Question 1

Which value does Cisco Business Architecture provide to the account team?

Accepted Answer

A)  Focus on discussing technical solutions 
B)  Establish preferred partner and vendor status. 
C)  Provide product updates proactively. 
D)  Increase post-sales support opportunities. 
A)  Focus on discussing technical solutions 
B)  Establish preferred partner and vendor status. 
C)  Provide product updates proactively. 
D)  Increase post-sales support opportunities.

Question 2

Which option is a structured way to understand business landscape and context?

Accepted Answer

A)  business model canvas 
B)  business outcomes canvas 
C)  business model outcomes 
D)  business canvas approach 
A)  business model canvas 
B)  business outcomes canvas 
C)  business model outcomes 
D)  business canvas approach

Question 3

Which two options are indirect benefits of a business outcome? (Choose two.)

Accepted Answer

A)  Lower maintenance contract cost 
B)  Improved customer satisfaction 
C)  Lower purchase price of IT assets 
D)  Faster time to market for new solutions 
A)  Lower maintenance contract cost 
B)  Improved customer satisfaction 
C)  Lower purchase price of IT assets 
D)  Faster time to market for new solutions

Question 4

When you seek customer support for an action, which framework can be used to plan influential communication?

Accepted Answer

A)  stakeholder analysis matrix 
B)  seven elements 
C)  principled negotiation 
D)  business model canvas 
A)  stakeholder analysis matrix 
B)  seven elements 
C)  principled negotiation 
D)  business model canvas

Question 5

When return on investment is expressed in a business outcomes story, which set of factors should be included?

Accepted Answer

A)  financial benefits, overall business impact, length of time to realize benefits 
B)  cost savings vs. today, speed to market, time to implement 
C)  financial benefits, speed to market, competitor revenue displaced 
D)  cost savings, length of time to implement, number of Cisco offerings 
A)  financial benefits, overall business impact, length of time to realize benefits 
B)  cost savings vs. today, speed to market, time to implement 
C)  financial benefits, speed to market, competitor revenue displaced 
D)  cost savings, length of time to implement, number of Cisco offerings

Question 6

Which option is one of the ways customers expect to gain access to a capability while paying for it?

Accepted Answer

A)  improve operations 
B)  encourage consumption 
C)  acquire technology 
D)  access new cloud services 
A)  improve operations 
B)  encourage consumption 
C)  acquire technology 
D)  access new cloud services

Question 7

At what three major levels can Cisco and its partners provide outcomes? (Choose three.)

Accepted Answer

A)  strategic level 
B)  operational level 
C)  technology innovation level 
D)  executive level 
E)  business level 
A)  strategic level 
B)  operational level 
C)  technology innovation level 
D)  executive level 
E)  business level

Question 8

Which one of the following solutions enable business outcomes in the manufacturing industry?

Accepted Answer

A)  Remote Expert 
B)  Advanced Routing 
C)  Service Provider Network Infrastructure 
D)  Plant Floor Control Network 
E)  Multilayer Switching 
A)  Remote Expert 
B)  Advanced Routing 
C)  Service Provider Network Infrastructure 
D)  Plant Floor Control Network 
E)  Multilayer Switching

Question 9

Which option is the benefit of directly mapping business outcomes to specific business needs?

Accepted Answer

A)  Increase certainly about business objectives alignment. 
B)  Manage and migrate risks. 
C)  Best performance and cost reduction. 
D)  Maximum relevance, clarity and impact. 
A)  Increase certainly about business objectives alignment. 
B)  Manage and migrate risks. 
C)  Best performance and cost reduction. 
D)  Maximum relevance, clarity and impact.

Question 10

Which tasks is Information Technology Infrastructure Library® most commonly used for within an enterprise?

Accepted Answer

A)  to create business outcomes for IT 
B)  to create network designs 
C)  to define leadership styles within IT 
D)  to establish service management practices 
A)  to create business outcomes for IT 
B)  to create network designs 
C)  to define leadership styles within IT 
D)  to establish service management practices

Question 11

Which option is the leading reason that technology projects fail, according to research?

Accepted Answer

A)  too many stakeholders 
B)  lack of a business model canvas 
C)  poor stakeholder management 
D)  lack of budget 
A)  too many stakeholders 
B)  lack of a business model canvas 
C)  poor stakeholder management 
D)  lack of budget

Question 12

Which three options are financial challenges in business outcome-based selling? (Choose three.)

Accepted Answer

A)  Competing stakeholder goals and expectations. 
B)  Difficulty to determine external value. 
C)  Financial resources are distributed across functional areas. 
D)  Competitive analysis is often incomplete. 
E)  IT adoption and implementation may have long business cycles. 
A)  Competing stakeholder goals and expectations. 
B)  Difficulty to determine external value. 
C)  Financial resources are distributed across functional areas. 
D)  Competitive analysis is often incomplete. 
E)  IT adoption and implementation may have long business cycles.

