Question 1

The impact of advanced technologies on job design has been:

Accepted Answer

A)  job simplification. 
B)  no change. 
C)  job enrichment. 
D)  lowered wages. 
A)  job simplification. 
B)  no change. 
C)  job enrichment. 
D)  lowered wages.

Question 2

Perrow was most concerned with two aspects of technology: variety and interdependence.

Accepted Answer

A) True 
 B)False

Question 3

The technology employed by an oil explorer of using an "internal divining rod" to decide where to begin drilling operations would be called a(n) ____ technology.

Accepted Answer

A)  routine 
B)  craft 
C)  engineering 
D)  high analyzability 
A)  routine 
B)  craft 
C)  engineering 
D)  high analyzability

Question 4

Chemical plants, oil refineries, liquor producers, pharmaceuticals, and nuclear power plants are examples of _____ production.

Accepted Answer

A)  unit 
B)  mass 
C)  large-batch 
D)  continuous-process 
A)  unit 
B)  mass 
C)  large-batch 
D)  continuous-process

Question 5

Since decision making, communication, and coordination problems are greatest for reciprocal interdependence, reciprocal interdependence should receive last priority in organization structure.

Accepted Answer

A) True 
 B)False

Question 6

Suppose that DiamlerChrysler is considering changing its production operations from an assembly line in which each employee adds one piece as a car chassis goes by to an operation in which several employees work as a team to build the total car, with the team deciding who does what tasks. If DiamlerChrysler implements the change, the interrelationships would change from:

Accepted Answer

A)  pooled interdependence on the line to reciprocal interdependence between the teams. 
B)  reciprocal interdependence on the line to sequential interdependence between the teams. 
C)  sequential interdependence on the line to pooled interdependence between the teams. 
D)  routine tasks to mediating technology. 
A)  pooled interdependence on the line to reciprocal interdependence between the teams. 
B)  reciprocal interdependence on the line to sequential interdependence between the teams. 
C)  sequential interdependence on the line to pooled interdependence between the teams. 
D)  routine tasks to mediating technology.

Question 7

Mass customization refers to the separation of one product from the mass production line so that it can be adapted to the needs of a particular market.

Accepted Answer

A) True 
 B)False

Question 8

Service organizations can achieve their greatest economies through:

Accepted Answer

A)  centralization of services. 
B)  geographic concentration. 
C)  disaggregation into small units located close to customers. 
D)  centralized decision making. 
A)  centralization of services. 
B)  geographic concentration. 
C)  disaggregation into small units located close to customers. 
D)  centralized decision making.

Question 9

Discuss each of the categories of Perrow's framework. Give examples of each.

Accepted Answer

The answer of Discuss each of the categories of Perrow's...

Question 10

Routine technologies are characterized by little task variety and the use of objective, computational procedures, whereas engineering technologies tend to be complex because there is substantial variety in the tasks performed.

Accepted Answer

A) True 
 B)False

Question 11

____ means providing exactly the service each customer wants and needs.

Accepted Answer

A)  Service complexity 
B)  Customized output 
C)  Mass customization 
D)  CAM 
A)  Service complexity 
B)  Customized output 
C)  Mass customization 
D)  CAM

Question 12

More advanced technology tends to cause job enrichment.

Accepted Answer

A) True 
 B)False

Question 13

Perrow is most concerned with which of the following?

Accepted Answer

A)  Two aspects of technology: variety and analyzability. 
B)  Two types of structures that seem to determine which technology is best. 
C)  Two aspects of environment that call for a particular structure. 
D)  Two types of structure that seem to determine which environment should be enacted. 
A)  Two aspects of technology: variety and analyzability. 
B)  Two types of structures that seem to determine which technology is best. 
C)  Two aspects of environment that call for a particular structure. 
D)  Two types of structure that seem to determine which environment should be enacted.

Question 14

What is product life-cycle management (PLM)? List the three primary advantages the PLM software provides.

Accepted Answer

Product Life-Cycle Management (PLM) is a

Question 15

A retail store such as Macy's would be an example of a ____ organization.

Accepted Answer

A)  service 
B)  product and service 
C)  product 
D)  consuming 
A)  service 
B)  product and service 
C)  product 
D)  consuming

Question 16

Advanced technology does not always have a positive effect on employees, but research findings in general are encouraging, suggesting that jobs for workers are enriched rather than simplified, engaging their higher mental capacities, offering opportunities for learning and growth, and providing greater job satisfaction.

