Question 1

In distinguishing between power and authority, we learned that power is:

Accepted Answer

A)  vested in people. 
B)  possibly exercised upward, downward, and horizontally. 
C)  flowing down the vertical hierarchy. 
D)  more narrow in scope than authority. 
A)  vested in people. 
B)  possibly exercised upward, downward, and horizontally. 
C)  flowing down the vertical hierarchy. 
D)  more narrow in scope than authority.

Question 2

From reading the chapter on power and politics, what political tactics for increasing power did you glean that you would be willing to use?

Accepted Answer

After reading the chapter on power and p

Question 3

Which type of power does a manager enjoy because of his right to promote subordinates?

Accepted Answer

A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Referent 
A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Referent

Question 4

One measure of ____ is the extent to which the work of the department affects the final output of the organization.

Accepted Answer

A)  dependency 
B)  financial resources 
C)  nonsubstitutability 
D)  centrality 
A)  dependency 
B)  financial resources 
C)  nonsubstitutability 
D)  centrality

Question 5

Confrontation as a method of reducing conflict is likely to be more effective when:

Accepted Answer

A)  all other forms of collaboration have failed. 
B)  no mutually acceptable outcomes can be envisioned. 
C)  the conflict is viewed as a win-win situation and the groups avoid threats. 
D)  All of these. 
A)  all other forms of collaboration have failed. 
B)  no mutually acceptable outcomes can be envisioned. 
C)  the conflict is viewed as a win-win situation and the groups avoid threats. 
D)  All of these.

Question 6

The ability to identify oneself as a part of one group and to observe differences in comparison with other groups is necessary for conflict.

Accepted Answer

A) True 
 B)False

Question 7

Relative to power, the concept of formal authority is:

Accepted Answer

A)  more narrow in scope. 
B)  the "umbrella term" that includes all power. 
C)  the same. 
D)  more dependent on personality. 
A)  more narrow in scope. 
B)  the "umbrella term" that includes all power. 
C)  the same. 
D)  more dependent on personality.

Question 8

A win-win strategy means that both departments adopt a positive attitude and strive to resolve the conflict in a way that will benefit each other.

Accepted Answer

A) True 
 B)False

Question 9

____ is difficult to measure because power differences are not defined on the organization chart.

Accepted Answer

A)  Strategic contingencies 
B)  Horizontal power 
C)  Dependency 
D)  Decision premise 
A)  Strategic contingencies 
B)  Horizontal power 
C)  Dependency 
D)  Decision premise

Question 10

Which of the following is not a tactic for enhancing collaboation?

Accepted Answer

A)  Schedule intergroup consultation 
B)  Create integration devices 
C)  Avoid confrontation 
D)  Practice member rotation 
A)  Schedule intergroup consultation 
B)  Create integration devices 
C)  Avoid confrontation 
D)  Practice member rotation

Question 11

When goals are in alignment, there is little differentiation, departments are characterized by pooled interdependence, and resources seem abundant. Managers can use ____ of organization.

Accepted Answer

A)  a political model 
B)  referent power 
C)  authority 
D)  a rational model 
A)  a political model 
B)  referent power 
C)  authority 
D)  a rational model

Question 12

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Accepted Answer

There are several reasons why some emplo

Question 13

Assume that you are called to mediate a conflict between the players and the management of Major League Baseball. The players wanted different salary caps and were turned down. Now they are about to go out on strike and neither side is talking to the other. What might you do to try to resolve this conflict so that baseball will not reach the same fate it did on September 15, 1995 when the 1994 major-league season and the World Series were called off for the first time in 89 years?

Accepted Answer

As a mediator in this conflict between t

Question 14

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Accepted Answer

A) True 
 B)False

Question 15

Applying what you know about sources of conflict, you could conclude that as task interdependence moves from pooled to reciprocal interdependence:

Accepted Answer

A)  conflict would decrease and competition would increase. 
B)  the potential for cooperation increases. 
C)  the potential for conflict increases. 
D)  greater goal incompatibility arises. 
A)  conflict would decrease and competition would increase. 
B)  the potential for cooperation increases. 
C)  the potential for conflict increases. 
D)  greater goal incompatibility arises.

