Exam 8: Pay Careers and Changing Employment Relationships

Operant conditioning theory suggests that to encourage the learning of desired organizational behaviors, rewards should be distributed to employees ________.

Employees face obsolescence when their knowledge and skills become outmoded and prevent them from effectively performing their organizational roles.

One of the three supervisors at Goldilocks' Soup Company tends to rank all employees at a "normal" level of performance. This is an example of the ________.

A research team is working together to find ways to curtail a Lyme disease outbreak. The success of the group is very dependent on the contributions of each individual. In this situation, ________.

Merit pay plans are rarely an effective means to motivate nonmanagement workers.

The ________ captures the idea that careers are not tied to a single organization and that people will have a variety of work experiences in different organizations over the course of their working lives.

Starting as a loading dock clerk, Ted Arnold has worked his way up to vice president of administration in his 20 years at Owens and Clark Co. Despite his initial job, Ted was the loading dock supervisor, the transportation manager, and director of services before being promoted to his current job. Ted's career can be BEST characterized as a ________.

________ suggests that when pay is contingent on performance, employees are motivated to perform because doing so will help satisfy their needs.

The three basic types of information that can be assessed in performance appraisals are ________.

Relational contracts imply mutual commitment on the part of both parties.

Laura notices that Amy does a much better job than her coworkers. She is on time and turns in work that has fewer errors than her coworkers. Laura's supervisor, Cheri, tells her of an upcoming position. Cheri is thinking about hiring from outside the company but Laura tells her she has the perfect candidate. This is an example of ________.

In which case would using results to assess performance be disadvantageous?

To reap the benefits of 360-degree appraisals, research suggests the appraisals should focus on ________.

Employees participating in profit-sharing plans receive a certain share of an organization's profits.

In a ________, a person progresses through a sequence of jobs, and each job entails progress over the prior one in terms of responsibility, skills needed, and level in the hierarchy of an organization.

On a typical behaviorally anchored rating scale (BARS), each point on the scale is open to interpretation.

The use of peer ratings within work groups will MOST LIKELY ________.