Exam 1: Certified Business Analysis Professional

A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions. What is the possible reason?

Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?

Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

A business analyst (BA) on a project is in the process of validating requirements and finds that there is a high degree of uncertainty related to one of the assumptions being true. The BA adds the assumption to the risk register and performs a full risk analysis to handle this situation. What type of strategy is in place if the organization is risk-averse?

Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?

Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit & Loss (P&L) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making. The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below: The BA is working on identifying additional improvement opportunities based on these requirements. Which of the following improvement opportunities is reflected in Requirement ID NFP0002?

Which of the following is the process of analyzing the areas of a project that are most affected by risk?

You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?

The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation. Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?

The table illustrates the statement of cash flows for a courier company for the last fiscal year. Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position. In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes. The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000. Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel. The CFO's resistance to replacing the older vehicles represents which type of cost?

You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60 day implementation represent?

Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?

Which of the following is a conversation between one or more speakers centering on one specific topic?

The business process model is also known as _________.

A business analyst (BA) works for an organization that is moving from a waterfall methodology to an agile approach. This causes new challenges and opportunities for the BA. Which business analysis planning and monitoring element is most impacted by the organization's change?

You are preparing the business case for a proposed solution in your organization. You need to identify several components for the business case including an assessment of the risks the solution may contain. Which one of the following is the best definition of a risk as it pertains to the business case?

____ is the degree to which a set of inherent characteristics fulfills requirements.

As a program manager, you decided to overlap two phases of your program. Which of the following terms best describe your act?