Exam 8: Workplace Violence, Aggression, and Harassment

Legislation across Canada defines workplace violence and aggression the same way.

Approximately how many workplace homicides occur in Canada each year?

Refer to Scenario 8-1 Employment in the fast food industry (e.g. McDonald's, Tim Hortons, Wendy's, and so on) is a way of earning money for everyone from teenagers to senior citizens. The long hours of operation lend themselves to a series of shifts that fit the needs of students, homemakers, and retired persons. While rare, the possibility of workplace violence exists in this industry and no one who works there is immune. -Refer to Scenario 8-1: Most fast food restaurants are franchises that are identical/very similar in appearance and identical in operating procedures.What factor would explain why employees at Location A might have a higher risk of Type III workplace violence than at Location B?

Target hardening strategies that make it more difficult for attackers to get to employees are welcomed by employees.

What is the most immediate outcome of sexual harassment?

Based on the Supreme Court ruling,what type of workplace romance carries the lowest risk of a possible sexual harassment situation?

Refer to Scenario 8-1 Employment in the fast food industry (e.g. McDonald's, Tim Hortons, Wendy's, and so on) is a way of earning money for everyone from teenagers to senior citizens. The long hours of operation lend themselves to a series of shifts that fit the needs of students, homemakers, and retired persons. While rare, the possibility of workplace violence exists in this industry and no one who works there is immune. -Refer to Scenario 8-1: What would be the most representative example of Type IV workplace violence at a fast food restaurant?

While employers are liable for sexual harassment,the person directly responsible for protecting employees from sexual harassment is the supervisor.

Sexual harassment and sexual coercion mean the same thing.

What is Type I violence usually associated with?

Refer to Scenario 8-1 Employment in the fast food industry (e.g. McDonald's, Tim Hortons, Wendy's, and so on) is a way of earning money for everyone from teenagers to senior citizens. The long hours of operation lend themselves to a series of shifts that fit the needs of students, homemakers, and retired persons. While rare, the possibility of workplace violence exists in this industry and no one who works there is immune. -Refer to Scenario 8-1: According to Canadian data,what type of sexual harassment would a fast food employee be most likely to experience at work?

What differentiates incivility from bullying?

It is difficult to win a sexual harassment case because the aggressor can just claim that they did not mean anything by their comments/actions.

What does the term mobbing refer to?

Refer to Scenario 8-1 Employment in the fast food industry (e.g. McDonald's, Tim Hortons, Wendy's, and so on) is a way of earning money for everyone from teenagers to senior citizens. The long hours of operation lend themselves to a series of shifts that fit the needs of students, homemakers, and retired persons. While rare, the possibility of workplace violence exists in this industry and no one who works there is immune. -Refer to Scenario 8-1: If a group of coworkers were ostracizing a fellow coworker by refusing to talk to them and making derogatory comments about them within their hearing,what term would best describe this behaviour?

Daycare workers are more vulnerable to Type II violence than Type III violence in their workplace.

According to the Francis and Kelloway study,what percentage of Nova Scotia respondents reported experiencing physical violence in the workplace?

According to the text,emotional abuse and bullying are distinct constructs.

What is the second step in managing workplace violence?