Question 1

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Accepted Answer

The dual-core approach is a concept used

Question 2

Key components of organization design contributing to successful new product innovation are:

Accepted Answer

A)  specialization, boundary spanning, and horizontal coordination. 
B)  formalization, hierarchy, and organic structure. 
C)  specialization, formalization, and standardization. 
D)  dual-core processes, top management support, and incremental change. 
A)  specialization, boundary spanning, and horizontal coordination. 
B)  formalization, hierarchy, and organic structure. 
C)  specialization, formalization, and standardization. 
D)  dual-core processes, top management support, and incremental change.

Question 3

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Accepted Answer

A) True 
 B)False

Question 4

When an organization development consultant brings together a group to discuss and solve problems such as conflicts, goals, decision making, or communication, the intervention technique is called:

Accepted Answer

A)  survey-feedback. 
B)  team building. 
C)  culture management. 
D)  technical training. 
A)  survey-feedback. 
B)  team building. 
C)  culture management. 
D)  technical training.

Question 5

____ focuses on the human and social aspects of the organization as a way to improve the organization's ability to adapt and solve problems.

Accepted Answer

A)  Organizational innovation 
B)  Organizational change 
C)  Change process 
D)  Organization development 
A)  Organizational innovation 
B)  Organizational change 
C)  Change process 
D)  Organization development

Question 6

The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.

Accepted Answer

A)  horizontal coordination model 
B)  switching structure 
C)  ambidextrous approach 
D)  dual-core approach 
A)  horizontal coordination model 
B)  switching structure 
C)  ambidextrous approach 
D)  dual-core approach

Question 7

____ occurs when organization members actually use a new idea, technique, or behavior.

Accepted Answer

A)  Implementation 
B)  Evaluation 
C)  Formulation 
D)  Coordination 
A)  Implementation 
B)  Evaluation 
C)  Formulation 
D)  Coordination

Question 8

Corporate entrepreneurship:

Accepted Answer

A)  attempts to release the creative energy of all employees. 
B)  usually results in fewer, though higher quality, innovations. 
C)  will replace creative departments and new venture teams. 
D)  results in idea champions who are the supervisors of production. 
A)  attempts to release the creative energy of all employees. 
B)  usually results in fewer, though higher quality, innovations. 
C)  will replace creative departments and new venture teams. 
D)  results in idea champions who are the supervisors of production.

Question 9

O.D. uses knowledge and techniques from the behavioral sciences.

Accepted Answer

A) True 
 B)False

Question 10

Product and service changes pertain to the administrative domain in an organization.

Accepted Answer

A) True 
 B)False

Question 11

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

Accepted Answer

A) True 
 B)False

Question 12

A(n) ____ is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

A)  idea champion 
B)  idea incubator 
C)  new-venture fund 
D)  skunkworks 
A)  idea champion 
B)  idea incubator 
C)  new-venture fund 
D)  skunkworks

Question 13

All of the following were concluded in the study called Project SAPPHO except:

Accepted Answer

A)  successful innovating companies made more effective use of outside technology and outside advice, even though they did more work in-house. 
B)  successful innovating companies had a much better understanding of customer needs and paid much more attention to marketing. 
C)  employees had little say in the way production processes were developed and in decision making. 
D)  top management support in the successful innovating companies was from people who were more senior and had greater authority. 
A)  successful innovating companies made more effective use of outside technology and outside advice, even though they did more work in-house. 
B)  successful innovating companies had a much better understanding of customer needs and paid much more attention to marketing. 
C)  employees had little say in the way production processes were developed and in decision making. 
D)  top management support in the successful innovating companies was from people who were more senior and had greater authority.

Question 14

Venture teams are large groups of employees dedicated to coming up with new ideas for improved organizational structure.

Accepted Answer

A) True 
 B)False

Question 15

Organizational barriers to change include all of the following except:

Accepted Answer

A)  uncertainty avoidance. 
B)  fear of loss. 
C)  coordination for change implementation. 
D)  excessive focus on costs. 
A)  uncertainty avoidance. 
B)  fear of loss. 
C)  coordination for change implementation. 
D)  excessive focus on costs.

Question 16

CDs all but wiped out the phonograph indusry, and now Apple's iPod and streaming music from companies such as Europe's Spotify are threatening the same fate for CDs. Netflix's approach to delivering movies through the mail and via streaming was a change for Blockbuster, which ultimately filed for bankruptcy. These are all examples of _____ change.

Accepted Answer

A)  disruptive 
B)  continuous 
C)  episodic 
D)  annual 
A)  disruptive 
B)  continuous 
C)  episodic 
D)  annual

Question 17

____ means an organization creates an organic structure when such a structure is needed for the initiation of new ideas.

Accepted Answer

A)  Culture change 
B)  Dual-core approach 
C)  Ambidextrous approach 
D)  Switching structures 
A)  Culture change 
B)  Dual-core approach 
C)  Ambidextrous approach 
D)  Switching structures

Question 18

For most companies, stability, rather than change, is the norm today.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the forces for culture change.

Accepted Answer

Culture change can be driven by a variet

Question 20

In the dual-core approach, change is facilitated in the management core by a mechanistic structure and in the technical core by an organic structure.

Accepted Answer

A) True 
 B)False

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Key components of organization design contributing to successful new product innovation are:

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

When an organization development consultant brings together a group to discuss and solve problems such as conflicts, goals, decision making, or communication, the intervention technique is called:

____ focuses on the human and social aspects of the organization as a way to improve the organization's ability to adapt and solve problems.

The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.

____ occurs when organization members actually use a new idea, technique, or behavior.

Corporate entrepreneurship:

O.D. uses knowledge and techniques from the behavioral sciences.

Product and service changes pertain to the administrative domain in an organization.

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

A(n) ____ is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

All of the following were concluded in the study called Project SAPPHO except:

Venture teams are large groups of employees dedicated to coming up with new ideas for improved organizational structure.

Organizational barriers to change include all of the following except:

____ means an organization creates an organic structure when such a structure is needed for the initiation of new ideas.

For most companies, stability, rather than change, is the norm today.

Discuss the forces for culture change.

In the dual-core approach, change is facilitated in the management core by a mechanistic structure and in the technical core by an organic structure.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters

Exam 11: Innovation and Change

What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?

Key components of organization design contributing to successful new product innovation are:

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

When an organization development consultant brings together a group to discuss and solve problems such as conflicts, goals, decision making, or communication, the intervention technique is called:

____ focuses on the human and social aspects of the organization as a way to improve the organization's ability to adapt and solve problems.

The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.

____ occurs when organization members actually use a new idea, technique, or behavior.

Corporate entrepreneurship:

O.D. uses knowledge and techniques from the behavioral sciences.

Product and service changes pertain to the administrative domain in an organization.

Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.

A(n) ____ is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

All of the following were concluded in the study called Project SAPPHO except:

Venture teams are large groups of employees dedicated to coming up with new ideas for improved organizational structure.

Organizational barriers to change include all of the following except:

____ means an organization creates an organic structure when such a structure is needed for the initiation of new ideas.

For most companies, stability, rather than change, is the norm today.

Discuss the forces for culture change.

In the dual-core approach, change is facilitated in the management core by a mechanistic structure and in the technical core by an organic structure.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Decision Making Processes

Conflict, Power, and Politics

Filters