Exam 20: Introducing New Marketing Offerings

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Allen-Bradley Corporation, a maker of industrial controls, used a cross-functional team to develop a new electrical control device in just two years. Discuss the benefit s of using cross-functional new-product venture teams.

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When commercializing a new product, market-entry timing is critical. Your firm has the distinction of being the first to market with your new product. As the "first entry" in the market, your company can enjoy

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The second characteristic that affects the adoption of a product is compatibility, which is defined as the degree to which the innovation matches the values and experiences of the individuals.

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A team formed at Intercom, Inc. to generate ideas for new products, conducts frequent meetings and engages in activities such as mind mapping and brainstorming. Most of the meetings are conducted at informal locations away from office. These workplaces are called ________.

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A ________ is an elaborated version of the idea expressed in consumer terms.

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The job of translating target customer requirements into a working prototype is helped by a set of methods known as quality function deployment, which takes the desired customer attributes and turns them into a list of engineering attributes.

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One-on-one interviews and ________ discussions can explore product needs and reactions.

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The methodology of quality function deployment takes the list of desired ________ generated by market research and turns them into a list of ________ that the engineers can use.

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In estimating sales, the manager's first task is to estimate first-time purchases of the new product in each period. To estimate replacement sales, management has to research the product's that is, the number of units that fail in year one, two, three, and so on. The low end of the distribution indicates when the first replacement sales will take place.

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It has been observed that most new products have shorter product life cycles. What is the reason for this?

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The term "personal influence" is the effect one person has on another's attitude or purchase probability.

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Your company has sent out 100 000 packages of your new product to customers for their evaluation and opinions. In marketing terms, this process is called

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Most new-product activity is devoted to ________ existing products.

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The purpose of screening is to choose good ideas as early as possible.

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In a "sales-wave" research, consumers who initially try the product at no cost are reoffered the product, or a competitor's product, at slightly reduced prices.

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Critical path scheduling calls for developing a master chart showing the nonsequential activities that must take place to launch the new product.

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Companies use financial measures to evaluate the merit of a new-product proposal. The simplest to use is called ________, in which management estimates how many units of the product the company would have to sell to break even with the given price and cost structure.

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Explain the difference between a product-positioning map and a brand-positioning map.

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Differences in individual readiness to try new products; the effect of personal influence; differing rates of adoption; and differences in organizations' readiness to try new products are part of the adoption process.

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The new-product development process starts with the search for

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