Question 1

Service-oriented architecture is a methodology that is confused and contorted and results in high expense when modified.

Accepted Answer

A) True 
 B)False

Question 2

Describe business process management (BPM)in brief.

Accepted Answer

Business process management (BPM)is a cy

Question 3

XML,SOAP,and WSDL eliminate the need for proprietary SOA services designs and make it much easier for programs to interact with one another.

Accepted Answer

A) True 
 B)False

Question 4

If the customer's request for special terms is disapproved the cost of checking availability and credit is wasted.

Accepted Answer

A) True 
 B)False

Question 5

A company stops stocking an item but procures it directly from the manufacturer.This implies that the company has made a change in its ________.

Accepted Answer

A)  product line 
B)  supply chain 
C)  credit policy 
D)  distribution structure 
A)  product line 
B)  supply chain 
C)  credit policy 
D)  distribution structure

Question 6

A XML schema document can only be read by certain programs.

Accepted Answer

A) True 
 B)False

Question 7

An activity that conforms to SOA principles is called a ________.

Accepted Answer

A)  COBIT 
B)  service provider 
C)  encapsulator 
D)  XML schema 
A)  COBIT 
B)  service provider 
C)  encapsulator 
D)  XML schema

Question 8

How do process designers improve business processes?

Accepted Answer

The two major dimensions of business pro

Question 9

All system components are entirely automated.

Accepted Answer

A) True 
 B)False

Question 10

Give an example to illustrate how business processes fail to work when misaligned with the organization's goals.

Accepted Answer

Business processes do not work well when

Question 11

The two major dimensions of business process effectiveness are performance and cost.

Accepted Answer

A) True 
 B)False

Question 12

The two major dimensions of business process effectiveness are performance and ________.

Accepted Answer

A)  execution 
B)  accomplishment 
C)  cost 
D)  enactment 
A)  execution 
B)  accomplishment 
C)  cost 
D)  enactment

Question 13

Which of the following is the first step in the business process management (BMP)cycle?

Accepted Answer

A)  creating system components 
B)  creating models of business processes 
C)  implementing the needed business processes 
D)  assessing business process effectiveness 
A)  creating system components 
B)  creating models of business processes 
C)  implementing the needed business processes 
D)  assessing business process effectiveness

Question 14

The brute-force approach of improving a business process involves changing the structure of the process without changing resource allocations.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of a functional scope?

Accepted Answer

A)  bills receivable 
B)  enterprise resource management 
C)  accounts payable 
D)  customer relationship management 
A)  bills receivable 
B)  enterprise resource management 
C)  accounts payable 
D)  customer relationship management

Question 16

Which of the following is the first step in processing an order?

Accepted Answer

A)  checking customer credit 
B)  approving special terms 
C)  verifying availability 
D)  preparing quotation 
A)  checking customer credit 
B)  approving special terms 
C)  verifying availability 
D)  preparing quotation

Question 17

Which of the following statements is true regarding SOA principles?

Accepted Answer

A)  All service requestors are computer programs. 
B)  Checking customer credit is not an encapsulated activity. 
C)  Service providers reject improperly formatted service requests. 
D)  Accepting order processes does not depend on receiving a service request. 
A)  All service requestors are computer programs. 
B)  Checking customer credit is not an encapsulated activity. 
C)  Service providers reject improperly formatted service requests. 
D)  Accepting order processes does not depend on receiving a service request.

Question 18

Business item repository means that if the items are available,they are allocated to the customer so that they will not be sold to someone else.

Accepted Answer

A) True 
 B)False

Question 19

In which of the following types of BMP scopes,problem resolution occurs via committee and policy?

Accepted Answer

A)  functional scope 
B)  interorganizational scope 
C)  cross-organizational scope 
D)  cross-functional scope 
A)  functional scope 
B)  interorganizational scope 
C)  cross-organizational scope 
D)  cross-functional scope

Exam 30: Business Process Management

Service-oriented architecture is a methodology that is confused and contorted and results in high expense when modified.

Describe business process management (BPM)in brief.

XML,SOAP,and WSDL eliminate the need for proprietary SOA services designs and make it much easier for programs to interact with one another.

If the customer's request for special terms is disapproved the cost of checking availability and credit is wasted.

A company stops stocking an item but procures it directly from the manufacturer.This implies that the company has made a change in its ________.

A XML schema document can only be read by certain programs.

An activity that conforms to SOA principles is called a ________.

How do process designers improve business processes?

All system components are entirely automated.

Give an example to illustrate how business processes fail to work when misaligned with the organization's goals.

The two major dimensions of business process effectiveness are performance and cost.

The two major dimensions of business process effectiveness are performance and ________.

Which of the following is the first step in the business process management (BMP)cycle?

The brute-force approach of improving a business process involves changing the structure of the process without changing resource allocations.

Which of the following is an example of a functional scope?

Which of the following is the first step in processing an order?

Which of the following statements is true regarding SOA principles?

Business item repository means that if the items are available,they are allocated to the customer so that they will not be sold to someone else.

In which of the following types of BMP scopes,problem resolution occurs via committee and policy?

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Systems Management

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Knowledge Management and Expert Systems

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Systems Development Project Management

Outsourcing

International MIS

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