Exam 11: Innovation and Change

The need element in the change process always precedes the idea element.

Which of the following is not an environmental demand for change as described by the text?

What is organization development? Discuss three techniques of O.D.

Exploration means encouraging creativity and developing new ideas, whereas exploitation means implementing those ideas to produce routine products.

Explain the horizontal coordination model as it relates to new product development.

Leaders who have taken their companies through major successful transformations often have one thing in common: they focus on formulating and articulating a compelling vision and strategy that will guide the change process.

Give two examples of organizations that have switched structures to maintain an ambidextrous approach.

____ are changes in an organization's production process that enable distinctive competence.

Organic organizations encourage a bottom-up innovation process.

The four types of change are independent of each other, or, in other words, a change in one has no effect on another.

Delivering products and services faster than competitors, giving companies a competitive edge is referred to as:

The ambidextrous approach brings together participants from all parts of the organization in an off-site setting to discuss problems or opportunities and plan for change.

Idea champions can also be referred to as advocates, intrapreneurs, or change agents.

The adoption of an idea or behavior that is new to the organization's industry, market, or general environment is referred to as:

Apple was named by BusinessWeek as the number one most innovative company in the world.

It has been found that new products will be more successful if:

Clothing retailer Zara gets new styles into stores twice a week. Russell Stover got a line of low-carb candies, called Net Carb, on store shelves within three months after perfecting the recipe, rather than the typical twelve months. These are examples of _____ competition.

Many new product development teams today are global teams because organizations have to develop products that will meet diverse needs of consumers all over the world.

Mike Hall, CEO of Borrego Solar Systems, holds internal "innovation challenge' contests on the company intranet to get his shy, introverted engineers to speak up with their ideas for improving the business. Employees vote on their favorites and the winner takes home a cash prize. Borrego Solar Systems utilizes which of the following approaches?

The recently elected (volunteer) president of a local charity came into office on a whirlwind of campaign promises to revitalize the organization. But after a month into his term, cooperation from the volunteer staff evaporated, and they seemed to turn on him, resisting every change he attempted to implement. They knew him well because he had been 1st VP for two years, but now they charged that every change proposed would result in poor press for the charity. What steps should the president take to overcome barriers to change?