Exam 13: Conflict, Power, and Politics

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Describe when political activity is used.

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For lower level employees, network centrality:

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Describe the steps of a win-win strategy and a win-lose strategy.

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____ is a mechanism for arriving at consensus when uncertainty is high and there is disagreement over goals or problem priorities.

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Why will the rational choice model not always work? Under what circumstances will it work?

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In most organizations, are decisions more likely to be made using the rational or political model of organization? Explain and defend your position.

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Explain the five sources of personal power and provide an example of each.

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Limited resources refer to the dependence of one unit on another for materials, resources, or information.

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Negotiation occurs when parties in conflict directly engage one another and try to work out their differences.

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Resources symbolize power and influence within an organization.

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John is a manager at XYZ Inc. His subordinates respect him, and several have made comments such as, "I want to be as good a manager as he is one day." He is highly respected and admired. John holds _____ power.

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Intergroup conflict requires three ingredients: group identification, observable group differences, and commitment.

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Strategic contingencies refer to:

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Empowerment is power sharing, the delegation of power or authority to subordinates in an organization.

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What is empowerment? Describe the three elements that enable empowered employees to act more freely to accomplish their jobs.

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Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.

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Network centrality means that managers have access to information and people that are critical to the company's success, and thereby increase their power base.

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Differentiation refers to the dependence of one unit on another for materials, resources, or information.

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A certain amount of conflict is good for an organization.

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Which of the following is a political tactic for increasing power?

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