Exam 7: Administrative Reform

The recent approaches to public management reform question the bureaucratic orthodoxy based on ______.

Although all governments across the globe are reforming public administration, the most noteworthy and successful transformations have occurred in ______.

Downsizing's central focus is on ______.

Administrative reform is not a phenomenon exclusive to the United States, and in fact, the text mentions many countries undergoing different types of government reform.Select two of the countries mentioned in the text and briefly describe their reform strategies.

Reengineering focuses on improving organizations from the ______.

The central method used in the continuous improvement approach is ______.

According to Deming, costs decline as quality increases.

Which movement began at the state level in the mid-1970s?

Describe the origin, goals, and assumptions of the American governmental reform of continuous improvement.Do you feel that this strategy could be effective for public managers? Why or why not?