Question 1

Where have the new methods and approaches to American governmental reform originated? What is your perception of the federal government looking to these sources? Why?

Accepted Answer

Answers will vary. Many American governmental reforms have sprung from the private sector and from state and local governments. First,the most innovative administrative thinking has occurred in the private sector. Public managers anxious to save money and improve service delivery have often looked to corporate strategies and tactics. Second,American governmental reforms have tended to bubble up from the experiments of state and local governments,rather than moving from the federal government down.

Question 2

The fundamental building block of reengineering is ______.

Accepted Answer

A)  total quality management 
B)  shrinking government 
C)  process 
D)  interpersonal relationships 
A)  total quality management 
B)  shrinking government 
C)  process 
D)  interpersonal relationships C

Question 3

According to the author, reengineering approaches employ both ______ and ______ tactics.

Accepted Answer

A)  procedural; analytical 
B)  incremental; procedural 
C)  thoughtless; ineffective 
D)  procedural; cheap 
A)  procedural; analytical 
B)  incremental; procedural 
C)  thoughtless; ineffective 
D)  procedural; cheap A

Question 4

How does reengineering work?

Accepted Answer

Answers will vary. Reengineeri

Question 5

The transparent performance strategy of government reform was championed by which presidential administration?

Accepted Answer

A)  Ronald Reagan 
B)  George W. Bush 
C)  Barack Obama 
D)  Bill Clinton 
A)  Ronald Reagan 
B)  George W. Bush 
C)  Barack Obama 
D)  Bill Clinton

Question 6

Briefly describe the downsizing movement.

Accepted Answer

Answers will vary. The downsiz

Question 7

Countries all around the world are mobilizing toward administrative reform and three such countries mentioned by the chapter are ______.

Accepted Answer

A)  Canada, New Zealand, and Japan 
B)  Italy, Brazil, and Austria 
C)  Sweden, China, and Colombia 
D)  Denmark, Chile, and Malaysia 
A)  Canada, New Zealand, and Japan 
B)  Italy, Brazil, and Austria 
C)  Sweden, China, and Colombia 
D)  Denmark, Chile, and Malaysia

Question 8

What is the most important component of reengineering?

Accepted Answer

A)  process 
B)  plans 
C)  budgets 
D)  policy 
A)  process 
B)  plans 
C)  budgets 
D)  policy

Question 9

Continuous improvement is focused on ______.

Accepted Answer

A)  process 
B)  information 
C)  blunt targets 
D)  responsiveness 
A)  process 
B)  information 
C)  blunt targets 
D)  responsiveness

Question 10

How do motivation reform strategies affect the relationship between management and subordinates?

Accepted Answer

Answers will vary. Motivation

Question 11

The downsizing movement is described by the text as the pursuit of certain symbols and certain assumptions about government.Discuss the origins, goals, and assumptions of downsizing paying particular attention to whether it is effective or not.

Accepted Answer

Answers will vary. Downsizing purports t

Question 12

According to the text, federal reform efforts have borrowed strategies and ideas from all of the following EXCEPT ______.

Accepted Answer

A)  private companies 
B)  state governments 
C)  local governments 
D)  nonprofit organizations 
A)  private companies 
B)  state governments 
C)  local governments 
D)  nonprofit organizations

Question 13

The Private Sector Survey on Cost Control is a form of downsizing reform.

Accepted Answer

A) True 
 B)False

Question 14

Delegation of authority on the basis of expertise and democratic accountability through hierarchical control are the principles found in ______.

Accepted Answer

A)  traditional public administration 
B)  continuous improvement 
C)  reengineering 
D)  downsizing 
A)  traditional public administration 
B)  continuous improvement 
C)  reengineering 
D)  downsizing

Question 15

The central ideas of public administration reform tend to come from the private sector.

Accepted Answer

A) True 
 B)False

Question 16

How can reengineering be problematic? From your perspective, should this deter its use?

Accepted Answer

Answers will vary. Because of its ambiti

Question 17

Which movement drove Gore's reinventing government efforts more than any other effort?

Accepted Answer

A)  reengineering 
B)  downsizing 
C)  continuous improvement 
D)  e-government 
A)  reengineering 
B)  downsizing 
C)  continuous improvement 
D)  e-government

Question 18

The effects of downsizing on the quality and efficiency of government administration are very clear.

Accepted Answer

A) True 
 B)False

Question 19

Reinventing government was a term taken from the best-selling book by ______.

Accepted Answer

A)  Osborne and Gaebler 
B)  Kettl and Fesler 
C)  Gore and Frederickson 
D)  Hammer and Champy 
A)  Osborne and Gaebler 
B)  Kettl and Fesler 
C)  Gore and Frederickson 
D)  Hammer and Champy

Question 20

Process, product, organization, leadership, and commitment are the tenets of ______.

Accepted Answer

A)  reengineering 
B)  total quality management 
C)  downsizing 
D)  e-government 
A)  reengineering 
B)  total quality management 
C)  downsizing 
D)  e-government

Where have the new methods and approaches to American governmental reform originated? What is your perception of the federal government looking to these sources? Why?

The fundamental building block of reengineering is ______.

According to the author, reengineering approaches employ both and tactics.

How does reengineering work?

The transparent performance strategy of government reform was championed by which presidential administration?

Briefly describe the downsizing movement.

Countries all around the world are mobilizing toward administrative reform and three such countries mentioned by the chapter are ______.

What is the most important component of reengineering?

Continuous improvement is focused on ______.

How do motivation reform strategies affect the relationship between management and subordinates?

The downsizing movement is described by the text as the pursuit of certain symbols and certain assumptions about government.Discuss the origins, goals, and assumptions of downsizing paying particular attention to whether it is effective or not.

According to the text, federal reform efforts have borrowed strategies and ideas from all of the following EXCEPT ______.

The Private Sector Survey on Cost Control is a form of downsizing reform.

Delegation of authority on the basis of expertise and democratic accountability through hierarchical control are the principles found in ______.

The central ideas of public administration reform tend to come from the private sector.

How can reengineering be problematic? From your perspective, should this deter its use?

Which movement drove Gore's reinventing government efforts more than any other effort?

The effects of downsizing on the quality and efficiency of government administration are very clear.

Reinventing government was a term taken from the best-selling book by ______.

Process, product, organization, leadership, and commitment are the tenets of ______.

Accountability

What Government Does And How It Does It

What Is Public Administration?

Organizational Theory

The Executive Branch

Organization Problems

The Civil Service

Human Capital

Decision Making: Rationality and Risk

Budgeting

Implementation and Performance

Regulation and the Courts

Accountability and Politics

Filters

Exam 7: Administrative Reform

Where have the new methods and approaches to American governmental reform originated? What is your perception of the federal government looking to these sources? Why?

The fundamental building block of reengineering is ______.

According to the author, reengineering approaches employ both ______ and ______ tactics.

How does reengineering work?

The transparent performance strategy of government reform was championed by which presidential administration?

Briefly describe the downsizing movement.

Countries all around the world are mobilizing toward administrative reform and three such countries mentioned by the chapter are ______.

What is the most important component of reengineering?

Continuous improvement is focused on ______.

How do motivation reform strategies affect the relationship between management and subordinates?

The downsizing movement is described by the text as the pursuit of certain symbols and certain assumptions about government.Discuss the origins, goals, and assumptions of downsizing paying particular attention to whether it is effective or not.

According to the text, federal reform efforts have borrowed strategies and ideas from all of the following EXCEPT ______.

The Private Sector Survey on Cost Control is a form of downsizing reform.

Delegation of authority on the basis of expertise and democratic accountability through hierarchical control are the principles found in ______.

The central ideas of public administration reform tend to come from the private sector.

How can reengineering be problematic? From your perspective, should this deter its use?

Which movement drove Gore's reinventing government efforts more than any other effort?

The effects of downsizing on the quality and efficiency of government administration are very clear.

Reinventing government was a term taken from the best-selling book by ______.

Process, product, organization, leadership, and commitment are the tenets of ______.

Accountability

What Government Does And How It Does It

What Is Public Administration?

Organizational Theory

The Executive Branch

Organization Problems

The Civil Service

Human Capital

Decision Making: Rationality and Risk

Budgeting

Implementation and Performance

Regulation and the Courts

Accountability and Politics

Filters

According to the author, reengineering approaches employ both and tactics.