Question 1

____ are changes in an organization's production process that enable distinctive competence.

Accepted Answer

A)  Technology changes 
B)  Structural changes 
C)  Incremental changes 
D)  Environmental changes 
A)  Technology changes 
B)  Structural changes 
C)  Incremental changes 
D)  Environmental changes

Question 2

For most companies, stability, rather than change, is the norm today.

Accepted Answer

A) True 
 B)False

Question 3

Technical innovation is facilitated by a(n) ____ process and a(n) ____ structure, while administrative change best occurs as a result of a(n) ____ process and a(n) ____ structure.

Accepted Answer

A)  top-down; organic; bottom-up; mechanistic 
B)  bottom-up; organic; top-down;mechanistic 
C)  strategic; mechanistic; tactical; organic 
D)  ambidextrous; product; OD intervention; functional 
A)  top-down; organic; bottom-up; mechanistic 
B)  bottom-up; organic; top-down;mechanistic 
C)  strategic; mechanistic; tactical; organic 
D)  ambidextrous; product; OD intervention; functional

Question 4

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Accepted Answer

A)  Brainstorming 
B)  Skunkworks 
C)  Change 
D)  Creativity 
A)  Brainstorming 
B)  Skunkworks 
C)  Change 
D)  Creativity

Question 5

Idea champions can also be referred to as advocates, intrapreneurs, or change agents.

Accepted Answer

A) True 
 B)False

Question 6

Today it should be recognized that:

Accepted Answer

A)  stability is the environmental norm. 
B)  organizational change should occur incrementally. 
C)  "if it ain't broke, don't fix it" is a rule of management. 
D)  change is dramatic and constant. 
A)  stability is the environmental norm. 
B)  organizational change should occur incrementally. 
C)  "if it ain't broke, don't fix it" is a rule of management. 
D)  change is dramatic and constant.

Question 7

A(n) ____ provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Accepted Answer

A)  switching structure 
B)  idea incubator 
C)  idea champion 
D)  technical core 
A)  switching structure 
B)  idea incubator 
C)  idea champion 
D)  technical core

Question 8

Horizontal coordinations means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Accepted Answer

A) True 
 B)False

Question 9

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Accepted Answer

Successful change requires several key e

Question 10

Apple was named by BusinessWeek as the number one most innovative company in the world.

Accepted Answer

A) True 
 B)False

Question 11

Explain the horizontal coordination model as it relates to new product development.

Accepted Answer

The horizontal coordination model in new

Question 12

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Accepted Answer

The dual-core approach is a concept used

Question 13

Organizational innovation means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

A) True 
 B)False

Question 14

Explain the dual-core approach to organizational change.

Accepted Answer

The dual-core approach to organizational

Question 15

The recently elected (volunteer) president of a local charity came into office on a whirlwind of campaign promises to revitalize the organization. But after a month into his term, cooperation from the volunteer staff evaporated, and they seemed to turn on him, resisting every change he attempted to implement. They knew him well because he had been 1st VP for two years, but now they charged that every change proposed would result in poor press for the charity. What steps should the president take to overcome barriers to change?

Accepted Answer

The president of the local charity shoul

Question 16

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Accepted Answer

A) True 
 B)False

Question 17

List and describe the three of the five techniques that managers use to overcome resistance to change.

Accepted Answer

1. Communication: Managers can overcome

Question 18

Compare and contrast the dual core approach and the ambidextrous approach.

Accepted Answer

The dual core approach and the ambidextr

Question 19

Discuss what companies can do to achieve competitive advantage.

Accepted Answer

Competitive advantage is the ability of

Question 20

Which of the following is not a force for culture change?

Accepted Answer

A)  The learning organization 
B)  Diversity 
C)  Large group intervention 
D)  Reengineering and horizontal organizing 
A)  The learning organization 
B)  Diversity 
C)  Large group intervention 
D)  Reengineering and horizontal organizing

____ are changes in an organization's production process that enable distinctive competence.

For most companies, stability, rather than change, is the norm today.

Technical innovation is facilitated by a(n) process and a(n) structure, while administrative change best occurs as a result of a(n) process and a(n) structure.

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Idea champions can also be referred to as advocates, intrapreneurs, or change agents.

Today it should be recognized that:

A(n) ____ provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Horizontal coordinations means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Apple was named by BusinessWeek as the number one most innovative company in the world.

Explain the horizontal coordination model as it relates to new product development.

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Organizational innovation means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

Explain the dual-core approach to organizational change.

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

List and describe the three of the five techniques that managers use to overcome resistance to change.

Compare and contrast the dual core approach and the ambidextrous approach.

Discuss what companies can do to achieve competitive advantage.

Which of the following is not a force for culture change?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 11: Innovation and Change

____ are changes in an organization's production process that enable distinctive competence.

For most companies, stability, rather than change, is the norm today.

Technical innovation is facilitated by a(n) ____ process and a(n) ____ structure, while administrative change best occurs as a result of a(n) ____ process and a(n) ____ structure.

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Idea champions can also be referred to as advocates, intrapreneurs, or change agents.

Today it should be recognized that:

A(n) ____ provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Horizontal coordinations means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

List and discuss each of the elements for successful change. Diagram the sequence of the elements.

Apple was named by BusinessWeek as the number one most innovative company in the world.

Explain the horizontal coordination model as it relates to new product development.

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Organizational innovation means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

Explain the dual-core approach to organizational change.

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

List and describe the three of the five techniques that managers use to overcome resistance to change.

Compare and contrast the dual core approach and the ambidextrous approach.

Discuss what companies can do to achieve competitive advantage.

Which of the following is not a force for culture change?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters

Technical innovation is facilitated by a(n) process and a(n) structure, while administrative change best occurs as a result of a(n) process and a(n) structure.