Question 1

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

Accepted Answer

A)  Share your findings about stakeholder analysis with the audience. 
B)  Structure the content to the audience, one size does not fit all. 
C)  Address key motivators, business drivers, and the value that business outcomes bring to the customer. 
D)  Prioritize lines of business, strategic plan and operating issues. 
E)  Create the presentation in terms that the audience understands.
F) Use consistent formats and designs that the audience is familiar with. 
A)  Share your findings about stakeholder analysis with the audience. 
B)  Structure the content to the audience, one size does not fit all. 
C)  Address key motivators, business drivers, and the value that business outcomes bring to the customer. 
D)  Prioritize lines of business, strategic plan and operating issues. 
E)  Create the presentation in terms that the audience understands.
F) Use consistent formats and designs that the audience is familiar with.

Question 2

Which advantage is gained from engaging with senior IT and LoB leadership of the Cisco Business Architecture approach?

Accepted Answer

A)  to describe the latest product features offered 
B)  to position technology 
C)  to demonstrate the latest product features 
D)  to gain an understanding of their business 
A)  to describe the latest product features offered 
B)  to position technology 
C)  to demonstrate the latest product features 
D)  to gain an understanding of their business

Question 3

How does an open plan volume licensing model works?

Accepted Answer

A)  It does not specify individual users, so any user can access the service. 
B)  It provides the organization with an agreed number of users. 
C)  The costs are directly related to usage, not quantity of users. 
D)  The enterprise pays as it acquires services. 
A)  It does not specify individual users, so any user can access the service. 
B)  It provides the organization with an agreed number of users. 
C)  The costs are directly related to usage, not quantity of users. 
D)  The enterprise pays as it acquires services.

Question 4

Which three questions are specified by the Seven Elements Framework? (Choose three.)

Accepted Answer

A)  Working environment characteristics? 
B)  Existing relationship? 
C)  Compliance with ISO 20K? 
D)  Understanding of own and others interests? 
E)  Consequences of not reaching agreement or support? 
A)  Working environment characteristics? 
B)  Existing relationship? 
C)  Compliance with ISO 20K? 
D)  Understanding of own and others interests? 
E)  Consequences of not reaching agreement or support?

Question 5

Which two factors must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

Accepted Answer

A)  role in company 
B)  purchasing power 
C)  degree of interest 
D)  size of budget 
E)  degree of influence 
A)  role in company 
B)  purchasing power 
C)  degree of interest 
D)  size of budget 
E)  degree of influence

Question 6

Which three sentences are true regarding the stakeholder power grid? (Choose three.)

Accepted Answer

A)  It shows relationships of power among executives. 
B)  It displays the risk position of future investments. 
C)  It shows current and optimal future state. 
D)  It is a visual picture. 
E)  It shows quantitative information about stakeholder requirements.
F) It shows differences among stakeholders. 
A)  It shows relationships of power among executives. 
B)  It displays the risk position of future investments. 
C)  It shows current and optimal future state. 
D)  It is a visual picture. 
E)  It shows quantitative information about stakeholder requirements.
F) It shows differences among stakeholders.

Question 7

Which option must you know when you plan to negotiate or reach agreement?

Accepted Answer

A)  underlying Interests of the stakeholders 
B)  timing for decision on purchases 
C)  the customer budget 
D)  Cisco offerings 
A)  underlying Interests of the stakeholders 
B)  timing for decision on purchases 
C)  the customer budget 
D)  Cisco offerings

Question 8

Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.)

Accepted Answer

A)  Leveraging data into more useful information for decision-making 
B)  Connecting people for measuring services' usage trends 
C)  Delivering the solutions and products to the right person at the right time 
D)  Having physical devices and objects connected to the Internet and to each other for intelligent decision making 
A)  Leveraging data into more useful information for decision-making 
B)  Connecting people for measuring services' usage trends 
C)  Delivering the solutions and products to the right person at the right time 
D)  Having physical devices and objects connected to the Internet and to each other for intelligent decision making

Question 9

Which option describers Return on Investment (ROI)?

Accepted Answer

A)  a percentage of dividing net return from a technology solution by the cost of that technology solution 
B)  a percentage of dividing total investment from a technology solution by the cost of that technology solution 
C)  a percentage of dividing net return from a technology solution by the margin of that technology solution 
D)  a percentage of dividing present value from a technology solution by the cost of that technology solution 
A)  a percentage of dividing net return from a technology solution by the cost of that technology solution 
B)  a percentage of dividing total investment from a technology solution by the cost of that technology solution 
C)  a percentage of dividing net return from a technology solution by the margin of that technology solution 
D)  a percentage of dividing present value from a technology solution by the cost of that technology solution

Question 10

Which option is a structured process to understand business landscape and context?

Accepted Answer

A)  business model canvas 
B)  business outcomes canvas 
C)  business model outcomes 
D)  business canvas approach 
A)  business model canvas 
B)  business outcomes canvas 
C)  business model outcomes 
D)  business canvas approach

Question 11

How could IT as a Service help drive business outcomes?

Accepted Answer

A)  By the fast technology acquisition options for the customers. 
B)  Providing an organization with the right to use the technology and service without the need for purchasing it. 
C)  Providing an organization with various options for the types of services to deploy. 
D)  Depending upon what the business is seeking, each type of service has different financial implications for business outcomes. 
A)  By the fast technology acquisition options for the customers. 
B)  Providing an organization with the right to use the technology and service without the need for purchasing it. 
C)  Providing an organization with various options for the types of services to deploy. 
D)  Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.

