Question 1

Which of the following best describes the systems approach to training?

Accepted Answer

A)  It is the most cost-effective approach 
B)  It ensures that training investments have maximum impact on performance 
C)  It is called development 
D)  It includes the process of job analysis 
A)  It is the most cost-effective approach 
B)  It ensures that training investments have maximum impact on performance 
C)  It is called development 
D)  It includes the process of job analysis

Question 2

Which of the following training methods is used to train personnel to operate aircraft, spacecraft, and other highly technical and expensive equipment?

Accepted Answer

A)  the simulation method 
B)  the classroom method 
C)  the vestibule method 
D)  the apprenticeship method 
A)  the simulation method 
B)  the classroom method 
C)  the vestibule method 
D)  the apprenticeship method

Question 3

Managers should focus considerable efforts on the training topic, rather than the individual learning needs of the trainee, to create an optimal training environment that is conducive to learning.

Accepted Answer

A) True 
 B)False

Question 4

Training methods all tend to utilize similar learning principles.

Accepted Answer

A) True 
 B)False

Question 5

Utility refers to which of the following?

Accepted Answer

A)  the usefulness of a training program 
B)  the costs incurred for a training program 
C)  training effectiveness in terms of increased outcomes 
D)  the benefits derived from training relative to the costs incurred 
A)  the usefulness of a training program 
B)  the costs incurred for a training program 
C)  training effectiveness in terms of increased outcomes 
D)  the benefits derived from training relative to the costs incurred

Question 6

Which of the following is the term for grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Accepted Answer

A)  caretaking 
B)  coaching 
C)  understudy assignment 
D)  role modelling 
A)  caretaking 
B)  coaching 
C)  understudy assignment 
D)  role modelling

Question 7

Instructional objectives might include all of the following phrases EXCEPT which of the following?

Accepted Answer

A)  "to repair leaking valves" 
B)  "to appreciate diversity in the workplace" 
C)  "to assemble components in the proper order" 
D)  "to calculate the percentage of waste" 
A)  "to repair leaking valves" 
B)  "to appreciate diversity in the workplace" 
C)  "to assemble components in the proper order" 
D)  "to calculate the percentage of waste"

Question 8

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

Accepted Answer

A) True 
 B)False

Question 9

What should managers do to avoid the pitfalls of substandard diversity training?

Accepted Answer

First, managers should begin by establis

Question 10

Most executives believe that formal orientation programs are effective in helping to retain and motivate employees.

Accepted Answer

A) True 
 B)False

Question 11

Explain the systems approach to training.

Accepted Answer

The systems approach to training makes t

Question 12

The absence of well-defined performance criteria is a particular problem for which of the following training methods?

Accepted Answer

A)  programmed instruction 
B)  internship training 
C)  apprenticeship training 
D)  on-the-job training 
A)  programmed instruction 
B)  internship training 
C)  apprenticeship training 
D)  on-the-job training

Question 13

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Accepted Answer

A) True 
 B)False

Question 14

Conducting an organizational needs analysis is likely to yield which of the following types of training relevant information?

Accepted Answer

A)  strategy 
B)  what the competition is up to 
C)  technological changes and financial resources 
D)  functional requirements of various positions 
A)  strategy 
B)  what the competition is up to 
C)  technological changes and financial resources 
D)  functional requirements of various positions

Question 15

To provide a successful diversity training program, organizations should clarify and demonstrate the link between diversity and business goals.

Accepted Answer

A) True 
 B)False

Question 16

When designers of training programs attempt to make conditions in the training program come as close as possible to those on the job, they are attempting to improve which of the following?

Accepted Answer

A)  motivation 
B)  transfer 
C)  readiness 
D)  reactions 
A)  motivation 
B)  transfer 
C)  readiness 
D)  reactions

Question 17

Which of the following terms refers to an examination of the strategies, environment, and resources of an organization to determine where training emphasis should be placed?

Accepted Answer

A)  task analysis 
B)  environmental scanning 
C)  needs assessment 
D)  organizational analysis 
A)  task analysis 
B)  environmental scanning 
C)  needs assessment 
D)  organizational analysis

Question 18

Orientation is an ongoing process.

Accepted Answer

A) True 
 B)False

Question 19

Trainee readiness refers to both maturity and experience factors in a trainee's background.

Accepted Answer

A) True 
 B)False

Question 20

What is the relationship of goal-setting to feedback and reinforcement?

Accepted Answer

A)  Goal-setting and feedback are symbiotic. 
B)  Goal setting and feedback are reciprocal in nature. 
C)  They are both important principles of learning. 
D)  Goal setting is useless unless employees know how they performed through constant feedback. 
A)  Goal-setting and feedback are symbiotic. 
B)  Goal setting and feedback are reciprocal in nature. 
C)  They are both important principles of learning. 
D)  Goal setting is useless unless employees know how they performed through constant feedback.

Which of the following best describes the systems approach to training?

Which of the following training methods is used to train personnel to operate aircraft, spacecraft, and other highly technical and expensive equipment?

Managers should focus considerable efforts on the training topic, rather than the individual learning needs of the trainee, to create an optimal training environment that is conducive to learning.

Training methods all tend to utilize similar learning principles.

Utility refers to which of the following?

Which of the following is the term for grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Instructional objectives might include all of the following phrases EXCEPT which of the following?

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

What should managers do to avoid the pitfalls of substandard diversity training?

Most executives believe that formal orientation programs are effective in helping to retain and motivate employees.

Explain the systems approach to training.

The absence of well-defined performance criteria is a particular problem for which of the following training methods?

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Conducting an organizational needs analysis is likely to yield which of the following types of training relevant information?

To provide a successful diversity training program, organizations should clarify and demonstrate the link between diversity and business goals.

When designers of training programs attempt to make conditions in the training program come as close as possible to those on the job, they are attempting to improve which of the following?

Which of the following terms refers to an examination of the strategies, environment, and resources of an organization to determine where training emphasis should be placed?

Orientation is an ongoing process.

Trainee readiness refers to both maturity and experience factors in a trainee's background.

What is the relationship of goal-setting to feedback and reinforcement?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

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Exam 7: Training and Development

Which of the following best describes the systems approach to training?

Which of the following training methods is used to train personnel to operate aircraft, spacecraft, and other highly technical and expensive equipment?

Managers should focus considerable efforts on the training topic, rather than the individual learning needs of the trainee, to create an optimal training environment that is conducive to learning.

Training methods all tend to utilize similar learning principles.

Utility refers to which of the following?

Which of the following is the term for grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Instructional objectives might include all of the following phrases EXCEPT which of the following?

Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.

What should managers do to avoid the pitfalls of substandard diversity training?

Most executives believe that formal orientation programs are effective in helping to retain and motivate employees.

Explain the systems approach to training.

The absence of well-defined performance criteria is a particular problem for which of the following training methods?

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Conducting an organizational needs analysis is likely to yield which of the following types of training relevant information?

To provide a successful diversity training program, organizations should clarify and demonstrate the link between diversity and business goals.

When designers of training programs attempt to make conditions in the training program come as close as possible to those on the job, they are attempting to improve which of the following?

Which of the following terms refers to an examination of the strategies, environment, and resources of an organization to determine where training emphasis should be placed?

Orientation is an ongoing process.

Trainee readiness refers to both maturity and experience factors in a trainee's background.

What is the relationship of goal-setting to feedback and reinforcement?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters