Exam 11: Public Relations: Engineering Public Consent

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William Benoit's theory of image restoration offers a number of strategies to repair reputations. Among these are:

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Research methods and analysis are irrelevant for PR.

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Following the food and toy scandal involving China, the government took which of the following actions?

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The "Chappaquiddick principle" advises that there is never a good time to tell bad news, but the sooner you do, the better.

(True/False)
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A common strategy in image restoration is attacking the accuser.

(True/False)
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In a symmetrical model, communication runs from the organization and from the public to the organization regarding attitudes and behaviors.

(True/False)
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There are substantive turf wars between PR and advertising.

(True/False)
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Torie Clarke said "You can put lipstick on a pig, but it is still a pig."

(True/False)
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Bernays defined the job of public relations as:

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Edward Bernays referred to public relations as propaganda in the early 20th century.

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Spin means using full disclosure and not manipulating the public's opinion.

(True/False)
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The Excellence Report attempted to identify best practices in public relations.

(True/False)
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Operation Iraqi Freedom was a U.S. effort to explain the war on terror through:

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Denial is a common strategy used by individuals who have been accused of wrongdoing, but often they later confess and use mortification as a strategy.

(True/False)
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The advertising budgets are growing at a rate of three times greater than public relations budgets.

(True/False)
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According to the professors James and Larissa Grunig, marketing is concerned with products, services, and consumer markets whereas public relations is concerned with:

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Grunig and Hunt (1984) established four models to describe the types of public relations in the United States. Identify those models that do belong in their four types:

(Multiple Choice)
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According to Grunig and Hunt, press agentry/publicity and public information are both two-way models of PR.

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The movie An Inconvenient Truth was an attempt by Al Gore to initiate a worldwide conversation about climate change.

(True/False)
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Matt Shaw, the vice president of the Council of Public Relations, said which two of the following?

(Multiple Choice)
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