Accepted Answer

A) True 
 B)False

Question 17

Using Perrow's framework, in which category would you most likely find the strategic planning department of Dow Chemical Co.?

Accepted Answer

A)  Craft 
B)  Nonroutine 
C)  Engineering 
D)  Routine 
A)  Craft 
B)  Nonroutine 
C)  Engineering 
D)  Routine

Question 18

Computer-integrated manufacturing is the result of several subcomponents. Three of these are

Accepted Answer

A)  CAD, CAM, and integration information network. 
B)  people, hardware, and software. 
C)  information, computers, and procedures. 
D)  CIM, ADC, and software. 
A)  CAD, CAM, and integration information network. 
B)  people, hardware, and software. 
C)  information, computers, and procedures. 
D)  CIM, ADC, and software.

Question 19

List the differences between manufacturing and service technologies. Provide three examples of service technologies, product and service technologies, and product technologies.

Accepted Answer

Manufacturing and service technologies d

Question 20

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale that measured:

Accepted Answer

A)  the number of employees in the span of control. 
B)  the interdependence of tasks. 
C)  the technical complexity of the manufacturing process. 
D)  the variety and analyzability of tasks within each department. 
A)  the number of employees in the span of control. 
B)  the interdependence of tasks. 
C)  the technical complexity of the manufacturing process. 
D)  the variety and analyzability of tasks within each department.

The impact of advanced technologies on job design has been:

Perrow was most concerned with two aspects of technology: variety and interdependence.

The technology employed by an oil explorer of using an "internal divining rod" to decide where to begin drilling operations would be called a(n) ____ technology.

Chemical plants, oil refineries, liquor producers, pharmaceuticals, and nuclear power plants are examples of _____ production.

Since decision making, communication, and coordination problems are greatest for reciprocal interdependence, reciprocal interdependence should receive last priority in organization structure.

Mass customization refers to the separation of one product from the mass production line so that it can be adapted to the needs of a particular market.

Service organizations can achieve their greatest economies through:

Discuss each of the categories of Perrow's framework. Give examples of each.

Routine technologies are characterized by little task variety and the use of objective, computational procedures, whereas engineering technologies tend to be complex because there is substantial variety in the tasks performed.

____ means providing exactly the service each customer wants and needs.

More advanced technology tends to cause job enrichment.

Perrow is most concerned with which of the following?

What is product life-cycle management (PLM)? List the three primary advantages the PLM software provides.

A retail store such as Macy's would be an example of a ____ organization.

Using Perrow's framework, in which category would you most likely find the strategic planning department of Dow Chemical Co.?

Computer-integrated manufacturing is the result of several subcomponents. Three of these are

List the differences between manufacturing and service technologies. Provide three examples of service technologies, product and service technologies, and product technologies.

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale that measured:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 7: Manufacturing and Service Technologies

The impact of advanced technologies on job design has been:

Perrow was most concerned with two aspects of technology: variety and interdependence.

The technology employed by an oil explorer of using an "internal divining rod" to decide where to begin drilling operations would be called a(n) ____ technology.

Chemical plants, oil refineries, liquor producers, pharmaceuticals, and nuclear power plants are examples of _____ production.

Since decision making, communication, and coordination problems are greatest for reciprocal interdependence, reciprocal interdependence should receive last priority in organization structure.

Mass customization refers to the separation of one product from the mass production line so that it can be adapted to the needs of a particular market.

Service organizations can achieve their greatest economies through:

Discuss each of the categories of Perrow's framework. Give examples of each.

Routine technologies are characterized by little task variety and the use of objective, computational procedures, whereas engineering technologies tend to be complex because there is substantial variety in the tasks performed.

____ means providing exactly the service each customer wants and needs.

More advanced technology tends to cause job enrichment.

Perrow is most concerned with which of the following?

What is product life-cycle management (PLM)? List the three primary advantages the PLM software provides.

A retail store such as Macy's would be an example of a ____ organization.

Using Perrow's framework, in which category would you most likely find the strategic planning department of Dow Chemical Co.?

Computer-integrated manufacturing is the result of several subcomponents. Three of these are

List the differences between manufacturing and service technologies. Provide three examples of service technologies, product and service technologies, and product technologies.

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale that measured:

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters