Question 1

An organization's culture is usually contained in the written policy manual.

Accepted Answer

A) True 
 B)False

Question 2

The cliche that the world is getting smaller is dramatically true for today's organizations.

Accepted Answer

A) True 
 B)False

Question 3

The definition of "organization" is:

Accepted Answer

A)  a goal-directed entity that has members who set goals and achieve them through strategic planning. 
B)  an entity with identifiable permanent boundaries. 
C)  a social entity that is goal-directed, has a deliberately-structured activity system, and is linked to the external environment. 
D)  a business that performs work activities and contributes to its society by employing people. 
A)  a goal-directed entity that has members who set goals and achieve them through strategic planning. 
B)  an entity with identifiable permanent boundaries. 
C)  a social entity that is goal-directed, has a deliberately-structured activity system, and is linked to the external environment. 
D)  a business that performs work activities and contributes to its society by employing people.

Question 4

Scientific management focused on the total organization and grew from the insights of practitioners.

Accepted Answer

A) True 
 B)False

Question 5

Describe three different stakeholder groups and what they expect.

Accepted Answer

1. Customers: Customers expect high-qual

Question 6

A(n) _____ design means that the organization is characterized by machine-like standard rules, procedures, and a clear hierarchy of authority.

Accepted Answer

A)  contingency 
B)  chaos 
C)  organic 
D)  mechanistic 
A)  contingency 
B)  chaos 
C)  organic 
D)  mechanistic

Question 7

Which of the following integrates diverse organizational activities by looking at various organizational stakeholders and what they want from the organization?

Accepted Answer

A)  Effectiveness 
B)  Organizational culture 
C)  Efficiency 
D)  Stakeholder approach 
A)  Effectiveness 
B)  Organizational culture 
C)  Efficiency 
D)  Stakeholder approach

Question 8

The degree to which organizational tasks are subdivided into separate jobs is referred to as

Accepted Answer

A)  formalization. 
B)  specialization. 
C)  professionalism. 
D)  centralization. 
A)  formalization. 
B)  specialization. 
C)  professionalism. 
D)  centralization.

Question 9

Lisa is a citizen of a town called Flagship. Management at Best Buy is contemplating opening a store in Flagship. Lisa can be considered a Best Buy stakeholder.

Accepted Answer

A) True 
 B)False

Question 10

Discuss the difference between a mechanistic and an organic organization design.

Accepted Answer

Mechanistic and organic organization des

Question 11

_____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.

Accepted Answer

A)  Decentralization 
B)  Recycling 
C)  Scientific management 
D)  Sustainability 
A)  Decentralization 
B)  Recycling 
C)  Scientific management 
D)  Sustainability

Question 12

Outsourcing firms in low-wage countries can often do work for ____ less than companies based in the United States.

Accepted Answer

A)  50 to 60 percent 
B)  20 to 30 percent 
C)  40 to 45 percent 
D)  15 to 25 percent. 
A)  50 to 60 percent 
B)  20 to 30 percent 
C)  40 to 45 percent 
D)  15 to 25 percent.

Question 13

Scientific management was:

Accepted Answer

A)  pioneered by Henri Fayol. 
B)  an outgrowth of the Hawthorne studies which found that people performed best in an environment of clearly specified, narrow job task. 
C)  focused on effectiveness rather than efficiency. 
D)  successful at increasing output, in part through the use of incentive systems. 
A)  pioneered by Henri Fayol. 
B)  an outgrowth of the Hawthorne studies which found that people performed best in an environment of clearly specified, narrow job task. 
C)  focused on effectiveness rather than efficiency. 
D)  successful at increasing output, in part through the use of incentive systems.

Question 14

Efficiency refers to the amount of resources used to achieve the organization's goals, whereas effectiveness refers to the degree to which an organization achieves its goals.

Accepted Answer

A) True 
 B)False

Question 15

The classical perspective of organization design sought to make organizations run like learning organizations in a turbulent environment.

Accepted Answer

A) True 
 B)False

Question 16

Organizations are static.

