Question 1

Organic organizations encourage a bottom-up innovation process.

Accepted Answer

A) True 
 B)False

Question 2

Culture change is particularly easy because people change their attitudes and beliefs easily.

Accepted Answer

A) True 
 B)False

Question 3

CDs all but wiped out the phonograph indusry, and now Apple's iPod and streaming music from companies such as Europe's Spotify are threatening the same fate for CDs. Netflix's approach to delivering movies through the mail and via streaming was a change for Blockbuster, which ultimately filed for bankruptcy. These are all examples of _____ change.

Accepted Answer

A)  disruptive 
B)  continuous 
C)  episodic 
D)  annual 
A)  disruptive 
B)  continuous 
C)  episodic 
D)  annual

Question 4

Which of the following types of change refers to changes in the values, attitudes, expectations, beliefs, abilities, and behavior of employees?

Accepted Answer

A)  Organizational change 
B)  Incremental change 
C)  Culture change 
D)  Structural change 
A)  Organizational change 
B)  Incremental change 
C)  Culture change 
D)  Structural change

Question 5

A switching structure is one that switches back and forth as needed between product and matrix in form.

Accepted Answer

A) True 
 B)False

Question 6

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

Accepted Answer

To lead employees through the three stag

Question 7

All of the following were concluded in the study called Project SAPPHO except:

Accepted Answer

A)  successful innovating companies made more effective use of outside technology and outside advice, even though they did more work in-house. 
B)  successful innovating companies had a much better understanding of customer needs and paid much more attention to marketing. 
C)  employees had little say in the way production processes were developed and in decision making. 
D)  top management support in the successful innovating companies was from people who were more senior and had greater authority. 
A)  successful innovating companies made more effective use of outside technology and outside advice, even though they did more work in-house. 
B)  successful innovating companies had a much better understanding of customer needs and paid much more attention to marketing. 
C)  employees had little say in the way production processes were developed and in decision making. 
D)  top management support in the successful innovating companies was from people who were more senior and had greater authority.

Question 8

Which of the following is not an environmental demand for change as described by the text?

Accepted Answer

A)  Continuous 
B)  Episodic 
C)  Periodic 
D)  Disruptive 
A)  Continuous 
B)  Episodic 
C)  Periodic 
D)  Disruptive

Question 9

____ occurs when decision makers choose to go ahead with a proposed idea.

Accepted Answer

A)  Need 
B)  Adoption 
C)  Implementation 
D)  Resource. 
A)  Need 
B)  Adoption 
C)  Implementation 
D)  Resource.

Question 10

At one point in the research of new product development, a question to be answered was, "Why are some products more successful than others?" What answers have been found to this question?

Accepted Answer

There are several factors that have been

Question 11

A new venture fund provides financial resources for employees to develop new ideas, products, or businesses.

Accepted Answer

A) True 
 B)False

Question 12

In the horizontal coordination model, the ____ component means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Accepted Answer

A)  specialization 
B)  boundary spanning 
C)  horizontal coordination 
D)  coordination 
A)  specialization 
B)  boundary spanning 
C)  horizontal coordination 
D)  coordination

Question 13

Idea champions provide the time and energy to make things happen and fight to overcome natural resistance to change and convince others of the merit of a new idea.

Accepted Answer

A) True 
 B)False

Question 14

Clothing retailer Zara gets new styles into stores twice a week. Russell Stover got a line of low-carb candies, called Net Carb, on store shelves within three months after perfecting the recipe, rather than the typical twelve months. These are examples of _____ competition.

Accepted Answer

A)  convenience-based 
B)  cost-based 
C)  location-based 
D)  time-based 
A)  convenience-based 
B)  cost-based 
C)  location-based 
D)  time-based

Question 15

O.D. uses knowledge and techniques from the behavioral sciences.

Accepted Answer

A) True 
 B)False

Question 16

In a survey conducted by IBM and Industry Week magazine, _____ percent of respondents identified collaborating with customers and suppliers as having the most significant impact on product development time-to-market.

