Question 1

Which of the following is true for team behavior?

Accepted Answer

A)  The formative environment is an important factor determining behavior in a team. 
B)  Team leaders guide team actions, but cannot influence the behavior of the team. 
C)  Innate social ability is the only determinant of team behavior. 
D)  Team leaders should discourage conflict in order to foster collaboration. 
A)  The formative environment is an important factor determining behavior in a team. 
B)  Team leaders guide team actions, but cannot influence the behavior of the team. 
C)  Innate social ability is the only determinant of team behavior. 
D)  Team leaders should discourage conflict in order to foster collaboration.

Question 2

Which of the following statements about collaboration is true?

Accepted Answer

A)  Iterations should be avoided for the smooth functioning of the collaborative process. 
B)  Group members should not review each others' work negatively. 
C)  Multiple iterations and feedback improve collaboration. 
D)  Collaboration is more effective if it takes place at the final stage of a project. 
A)  Iterations should be avoided for the smooth functioning of the collaborative process. 
B)  Group members should not review each others' work negatively. 
C)  Multiple iterations and feedback improve collaboration. 
D)  Collaboration is more effective if it takes place at the final stage of a project.

Question 3

Conflict can be a productive and positive factor for a team's performance.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following sentences about workflow control is true?

Accepted Answer

A)  A workflow specifies the particular ordering of tasks. 
B)  A workflow includes processes for making changes, but not for dealing with exceptions. 
C)  Workflow control is the most important and most effective driver for ad hoc groups. 
D)  Workflow systems can track and report changes made in any type of data. 
A)  A workflow specifies the particular ordering of tasks. 
B)  A workflow includes processes for making changes, but not for dealing with exceptions. 
C)  Workflow control is the most important and most effective driver for ad hoc groups. 
D)  Workflow systems can track and report changes made in any type of data.

Question 5

What are the two key elements of communication and how do they improve collaboration?

Accepted Answer

Communication has two key elements.The f

Question 6

In a collaborative team,effort proceeds in a series of steps in which one person produces something,others comment on what was produced,a revised version is produced,and so forth.These steps are known as ________.

Accepted Answer

A)  iterations 
B)  sequencing 
C)  redundancies 
D)  repetition 
A)  iterations 
B)  sequencing 
C)  redundancies 
D)  repetition

Question 7

In a collaborative team,group members review each others' work product and revise that product as a result.

Accepted Answer

A) True 
 B)False

Question 8

Collaboration skills are intrinsic to an individual and cannot be improved with practice.

Accepted Answer

A) True 
 B)False

Question 9

A team consisting of people with different personal perspectives can function effectively.

Accepted Answer

A) True 
 B)False

Question 10

What is collaboration? What are the critical drivers of collaboration?

Accepted Answer

Collaboration occurs when two or more pe

Question 11

A successful collaborative team will not have conflicts.

Accepted Answer

A) True 
 B)False

Question 12

Define a team.What are the characteristics of an effective team?

Accepted Answer

A team is defined as a small number of p

Question 13

All group members should have the ability to give and receive critical feedback.

Accepted Answer

A) True 
 B)False

Question 14

When teams improve their ability to work together,team members often come to like each other more.Such liking is essential to good teamwork.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is the LEAST important collaborative driver for one-time,ad hoc workgroups?

Accepted Answer

A)  content management 
B)  communication 
C)  workflow control 
D)  iterations 
A)  content management 
B)  communication 
C)  workflow control 
D)  iterations

Question 16

Which of the following is the MOST essential skill for a good collaborator?

Accepted Answer

A)  the ability to voice an unpopular viewpoint 
B)  the ability to be well organized 
C)  effective presentation skills 
D)  seasoned business experience 
A)  the ability to voice an unpopular viewpoint 
B)  the ability to be well organized 
C)  effective presentation skills 
D)  seasoned business experience

Question 17

Which of the following is true about improving one's collaboration skills?

Accepted Answer

A)  Collaboration skills are innate and cannot be improved upon practice. 
B)  The first step to improve collaboration skills is unlearning previous collaboration practices. 
C)  New behaviors should be tried, even if they cause some awkwardness. 
D)  Personal assessment is preferred to feedback from team members as they might be biased. 
A)  Collaboration skills are innate and cannot be improved upon practice. 
B)  The first step to improve collaboration skills is unlearning previous collaboration practices. 
C)  New behaviors should be tried, even if they cause some awkwardness. 
D)  Personal assessment is preferred to feedback from team members as they might be biased.

Question 18

Which of the following is true about collaborative teams?

Accepted Answer

A)  Team members must come to respect and trust each other. 
B)  Enjoyment is essential to successful teamwork. 
C)  Members in a team must agree with one another's views. 
D)  A collaborative team will not face conflicts. 
A)  Team members must come to respect and trust each other. 
B)  Enjoyment is essential to successful teamwork. 
C)  Members in a team must agree with one another's views. 
D)  A collaborative team will not face conflicts.

Question 19

For one-time,ad hoc workgroups,it is seldom worthwhile to create and formalize workflows.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following approaches to teamwork will provide the best results?

Accepted Answer

A)  Sarah disagrees with the project plan but does not voice her opinion, because she doesn't want to disrupt the functioning of the team. 
B)  Andrew believes that conflict is healthy for teamwork and doesn't hesitate to criticize the shortcomings of his coworkers. 
C)  Caleb and Adam hold opposing political views, but do not discuss their opinions while working, so that other team members aren't distracted. 
D)  Daniel is the team leader and discourages disagreements among team members so that the project can proceed faster. 
A)  Sarah disagrees with the project plan but does not voice her opinion, because she doesn't want to disrupt the functioning of the team. 
B)  Andrew believes that conflict is healthy for teamwork and doesn't hesitate to criticize the shortcomings of his coworkers. 
C)  Caleb and Adam hold opposing political views, but do not discuss their opinions while working, so that other team members aren't distracted. 
D)  Daniel is the team leader and discourages disagreements among team members so that the project can proceed faster.

Exam 13: Improving Your Collaboration Skills

Which of the following is true for team behavior?

Which of the following statements about collaboration is true?

Conflict can be a productive and positive factor for a team's performance.

Which of the following sentences about workflow control is true?

What are the two key elements of communication and how do they improve collaboration?

In a collaborative team,effort proceeds in a series of steps in which one person produces something,others comment on what was produced,a revised version is produced,and so forth.These steps are known as ________.

In a collaborative team,group members review each others' work product and revise that product as a result.

Collaboration skills are intrinsic to an individual and cannot be improved with practice.

A team consisting of people with different personal perspectives can function effectively.

What is collaboration? What are the critical drivers of collaboration?

A successful collaborative team will not have conflicts.

Define a team.What are the characteristics of an effective team?

All group members should have the ability to give and receive critical feedback.

When teams improve their ability to work together,team members often come to like each other more.Such liking is essential to good teamwork.

Which of the following is the LEAST important collaborative driver for one-time,ad hoc workgroups?

Which of the following is the MOST essential skill for a good collaborator?

Which of the following is true about improving one's collaboration skills?

Which of the following is true about collaborative teams?

For one-time,ad hoc workgroups,it is seldom worthwhile to create and formalize workflows.

Which of the following approaches to teamwork will provide the best results?

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