Question 12

What are the phases of the Seven Elements framework?

Accepted Answer

A)  Prepare, Plan, Design, Implement, Operate, Optimize. 
B)  Past, Present, Future. 
C)  Previous, Present, Posterior. 
D)  Before, In Between, After. 
A)  Prepare, Plan, Design, Implement, Operate, Optimize. 
B)  Past, Present, Future. 
C)  Previous, Present, Posterior. 
D)  Before, In Between, After.

Question 13

Which three options are skills that business development teams should develop for outcome- based selling? (Choose three.)

Accepted Answer

A)  negotiation and communication 
B)  transformative networking mindset 
C)  outcome-based mindset 
D)  lateral thinking 
E)  critical thinking
F) conflict management and resolution 
A)  negotiation and communication 
B)  transformative networking mindset 
C)  outcome-based mindset 
D)  lateral thinking 
E)  critical thinking
F) conflict management and resolution

Question 14

Which purpose is the Business Architecture domain used for within The Open Group Architecture Framework®?

Accepted Answer

A)  to describe the business strategy, governance, organization, and business processes 
B)  to identify stakeholders, create the architecture vision, and obtain initial approvals 
C)  to create the blueprint for the application systems to be deployed to the core business processes 
D)  to describe the logical software and hardware capabilities to support the deployment of business services 
A)  to describe the business strategy, governance, organization, and business processes 
B)  to identify stakeholders, create the architecture vision, and obtain initial approvals 
C)  to create the blueprint for the application systems to be deployed to the core business processes 
D)  to describe the logical software and hardware capabilities to support the deployment of business services

Question 15

Which two characteristics of customer relationship management are true? (Choose two.)

Accepted Answer

A)  building and maintaining rapport with relevant individuals 
B)  introducing technology solutions to the customer 
C)  increasing customer spend on technology hardware and software 
D)  enticing customer with deep discounts and promotions 
E)  moving the customer toward positive decisions about investments and initiatives 
A)  building and maintaining rapport with relevant individuals 
B)  introducing technology solutions to the customer 
C)  increasing customer spend on technology hardware and software 
D)  enticing customer with deep discounts and promotions 
E)  moving the customer toward positive decisions about investments and initiatives

Question 16

How does understanding the customer's business model holistically address the customer's business challenge?

Accepted Answer

A)  Segmented solutions designed for their specific outcomes makes it easier for them to be more relevant to their company's business challenges. 
B)  Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results. 
C)  As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person. 
D)  With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments. 
A)  Segmented solutions designed for their specific outcomes makes it easier for them to be more relevant to their company's business challenges. 
B)  Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results. 
C)  As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person. 
D)  With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.

Question 17

Which four options are the top-level key areas of the business model canvas?

Accepted Answer

A)  products, services, solutions, outcomes 
B)  infrastructure, offerings, customers, finances 
C)  markets, channels, partners, customers 
D)  resources, products, customers, markets 
A)  products, services, solutions, outcomes 
B)  infrastructure, offerings, customers, finances 
C)  markets, channels, partners, customers 
D)  resources, products, customers, markets

Question 18

Which solution enables business outcomes in the healthcare industry?

Accepted Answer

A)  Multilayer Switching 
B)  Medianet 
C)  Collaboration 
D)  Advanced Routing 
A)  Multilayer Switching 
B)  Medianet 
C)  Collaboration 
D)  Advanced Routing

Question 19

Which is a direct financial benefit from business outcomes?

Accepted Answer

A)  increased net present value 
B)  reduced capital expenditures 
C)  increased chargeback 
D)  increased total cost of ownership 
A)  increased net present value 
B)  reduced capital expenditures 
C)  increased chargeback 
D)  increased total cost of ownership

Question 20

Which domains of the Open Group Architecture Framework® are included in the customer knowledge phase of Cisco Business Architecture?

Accepted Answer

A)  business architecture, information systems architecture, technology architecture, opportunities and solutions 
B)  business architecture, architecture vision, technology architecture 
C)  preliminary, architecture vision, business architecture 
D)  business architecture, information systems architecture, technology architecture 
A)  business architecture, information systems architecture, technology architecture, opportunities and solutions 
B)  business architecture, architecture vision, technology architecture 
C)  preliminary, architecture vision, business architecture 
D)  business architecture, information systems architecture, technology architecture

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

Which advantage is gained from engaging with senior IT and LoB leadership of the Cisco Business Architecture approach?

How does an open plan volume licensing model works?

Which three questions are specified by the Seven Elements Framework? (Choose three.)

Which two factors must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

Which three sentences are true regarding the stakeholder power grid? (Choose three.)

Which option must you know when you plan to negotiate or reach agreement?

Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.)

Which option describers Return on Investment (ROI)?

Which option is a structured process to understand business landscape and context?

How could IT as a Service help drive business outcomes?

What are the phases of the Seven Elements framework?

Which three options are skills that business development teams should develop for outcome- based selling? (Choose three.)

Which purpose is the Business Architecture domain used for within The Open Group Architecture Framework®?

Which two characteristics of customer relationship management are true? (Choose two.)

How does understanding the customer's business model holistically address the customer's business challenge?

Which four options are the top-level key areas of the business model canvas?

Which solution enables business outcomes in the healthcare industry?

Which is a direct financial benefit from business outcomes?

Which domains of the Open Group Architecture Framework® are included in the customer knowledge phase of Cisco Business Architecture?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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