Accepted Answer

A)  20 
B)  40 
C)  60 
D)  80 
A)  20 
B)  40 
C)  60 
D)  80

Question 17

____ means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

A)  Open innovation 
B)  Organizational innovation 
C)  Large group intervention 
D)  Technology tracking 
A)  Open innovation 
B)  Organizational innovation 
C)  Large group intervention 
D)  Technology tracking

Question 18

____ occurs when organization members actually use a new idea, technique, or behavior.

Accepted Answer

A)  Implementation 
B)  Evaluation 
C)  Formulation 
D)  Coordination 
A)  Implementation 
B)  Evaluation 
C)  Formulation 
D)  Coordination

Question 19

Product and service changes pertain to the administrative domain in an organization.

Accepted Answer

A) True 
 B)False

Question 20

The type of change which will have direct impact on the administrative domain in an organization is called ____ change.

Accepted Answer

A)  technology 
B)  product and service 
C)  strategy and structure 
D)  people. 
A)  technology 
B)  product and service 
C)  strategy and structure 
D)  people.

Organic organizations encourage a bottom-up innovation process.

Culture change is particularly easy because people change their attitudes and beliefs easily.

Which of the following types of change refers to changes in the values, attitudes, expectations, beliefs, abilities, and behavior of employees?

A switching structure is one that switches back and forth as needed between product and matrix in form.

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

All of the following were concluded in the study called Project SAPPHO except:

Which of the following is not an environmental demand for change as described by the text?

____ occurs when decision makers choose to go ahead with a proposed idea.

At one point in the research of new product development, a question to be answered was, "Why are some products more successful than others?" What answers have been found to this question?

A new venture fund provides financial resources for employees to develop new ideas, products, or businesses.

In the horizontal coordination model, the ____ component means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Idea champions provide the time and energy to make things happen and fight to overcome natural resistance to change and convince others of the merit of a new idea.

Clothing retailer Zara gets new styles into stores twice a week. Russell Stover got a line of low-carb candies, called Net Carb, on store shelves within three months after perfecting the recipe, rather than the typical twelve months. These are examples of _____ competition.

O.D. uses knowledge and techniques from the behavioral sciences.

In a survey conducted by IBM and Industry Week magazine, _____ percent of respondents identified collaborating with customers and suppliers as having the most significant impact on product development time-to-market.

____ means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

____ occurs when organization members actually use a new idea, technique, or behavior.

Product and service changes pertain to the administrative domain in an organization.

The type of change which will have direct impact on the administrative domain in an organization is called ____ change.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 11: Innovation and Change

Organic organizations encourage a bottom-up innovation process.

Culture change is particularly easy because people change their attitudes and beliefs easily.

Which of the following types of change refers to changes in the values, attitudes, expectations, beliefs, abilities, and behavior of employees?

A switching structure is one that switches back and forth as needed between product and matrix in form.

If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.

All of the following were concluded in the study called Project SAPPHO except:

Which of the following is not an environmental demand for change as described by the text?

____ occurs when decision makers choose to go ahead with a proposed idea.

At one point in the research of new product development, a question to be answered was, "Why are some products more successful than others?" What answers have been found to this question?

A new venture fund provides financial resources for employees to develop new ideas, products, or businesses.

In the horizontal coordination model, the ____ component means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Idea champions provide the time and energy to make things happen and fight to overcome natural resistance to change and convince others of the merit of a new idea.

Clothing retailer Zara gets new styles into stores twice a week. Russell Stover got a line of low-carb candies, called Net Carb, on store shelves within three months after perfecting the recipe, rather than the typical twelve months. These are examples of _____ competition.

O.D. uses knowledge and techniques from the behavioral sciences.

In a survey conducted by IBM and Industry Week magazine, _____ percent of respondents identified collaborating with customers and suppliers as having the most significant impact on product development time-to-market.

____ means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

____ occurs when organization members actually use a new idea, technique, or behavior.

Product and service changes pertain to the administrative domain in an organization.

The type of change which will have direct impact on the administrative domain in an organization is called ____ change.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters