Exam 13: Global Operations and Supply-Chain Management

Steps in the production process are called _____.

Identify the advantages and disadvantages of making components and raw materials in-house.

In the production system model, _____ represent the desired goods and services.

Differentiate between manufacturing and service system. Describe a typical production system using a company.

Determining which components and raw materials should be produced in-house and which components and raw materials should be acquired from suppliers is known as the _____ decision.

Software packages designed to integrate the majority of a firm's business processes, execute all transactions related to the firm's business processes being integrated, store each piece of data only once in an enterprise-wide database, allow access to data and information in real time, and operate in a client-server environment are called_____.

When a firm outsources to a supplier located in a different country, it is called _____.

Determining if products made in-house will be produced in one or more facilities, and if these facilities should be located in one or more countries is called __________.

Collections of computer hardware and software arranged to transmit information from one place to another are known as _____.

The supply chains of global businesses such as Boeing, Ford, United Airlines, and the pharmaceutical companies Merck and Pfizer are known as _____ supply chains.

The production process may consist of one or more transformations which could be all of the following EXCEPT:

Of the following, which is NOT a disadvantage of making?

__________ refers to the management of the direct resources that are involved in the production system of a business organization.

Scenario - Jenkins and Jones Corporation Michael Jenkins and Emma Jones started the Jenkins and Jones Corporation in 1976 in Kansas, USA. The initial goal of this company was to serve customers throughout the United States. Since the company's inception it has grown at an outstanding rate. It now serves online customers as well as customers in ten foreign nations. Jenkins and Jones is now looked at as the industry's benchmark company due to its superior supply chain management skills. Its practices and techniques are used by many other organizations in the industry to improve their own supply chain management skills. -As the Jenkins and Jones Corporation continues to grow, it will face the need to make more and more strategic decisions. Which one of the following best describes the corporation if it decides to make purchase globally versus domestically?

World Talk is a company that sells an ERP system which can simultaneously operate in more than 18 languages. When the user launches the ERP system, he or she has the option of selecting the language in which he or she will interact with the system. This ERP system is _____.

__________ refers to collections of computer hardware and software arranged to transmit information from one place to another.

_____ refers to the property of ERP systems to simultaneously operate in multiple languages.

__________ occurs when a firm is outsourcing to a supplier located in a different country.

Discuss the considerations for the location of production facilities for making components and raw materials.

Scenario - Ardella Enterprises Twenty years ago two people from New Jersey, USA had a dream of building a superior company that would have global operations with an unparalleled supply chain. The idea took root and Ardella Enterprises was born. This company conducts operations across four continents. It has earned a reputation for prompt deliveries, accurate shipments, and exemplary customer service. This partnership is quickly taking the lead in the industry and is contemplating further expansion. Ardella Enterprises grossed over $11 billion last year. Its plan for additional expansion and growing Internet influence is projected to increase sales by two billion dollars within the first year. -Which one of the following would describe Ardella Enterprises if it would decide to only complete the product's design and outsource all the other production process functions?