Question 1

Job enrichment is a way of increasing employee empowerment.

Accepted Answer

A) True 
 B)False

Question 2

Employee empowerment grows in an organizational culture that promotes satisfaction, support, and recognition.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an important limitation of relying on job descriptions?

Accepted Answer

A)  They tend to narrow the scope of activities of the jobholder. 
B)  They may be misunderstood by the jobholder. 
C)  They may include illegal specifications. 
D)  They are associated with poor employee morale. 
A)  They tend to narrow the scope of activities of the jobholder. 
B)  They may be misunderstood by the jobholder. 
C)  They may include illegal specifications. 
D)  They are associated with poor employee morale.

Question 4

Which of the following job analysis methods utilize "interviews"?

Accepted Answer

A)  critical incidents, PAQ, and competency-based analysis 
B)  critical incidents and competency based analysis 
C)  task analysis and competency-based analysis 
D)  PAQ, task analysis, and critical incidents 
A)  critical incidents, PAQ, and competency-based analysis 
B)  critical incidents and competency based analysis 
C)  task analysis and competency-based analysis 
D)  PAQ, task analysis, and critical incidents

Question 5

In addition to creating synergy within an organization, group techniques can also do which of the following?

Accepted Answer

A)  increase employee commitment to the organization's goals 
B)  increase job and pay satisfaction 
C)  increase employee engagement 
D)  decrease employee absenteeism 
A)  increase employee commitment to the organization's goals 
B)  increase job and pay satisfaction 
C)  increase employee engagement 
D)  decrease employee absenteeism

Question 6

Which of the following is an organizational benefit of job sharing?

Accepted Answer

A)  less absenteeism 
B)  less turnover 
C)  higher productivity 
D)  better performance 
A)  less absenteeism 
B)  less turnover 
C)  higher productivity 
D)  better performance

Question 7

Adjustments in work schedules are considered to be a part of job analysis and job design.

Accepted Answer

A) True 
 B)False

Question 8

What is the main reason for organizing employee involvement groups?

Accepted Answer

A)  to identify safety concerns 
B)  to recognize and correct discrimination issues 
C)  to have employees use their knowledge to identify and solve organizational problems 
D)  to reduce employee complaints, thereby fostering organizational success 
A)  to identify safety concerns 
B)  to recognize and correct discrimination issues 
C)  to have employees use their knowledge to identify and solve organizational problems 
D)  to reduce employee complaints, thereby fostering organizational success

Question 9

Human rights legislation requires that the specific performance requirements of a job be based on which of the following?

Accepted Answer

A)  common practices in industry 
B)  past practices 
C)  valid job-related criteria 
D)  the National Occupational Classification 
A)  common practices in industry 
B)  past practices 
C)  valid job-related criteria 
D)  the National Occupational Classification

Question 10

Which of the following is most correct when it comes to job analysis?

Accepted Answer

A)  artificial inflation of job duties must always be double-checked against the NOC 
B)  a job analyst must weigh info obtained from the NOC above incumbent data 
C)  a job analyst must weigh manager info heavier than job incumbent data 
D)  more information about the job is always better 
A)  artificial inflation of job duties must always be double-checked against the NOC 
B)  a job analyst must weigh info obtained from the NOC above incumbent data 
C)  a job analyst must weigh manager info heavier than job incumbent data 
D)  more information about the job is always better

Question 11

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Accepted Answer

A) True 
 B)False

Question 12

Telecommuting is the use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace.

Accepted Answer

A) True 
 B)False

Question 13

Relying on generic job descriptions tends to reduce role ambiguity.

Accepted Answer

A) True 
 B)False

Question 14

As a manager, if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model, you would be creating task identity.

Accepted Answer

A) True 
 B)False

Question 15

What two characteristics do group/team techniques have in common?

Accepted Answer

A)  enhancing collaboration and increasing synergy 
B)  enhancing collaboration and improving morale 
C)  improving morale and increasing synergy 
D)  enhancing communication and increasing synergy 
A)  enhancing collaboration and increasing synergy 
B)  enhancing collaboration and improving morale 
C)  improving morale and increasing synergy 
D)  enhancing communication and increasing synergy

Question 16

Which of the following is an important drawback of allowing employees to telecommute?