Question 16

Horizontal conflict may occur when employees clash with bosses about new work methods, reward systems, or job assignments.

Accepted Answer

A) True 
 B)False

Question 17

One of the three primary domains of political activity is structural change.

Accepted Answer

A) True 
 B)False

Question 18

People have authority in an organization because of:

Accepted Answer

A)  the positions they hold. 
B)  skill and knowledge they possess. 
C)  personal characteristics. 
D)  resources they control. 
A)  the positions they hold. 
B)  skill and knowledge they possess. 
C)  personal characteristics. 
D)  resources they control.

Question 19

Place labor-management teams on a continuum ranging from cooperative to competitive; defend your position. Then place labor-management teams on a continuum ranging from win-win strategy to win-lose strategy; defend your position.

Accepted Answer

When placing labor-management teams on a

Question 20

Generally, as interdependence increases, the potential for conflict:

Accepted Answer

A)  increases. 
B)  decreases. 
C)  stays the same. 
D)  is kept at a minimum. 
A)  increases. 
B)  decreases. 
C)  stays the same. 
D)  is kept at a minimum.

In distinguishing between power and authority, we learned that power is:

From reading the chapter on power and politics, what political tactics for increasing power did you glean that you would be willing to use?

Which type of power does a manager enjoy because of his right to promote subordinates?

One measure of ____ is the extent to which the work of the department affects the final output of the organization.

Confrontation as a method of reducing conflict is likely to be more effective when:

The ability to identify oneself as a part of one group and to observe differences in comparison with other groups is necessary for conflict.

Relative to power, the concept of formal authority is:

A win-win strategy means that both departments adopt a positive attitude and strive to resolve the conflict in a way that will benefit each other.

____ is difficult to measure because power differences are not defined on the organization chart.

Which of the following is not a tactic for enhancing collaboation?

When goals are in alignment, there is little differentiation, departments are characterized by pooled interdependence, and resources seem abundant. Managers can use ____ of organization.

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Applying what you know about sources of conflict, you could conclude that as task interdependence moves from pooled to reciprocal interdependence:

Horizontal conflict may occur when employees clash with bosses about new work methods, reward systems, or job assignments.

One of the three primary domains of political activity is structural change.

People have authority in an organization because of:

Place labor-management teams on a continuum ranging from cooperative to competitive; defend your position. Then place labor-management teams on a continuum ranging from win-win strategy to win-lose strategy; defend your position.

Generally, as interdependence increases, the potential for conflict:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Filters

Exam 13: Conflict, Power, and Politics

In distinguishing between power and authority, we learned that power is:

From reading the chapter on power and politics, what political tactics for increasing power did you glean that you would be willing to use?

Which type of power does a manager enjoy because of his right to promote subordinates?

One measure of ____ is the extent to which the work of the department affects the final output of the organization.

Confrontation as a method of reducing conflict is likely to be more effective when:

The ability to identify oneself as a part of one group and to observe differences in comparison with other groups is necessary for conflict.

Relative to power, the concept of formal authority is:

A win-win strategy means that both departments adopt a positive attitude and strive to resolve the conflict in a way that will benefit each other.

____ is difficult to measure because power differences are not defined on the organization chart.

Which of the following is not a tactic for enhancing collaboation?

When goals are in alignment, there is little differentiation, departments are characterized by pooled interdependence, and resources seem abundant. Managers can use ____ of organization.

Why is it that some employees may obtain power that is disproportionate to the level of their formal position?

Intergroup conflict can occur horizontally across departments, vertically between different levels, and between divisions or business units within the organization.

Applying what you know about sources of conflict, you could conclude that as task interdependence moves from pooled to reciprocal interdependence:

Horizontal conflict may occur when employees clash with bosses about new work methods, reward systems, or job assignments.

One of the three primary domains of political activity is structural change.

People have authority in an organization because of:

Place labor-management teams on a continuum ranging from cooperative to competitive; defend your position. Then place labor-management teams on a continuum ranging from win-win strategy to win-lose strategy; defend your position.

Generally, as interdependence increases, the potential for conflict:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Filters