Question 1

Continuous improvement is a form of ____________________?

Accepted Answer

A)  Radical innovation 
B)  Open innovation 
C)  Step-change innovation 
D)  Incremental innovation 
A)  Radical innovation 
B)  Open innovation 
C)  Step-change innovation 
D)  Incremental innovation D

Question 2

Which of these is not one of the six levels of novelty identified in new product development (NPD)?

Accepted Answer

A)  Modification 
B)  Line extension 
C)  New category 
D)  System design 
A)  Modification 
B)  Line extension 
C)  New category 
D)  System design D

Question 3

Which of these is a barrier to effective continuous improvement?

Accepted Answer

A)  Openness to change 
B)  Clearly defined purpose of the intended change 
C)  Lack of ongoing commitment from senior management 
D)  A well organised employee suggestion scheme 
A)  Openness to change 
B)  Clearly defined purpose of the intended change 
C)  Lack of ongoing commitment from senior management 
D)  A well organised employee suggestion scheme C

Question 4

Which of these process steps is in the New Service Development (NSD) process but not included in the New Product Development (NPD) process?

Accepted Answer

A)  Business Analysis 
B)  Marketing 
C)  Personnel training 
D)  Project authorization 
A)  Business Analysis 
B)  Marketing 
C)  Personnel training 
D)  Project authorization

Question 5

Putting into practice anything that an organization has not done before is called _______________?

Accepted Answer

A)  Invention 
B)  Innovation 
C)  Modification 
D)  Extension 
A)  Invention 
B)  Innovation 
C)  Modification 
D)  Extension

Question 6

Organizations which link individual performance with organizational performance are known as ________________________?

Accepted Answer

A)  Enlightened organizations 
B)  Learning organizations 
C)  Innovative organizations 
D)  Improvement organizations 
A)  Enlightened organizations 
B)  Learning organizations 
C)  Innovative organizations 
D)  Improvement organizations

Question 7

Soliciting ideas from many different sources, such as crowdsourcing, to create opportunities for new innovation, is referred to as ____________?

Accepted Answer

A)  Radical innovation 
B)  Brainstorming 
C)  Benchmarking 
D)  Open innovation 
A)  Radical innovation 
B)  Brainstorming 
C)  Benchmarking 
D)  Open innovation

Question 8

The first stage of implementing continuous improvement is establishing an SOP. What is an SOP?

Accepted Answer

A)  Superior operating procedure 
B)  Standard operating procedure 
C)  Superior organizational process 
D)  Standard organizational process 
A)  Superior operating procedure 
B)  Standard operating procedure 
C)  Superior organizational process 
D)  Standard organizational process

Question 9

Developing an idea which is new to the world is known as _______________?

Accepted Answer

A)  Invention 
B)  Innovation 
C)  Modification 
D)  Extension 
A)  Invention 
B)  Innovation 
C)  Modification 
D)  Extension

Continuous improvement is a form of ____________________?

Which of these is not one of the six levels of novelty identified in new product development (NPD)?

Which of these is a barrier to effective continuous improvement?

Which of these process steps is in the New Service Development (NSD) process but not included in the New Product Development (NPD) process?

Putting into practice anything that an organization has not done before is called _______________?

Organizations which link individual performance with organizational performance are known as ________________________?

Soliciting ideas from many different sources, such as crowdsourcing, to create opportunities for new innovation, is referred to as ____________?

The first stage of implementing continuous improvement is establishing an SOP. What is an SOP?

Developing an idea which is new to the world is known as _______________?

Introduction to Operations Management

Winning Customers and Competing Effectively

Operations Processes and Life Cycles

Locating, Designing, and Managing Facilities

Managing Supply Chain Relationships

Managing Materials and Inventory Performa

Managing Capacity and Demand

Managing the Service Encounter

Managing Quality

Managing the Workforce and Technology

Managing Projects, Crises, and Business Cont

Operations Strategy and International Oper

Lean, Agile, and Mass Customization Strategies

Filters

Exam 14: Innovation and Continuous Improvement

Continuous improvement is a form of ____________________?

Which of these is not one of the six levels of novelty identified in new product development (NPD)?

Which of these is a barrier to effective continuous improvement?

Which of these process steps is in the New Service Development (NSD) process but not included in the New Product Development (NPD) process?

Putting into practice anything that an organization has not done before is called _______________?

Organizations which link individual performance with organizational performance are known as ________________________?

Soliciting ideas from many different sources, such as crowdsourcing, to create opportunities for new innovation, is referred to as ____________?

The first stage of implementing continuous improvement is establishing an SOP. What is an SOP?

Developing an idea which is new to the world is known as _______________?

Introduction to Operations Management

Winning Customers and Competing Effectively

Operations Processes and Life Cycles

Locating, Designing, and Managing Facilities

Managing Supply Chain Relationships

Managing Materials and Inventory Performa

Managing Capacity and Demand

Managing the Service Encounter

Managing Quality

Managing the Workforce and Technology

Managing Projects, Crises, and Business Cont

Operations Strategy and International Oper

Lean, Agile, and Mass Customization Strategies

Filters