Question 1

Strategies to remain union-free include all of the following EXCEPT which one?

Accepted Answer

A)  institute formal procedures to resolve employee complaints. 
B)  give attention to employee growth and development needs. 
C)  allow supervisors to adopt their own approaches to employee motivation and job design. 
D)  offer competitive wages and benefits. 
A)  institute formal procedures to resolve employee complaints. 
B)  give attention to employee growth and development needs. 
C)  allow supervisors to adopt their own approaches to employee motivation and job design. 
D)  offer competitive wages and benefits.

Question 2

A boycott is a refusal to cross a union picket line.

Accepted Answer

A) True 
 B)False

Question 3

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

Accepted Answer

A)  40 percent 
B)  50 percent 
C)  75 percent 
D)  30 percent 
A)  40 percent 
B)  50 percent 
C)  75 percent 
D)  30 percent

Question 4

Labour boards generally have representatives from which of the following groups?

Accepted Answer

A)  third-party representatives and managers 
B)  academia and management 
C)  academia and public servants 
D)  labour and management 
A)  third-party representatives and managers 
B)  academia and management 
C)  academia and public servants 
D)  labour and management

Question 5

Which of the following labour organizations is most likely to provide professional and financial assistance during organizing drives and strikes, help negotiate labour agreements, and train union leaders?

Accepted Answer

A)  a local unions 
B)  the Department of Labour 
C)  Human Resources Development Canada 
D)  the Canadian Labour Congress (CL
C)  
A)  a local unions 
B)  the Department of Labour 
C)  Human Resources Development Canada 
D)  the Canadian Labour Congress (CL
C)

Question 6

Employees indicate their willingness to be represented by a union by signing which of the following?

Accepted Answer

A)  a selection card 
B)  an agreement card 
C)  an authorization card 
D)  a stipulation card 
A)  a selection card 
B)  an agreement card 
C)  an authorization card 
D)  a stipulation card

Question 7

Unions that represent skilled craft workers are called craft unions.

Accepted Answer

A) True 
 B)False

Question 8

Unions that represent various groups of professional and white-collar workers are called industrial unions.

Accepted Answer

A) True 
 B)False

Question 9

Bargaining power consists of economic, political, and social influence to achieve demands.

Accepted Answer

A) True 
 B)False

Question 10

A bargaining book is a case history used by an arbitrator to decide a grievance.

Accepted Answer

A) True 
 B)False

Question 11

Agency shops provide for voluntary union membership, but require all bargaining unit members to pay union dues and fees.

Accepted Answer

A) True 
 B)False

Question 12

In which organizing step does the collection of signed authorization cards play a major role?

Accepted Answer

A)  initial organizational meeting 
B)  application to the labour relations board 
C)  formation of in-house organizing committee 
D)  employee/union contract 
A)  initial organizational meeting 
B)  application to the labour relations board 
C)  formation of in-house organizing committee 
D)  employee/union contract

Question 13

National unions retain most of the decision-making authority over local unions.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is necessary for an employee's grievance to be considered formally?

Accepted Answer

A)  It must be in direct violation of the collective agreement. 
B)  It must be filed with the labour relations board. 
C)  It must be expressed orally or in writing. 
D)  It must have resulted in loss of pay or economic benefit to the employee. 
A)  It must be in direct violation of the collective agreement. 
B)  It must be filed with the labour relations board. 
C)  It must be expressed orally or in writing. 
D)  It must have resulted in loss of pay or economic benefit to the employee.

Question 15

Which of the following is NOT one of the key reasons why workers join unions in Canada?

Accepted Answer

A)  to earn higher pay 
B)  to fulfill social needs 
C)  to get a voice in their work lives 
D)  to change the government 
A)  to earn higher pay 
B)  to fulfill social needs 
C)  to get a voice in their work lives 
D)  to change the government

Question 16

Which of the following may represent professional and white-collar employees?

Accepted Answer

A)  a management right association 
B)  the Canadian Labour Congress 
C)  a professional agency 
D)  an employee associations 
A)  a management right association 
B)  the Canadian Labour Congress 
C)  a professional agency 
D)  an employee associations

Question 17

Mediation is the only form of third-party resolution that results in binding recommendations.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the strongest reason to join a union?

Accepted Answer

A)  dissatisfaction with wages, benefits, and working conditions 
B)  personal preference for a union and social pressure to join 
C)  the need to fraternize with similar employees and assert personal leadership skills 
D)  favouritism shown by supervisors in promotions, shift assignments, and transfers 
A)  dissatisfaction with wages, benefits, and working conditions 
B)  personal preference for a union and social pressure to join 
C)  the need to fraternize with similar employees and assert personal leadership skills 
D)  favouritism shown by supervisors in promotions, shift assignments, and transfers

Question 19

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

Accepted Answer

A)  a certified union 
B)  a craft union 
C)  an employee association 
D)  a negotiations association 
A)  a certified union 
B)  a craft union 
C)  an employee association 
D)  a negotiations association

Question 20

The Canada Industrial Relations Board administers and enforces the Canada Labour Code.

Accepted Answer

A) True 
 B)False

Strategies to remain union-free include all of the following EXCEPT which one?

A boycott is a refusal to cross a union picket line.

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

Labour boards generally have representatives from which of the following groups?

Which of the following labour organizations is most likely to provide professional and financial assistance during organizing drives and strikes, help negotiate labour agreements, and train union leaders?

Employees indicate their willingness to be represented by a union by signing which of the following?

Unions that represent skilled craft workers are called craft unions.

Unions that represent various groups of professional and white-collar workers are called industrial unions.

Bargaining power consists of economic, political, and social influence to achieve demands.

A bargaining book is a case history used by an arbitrator to decide a grievance.

Agency shops provide for voluntary union membership, but require all bargaining unit members to pay union dues and fees.

In which organizing step does the collection of signed authorization cards play a major role?

National unions retain most of the decision-making authority over local unions.

Which of the following is necessary for an employee's grievance to be considered formally?

Which of the following is NOT one of the key reasons why workers join unions in Canada?

Which of the following may represent professional and white-collar employees?

Mediation is the only form of third-party resolution that results in binding recommendations.

Which of the following is the strongest reason to join a union?

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

The Canada Industrial Relations Board administers and enforces the Canada Labour Code.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

International Human Resources Management

Creating High Performance Work Systems

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Exam 14: The Dynamics of Labour Relations

Strategies to remain union-free include all of the following EXCEPT which one?

A boycott is a refusal to cross a union picket line.

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

Labour boards generally have representatives from which of the following groups?

Which of the following labour organizations is most likely to provide professional and financial assistance during organizing drives and strikes, help negotiate labour agreements, and train union leaders?

Employees indicate their willingness to be represented by a union by signing which of the following?

Unions that represent skilled craft workers are called craft unions.

Unions that represent various groups of professional and white-collar workers are called industrial unions.

Bargaining power consists of economic, political, and social influence to achieve demands.

A bargaining book is a case history used by an arbitrator to decide a grievance.

Agency shops provide for voluntary union membership, but require all bargaining unit members to pay union dues and fees.

In which organizing step does the collection of signed authorization cards play a major role?

National unions retain most of the decision-making authority over local unions.

Which of the following is necessary for an employee's grievance to be considered formally?

Which of the following is NOT one of the key reasons why workers join unions in Canada?

Which of the following may represent professional and white-collar employees?

Mediation is the only form of third-party resolution that results in binding recommendations.

Which of the following is the strongest reason to join a union?

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

The Canada Industrial Relations Board administers and enforces the Canada Labour Code.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

International Human Resources Management

Creating High Performance Work Systems

Filters