Exam 1: Innovative Management for a Changing World

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Which of these forces comprises unwritten,common rules and perceptions about relationships?

(Multiple Choice)
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____ is the most current management perspective.

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The informational roles that managers perform include monitor,disseminator,and spokesperson.

(True/False)
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Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

(Multiple Choice)
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With its "community of interest" in a pre-Facebook era,the Grateful Dead band's ability to ________ is a principle factor for its success over several decades.

(Multiple Choice)
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Controlling involves monitoring employee's activities and taking corrective action as necessary.

(True/False)
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The management science approach uses qualitative data in management decision making.

(True/False)
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The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

(True/False)
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Efficiency refers to the degree to which the organization achieves a stated objective.

(True/False)
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Weber's vision of organizations that would be managed on an impersonal,rational basis is called a(n)____________________.

(Short Answer)
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List the three assumptions associated with McGregor's Theory X.

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According to the Spotlight on Skills in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

(Multiple Choice)
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Organizations are learning to value stability and efficiency over change and speed because of changes in technology,globalization,and diversity.

(True/False)
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The ____ emphasized the importance of understanding human behaviors,needs,and attitudes in the workplace as well as social interactions and group processes.

(Multiple Choice)
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In the figurehead role,the manager performs ceremonial and symbolic duties.

(True/False)
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Briefly discuss the relationship between management skills and management level.

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Elements of TQM include

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Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

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Only the top managers in organizations need conceptual skills since it involves planning.

(True/False)
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Fortunately for managers,the disseminator and spokesperson roles are identical.

(True/False)
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