Exam 7: Manufacturing and Service Technologies

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Job simplification means that jobs are made less difficult and with fewer tasks.

(True/False)
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____ includes the assignment of goals and tasks to be accomplished by employees.

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_____ production is a manufacturing process characterized by long production runs of standardized parts. Output often goes into inventory from which orders are filled because customers do not have special needs.

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Which of the following means that the job provides greater responsibility, recognition, and opportunities for growth and development?

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In the _____ component of the digital factory, computers are used to assist in the drafting, design, and engineering of new parts.

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Baseball would be a close analogy for:

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The awesome advantage of the digital factory is that:

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List the differences between manufacturing and service technologies. Provide three examples of service technologies, product and service technologies, and product technologies.

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Discuss the three basic technology groups of Woodward's Study.

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Which of the following is not true regarding mass production and the digital factory?

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Using Woodward's findings, compare the structures that are appropriate for each of the technologies she identified. Use at least the following elements of structure: supervisor span of control, worker skill level, centralization, and number of management levels.

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A retail store such as Macy's would be an example of a ____ organization.

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The production of tangible outputs from service technology, rather than intangible ones from manufacturing technology, is the most obvious difference between the two technologies.

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Routine technologies are characterized by little task variety and the use of objective, computational procedures, whereas engineering technologies tend to be complex because there is substantial variety in the tasks performed.

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Interdependence means the extent to which departments depend on each other for information, resources, or materials to accomplish their tasks.

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Discuss each of the categories of Perrow's framework. Give examples of each.

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