Exam 11: Information Systems Management

Explain how the benefits of outsourcing are outweighed by its long-term costs.

Salesforce.com is an example of a company that offers SaaS.

The CIO is the representative for IS and IT issues within the executive staff.

Licensed, off-the-shelf software will become more configurable, more adaptable, and more flexible hereafter.

Once a company has chosen a vendor, further risk management is up to that vendor.

The acquisition and operation of hardware infrastructure cannot be outsourced.

When users learn that it is quicker to deal directly with the outsource vendor, the company's CIO becomes a mere figurehead.

One of the advantages of outsourcing for the hiring organization is the potential gain of intellectual capital.

The outsourcing organization chooses the technology that a vendor must implement.

In IS departments, the technology office investigates new information systems technologies and determines how the organization can benefit from them.

One of the common titles of the principal manager of the IS department is COO.

Which of the following is an example of a company that offers SaaS?

Outsourcing saves direct management time, but not indirect management time.

The steering committee provides a forum for users to express their needs, frustrations, and other issues they have with the IS department.

IS and IT are one and the same.

Sites like Amazon.com provide ________ for product vendors and distributors who choose not to develop their own online presence.

A business analyst works with business leaders and planners to develop processes and systems that implement business strategy and goals.

Which of the following is true about the "maintenance" of information systems?

Network administrators must have knowledge of one or more programming languages.

Which of the following is a form of hardware outsourcing?