Question 13

During a business solutions engagement, which item is nonessential for the Systems Engineers and Sales leadership to be aware of?

Accepted Answer

A)  maturity levels discussed during the business solution engagement 
B)  ability to support the business solution engagement 
C)  tools used during the business solution engagement 
D)  engagement type reviewed during the business solution engagement 
A)  maturity levels discussed during the business solution engagement 
B)  ability to support the business solution engagement 
C)  tools used during the business solution engagement 
D)  engagement type reviewed during the business solution engagement

Question 14

Why is it necessary to discuss the different types of licensing models with the customer?

Accepted Answer

A)  To ensure that the model being considered is the best fit for the required number of users. 
B)  To determine what model allows for greater discounts. 
C)  To consider the ability of the organization for adapting to the new consumption model 
D)  To determine what models will provide the greatest financial benefits and business outcomes 
A)  To ensure that the model being considered is the best fit for the required number of users. 
B)  To determine what model allows for greater discounts. 
C)  To consider the ability of the organization for adapting to the new consumption model 
D)  To determine what models will provide the greatest financial benefits and business outcomes

Question 15

Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.)

Accepted Answer

A)  Tactic: Use evidence; Audience type: Critical. 
B)  Tactic: Use evidence; Audience type: Uninformed. 
C)  Tactic: Build a bond; Audience type: Sympathetic. 
D)  Tactic: Build a bond; Audience type: Hostile. 
E)  Tactic: Acknowledge the view; Audience type: Critical. 
A)  Tactic: Use evidence; Audience type: Critical. 
B)  Tactic: Use evidence; Audience type: Uninformed. 
C)  Tactic: Build a bond; Audience type: Sympathetic. 
D)  Tactic: Build a bond; Audience type: Hostile. 
E)  Tactic: Acknowledge the view; Audience type: Critical.

Question 16

There are approximately nineteen industry verticals. Which five are relevant to Cisco? (Choose five.)

Accepted Answer

A)  Connected Learning 
B)  Connected Buildings 
C)  Connected Public Safety 
D)  Health Care 
E)  Disaster Management
F) Connected City
G) Connected Utilities
H) Connected Factory 
A)  Connected Learning 
B)  Connected Buildings 
C)  Connected Public Safety 
D)  Health Care 
E)  Disaster Management
F) Connected City
G) Connected Utilities
H) Connected Factory

Question 17

Which statement is true regarding technical requirements?

Accepted Answer

A)  They establish the technical features that the customer value proposition must include. 
B)  They establish the technical strategy customer needs to follow to double the business size. 
C)  They establish what the business needs to do in order to reduce time to market. 
D)  They establish the business strategy that the customer must follow to accelerate their go to market. 
A)  They establish the technical features that the customer value proposition must include. 
B)  They establish the technical strategy customer needs to follow to double the business size. 
C)  They establish what the business needs to do in order to reduce time to market. 
D)  They establish the business strategy that the customer must follow to accelerate their go to market.

Question 18

Which element conveys a business need as defined by business stakeholders?

Accepted Answer

A)  business strategy 
B)  business requirement 
C)  business solution 
D)  business priority 
A)  business strategy 
B)  business requirement 
C)  business solution 
D)  business priority

Question 19

Which purpose of the Cisco Business Architecture maturity levels is true?

Accepted Answer

A)  It is used to determine the customer financial maturity for investment. 
B)  It is used to determine Cisco readiness against the competition. 
C)  It is used to determine customer readiness for engagement. 
D)  It is used to determine the technology adoption in a customer environment. 
A)  It is used to determine the customer financial maturity for investment. 
B)  It is used to determine Cisco readiness against the competition. 
C)  It is used to determine customer readiness for engagement. 
D)  It is used to determine the technology adoption in a customer environment.

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Which value does Cisco Business Architecture provide to the account team?

Which option is a structured way to understand business landscape and context?

Which two options are indirect benefits of a business outcome? (Choose two.)

When you seek customer support for an action, which framework can be used to plan influential communication?

When return on investment is expressed in a business outcomes story, which set of factors should be included?

Which option is one of the ways customers expect to gain access to a capability while paying for it?

At what three major levels can Cisco and its partners provide outcomes? (Choose three.)

Which one of the following solutions enable business outcomes in the manufacturing industry?

Which option is the benefit of directly mapping business outcomes to specific business needs?

Which tasks is Information Technology Infrastructure Library® most commonly used for within an enterprise?

Which option is the leading reason that technology projects fail, according to research?

Which three options are financial challenges in business outcome-based selling? (Choose three.)

During a business solutions engagement, which item is nonessential for the Systems Engineers and Sales leadership to be aware of?

Why is it necessary to discuss the different types of licensing models with the customer?

Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.)

There are approximately nineteen industry verticals. Which five are relevant to Cisco? (Choose five.)

Which statement is true regarding technical requirements?

Which element conveys a business need as defined by business stakeholders?

Which purpose of the Cisco Business Architecture maturity levels is true?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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