Exam 7: Manufacturing and Service Technologies

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Baseball would be a close analogy for:

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Explain the difference between core technology and non-core technology.

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The heart of ____ is not machines, but employee involvement.

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____ is the highest level of interdependence and exists when the output of operation A is the input to operation B, and the output of operation B is the input back again to operation A.

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Compared with traditional mass production technologies, FMS has a narrow span of control, few hierarchical levels, adaptive tasks, low specialization, and decentralization, and the overall environment is characterized as organic and self-regulative.

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Which of the following means that the job provides greater responsibility, recognition, and opportunities for growth and development?

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Compare and contrast the configuration and structural characteristics of service organizations versus product organizations.

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Do you agree with a top executive who claimed that top-level management is a craft technology? Based on your answer, what about top-level management can be taught in the classroom?

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_____ production is a manufacturing process characterized by long production runs of standardized parts. Output often goes into inventory from which orders are filled because customers do not have special needs.

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Which of the following links together manufacturing components that previously stood alone?

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Which one of the following basic technology groups relies heavily on the human operator and is not highly mechanized?

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____ production represents mechanization and standardization one step beyond those in an assembly line.

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In the _____ component of the digital factory, computers are used to assist in the drafting, design, and engineering of new parts.

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The purpose of the sociotechnical systems approach is to:

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Characteristics of service technology include all of the following except:

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A building contractor is constructing 35 "track homes" on small adjoining parcels. The crew knows that the many subcontractors must complete their work in a proper order. What is your recommendation regarding the level of coordination required?

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Intensive technologies "refers to the combination in one organization of successive stages of production; each stage of production uses as its inputs the production of the preceding stage and produces inputs for the following stage."

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A mediating technology provides products or services that mediate or link clients from the external environment and, in doing so, allows each department to work independently.

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If several of a bank's departments are considered to be sequentially interdependent, how should their interrelationship be managed?

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Research suggests that FMS can become a competitive burden, rather than a competitive advantage, unless organizational structures and management processes are redesigned to take advantage of the new technology.

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