Accepted Answer

A) True 
 B)False

Question 17

Describe the differences between centralized and decentralized organizations.

Accepted Answer

Centralized organizations have a hierarc

Question 18

Functions such as human resources, organizational development, the employee cafeteria, and maintenance staff refer to which of the following five basic parts of an organization?

Accepted Answer

A)  Technical support 
B)  Human infrastructure 
C)  Administrative support 
D)  None of these 
A)  Technical support 
B)  Human infrastructure 
C)  Administrative support 
D)  None of these

Question 19

A(n) _____ design means that the organization is much looser, free-flowing, and adaptive.

Accepted Answer

A)  mechanistic 
B)  organic 
C)  flexible 
D)  centralized 
A)  mechanistic 
B)  organic 
C)  flexible 
D)  centralized

Question 20

Which of the following is a contingency rather than a structural dimension of an organization?

Accepted Answer

A)  Labor force 
B)  Culture 
C)  Professionalism 
D)  Centralization 
A)  Labor force 
B)  Culture 
C)  Professionalism 
D)  Centralization

An organization's culture is usually contained in the written policy manual.

The cliche that the world is getting smaller is dramatically true for today's organizations.

The definition of "organization" is:

Scientific management focused on the total organization and grew from the insights of practitioners.

Describe three different stakeholder groups and what they expect.

A(n) _____ design means that the organization is characterized by machine-like standard rules, procedures, and a clear hierarchy of authority.

Which of the following integrates diverse organizational activities by looking at various organizational stakeholders and what they want from the organization?

The degree to which organizational tasks are subdivided into separate jobs is referred to as

Lisa is a citizen of a town called Flagship. Management at Best Buy is contemplating opening a store in Flagship. Lisa can be considered a Best Buy stakeholder.

Discuss the difference between a mechanistic and an organic organization design.

_____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.

Outsourcing firms in low-wage countries can often do work for ____ less than companies based in the United States.

Scientific management was:

Efficiency refers to the amount of resources used to achieve the organization's goals, whereas effectiveness refers to the degree to which an organization achieves its goals.

The classical perspective of organization design sought to make organizations run like learning organizations in a turbulent environment.

Organizations are static.

Describe the differences between centralized and decentralized organizations.

Functions such as human resources, organizational development, the employee cafeteria, and maintenance staff refer to which of the following five basic parts of an organization?

A(n) _____ design means that the organization is much looser, free-flowing, and adaptive.

Which of the following is a contingency rather than a structural dimension of an organization?

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 1: Organizations and Organization Theory

An organization's culture is usually contained in the written policy manual.

The cliche that the world is getting smaller is dramatically true for today's organizations.

The definition of "organization" is:

Scientific management focused on the total organization and grew from the insights of practitioners.

Describe three different stakeholder groups and what they expect.

A(n) _____ design means that the organization is characterized by machine-like standard rules, procedures, and a clear hierarchy of authority.

Which of the following integrates diverse organizational activities by looking at various organizational stakeholders and what they want from the organization?

The degree to which organizational tasks are subdivided into separate jobs is referred to as

Lisa is a citizen of a town called Flagship. Management at Best Buy is contemplating opening a store in Flagship. Lisa can be considered a Best Buy stakeholder.

Discuss the difference between a mechanistic and an organic organization design.

_____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.

Outsourcing firms in low-wage countries can often do work for ____ less than companies based in the United States.

Scientific management was:

Efficiency refers to the amount of resources used to achieve the organization's goals, whereas effectiveness refers to the degree to which an organization achieves its goals.

The classical perspective of organization design sought to make organizations run like learning organizations in a turbulent environment.

Organizations are static.

Describe the differences between centralized and decentralized organizations.

Functions such as human resources, organizational development, the employee cafeteria, and maintenance staff refer to which of the following five basic parts of an organization?

A(n) _____ design means that the organization is much looser, free-flowing, and adaptive.

Which of the following is a contingency rather than a structural dimension of an organization?

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision Making Processes

Conflict, Power, and Politics

Filters