Exam 13: Global Operations and Supply-Chain Management

__________ refers to all activities associated with the flow and transformation of goods and services from the raw material stage to the end user, together with the corresponding flows of monetary funds and information.

______ is responsible for the design of new products in the production process.

Steps in the production process are called __________.

When the services dominate the value of the product, the production system is commonly called a __________.

The production systems of the Fred Hutchinson Cancer Research Center, the Walt Disney Company, and the consulting firm Accenture, would be called _____ systems.

Most of the activities in operations management can be grouped into ____ business functions.