Accepted Answer

A)  lower performance due to distractions at home 
B)  dishonesty about hours worked 
C)  less creativity due to loss of workplace synergies 
D)  increased absenteeism 
A)  lower performance due to distractions at home 
B)  dishonesty about hours worked 
C)  less creativity due to loss of workplace synergies 
D)  increased absenteeism

Question 17

Kirk is learning a new job by watching his co-workers and asking questions. He notices that some of his co-workers stress the importance of certain tasks, while others don't do these tasks at all. This has left Kirk somewhat stressed by what he should and should not be doing in his new role. What does Kirk need?

Accepted Answer

A)  a job description 
B)  a job analysis 
C)  information from the NOC 
D)  job specifications 
A)  a job description 
B)  a job analysis 
C)  information from the NOC 
D)  job specifications

Question 18

Most job descriptions include a job title, a job identification section, and a job duties section.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is an accurate description of the five core job dimensions of Hackman and Oldham's job characteristics model?

Accepted Answer

A)  skill variety, task identity, task significance, autonomy, and feedback 
B)  feedback, task identity, job identity, skill variety, and autonomy 
C)  autonomy, feedback, job security, task identity, and skill variety 
D)  skill variety, task identity, job security, autonomy, and feedback 
A)  skill variety, task identity, task significance, autonomy, and feedback 
B)  feedback, task identity, job identity, skill variety, and autonomy 
C)  autonomy, feedback, job security, task identity, and skill variety 
D)  skill variety, task identity, job security, autonomy, and feedback

Question 20

There are many methods of job analysis and many different ways of compiling the data, but all of the methods rely on some form of employee/job incumbent interview.

Accepted Answer

A) True 
 B)False

Job enrichment is a way of increasing employee empowerment.

Employee empowerment grows in an organizational culture that promotes satisfaction, support, and recognition.

Which of the following is an important limitation of relying on job descriptions?

Which of the following job analysis methods utilize "interviews"?

In addition to creating synergy within an organization, group techniques can also do which of the following?

Which of the following is an organizational benefit of job sharing?

Adjustments in work schedules are considered to be a part of job analysis and job design.

What is the main reason for organizing employee involvement groups?

Human rights legislation requires that the specific performance requirements of a job be based on which of the following?

Which of the following is most correct when it comes to job analysis?

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Telecommuting is the use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace.

Relying on generic job descriptions tends to reduce role ambiguity.

As a manager, if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model, you would be creating task identity.

What two characteristics do group/team techniques have in common?

Which of the following is an important drawback of allowing employees to telecommute?

Most job descriptions include a job title, a job identification section, and a job duties section.

Which of the following is an accurate description of the five core job dimensions of Hackman and Oldham's job characteristics model?

There are many methods of job analysis and many different ways of compiling the data, but all of the methods rely on some form of employee/job incumbent interview.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

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Exam 4: Job Analysis, Employee Involvement, and Flexible Work Schedules

Job enrichment is a way of increasing employee empowerment.

Employee empowerment grows in an organizational culture that promotes satisfaction, support, and recognition.

Which of the following is an important limitation of relying on job descriptions?

Which of the following job analysis methods utilize "interviews"?

In addition to creating synergy within an organization, group techniques can also do which of the following?

Which of the following is an organizational benefit of job sharing?

Adjustments in work schedules are considered to be a part of job analysis and job design.

What is the main reason for organizing employee involvement groups?

Human rights legislation requires that the specific performance requirements of a job be based on which of the following?

Which of the following is most correct when it comes to job analysis?

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Telecommuting is the use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace.

Relying on generic job descriptions tends to reduce role ambiguity.

As a manager, if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model, you would be creating task identity.

What two characteristics do group/team techniques have in common?

Which of the following is an important drawback of allowing employees to telecommute?

Most job descriptions include a job title, a job identification section, and a job duties section.

Which of the following is an accurate description of the five core job dimensions of Hackman and Oldham's job characteristics model?

There are many methods of job analysis and many different ways of compiling the data, but all of the methods rely on some form of employee/job incumbent interview.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters