multiple Choice)
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Which is not an expressive conflict style?

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Which conflict-management style attempts to find the middle ground and work toward it?

(Multiple Choice)
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