Question 1

Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?

Accepted Answer

A)  Managing multifaceted relationships 
B)  Negotiating a win-win deal 
C)  Planning for change 
D)  Conducting pulse checks 
A)  Managing multifaceted relationships 
B)  Negotiating a win-win deal 
C)  Planning for change 
D)  Conducting pulse checks

Question 2

A benefit of using radio frequency identification (RFID) instead of bar coding would be:

Accepted Answer

A)  lower cost 
B)  decreased cycle count requirements 
C)  the ability to read multiple items 
D)  the ability to locate an individual item in a warehouse 
A)  lower cost 
B)  decreased cycle count requirements 
C)  the ability to read multiple items 
D)  the ability to locate an individual item in a warehouse

Question 3

A company currently produces a major component and is considering purchasing the component from a foreign supplier. Assuming they were to purchase from the foreign supplier, which of the following would most likely impact the domestic manufacturing operations?

Accepted Answer

A)  Direct cost of the component 
B)  Supplier lead time fluctuations 
C)  Accuracy of supplier forecasting 
D)  Transportation cost from the supplier 
A)  Direct cost of the component 
B)  Supplier lead time fluctuations 
C)  Accuracy of supplier forecasting 
D)  Transportation cost from the supplier

Question 4

A company embarking on the establishment of strategic partnerships and ready to relinquish control over inventory management would choose which of the following customer-supplier interactions?

Accepted Answer

A)  Continuous replenishment 
B)  Collaborative planning, forecasting, and replenishment (CPFR) 
C)  Quick response 
D)  Vendor-managed inventory (VMI) 
A)  Continuous replenishment 
B)  Collaborative planning, forecasting, and replenishment (CPFR) 
C)  Quick response 
D)  Vendor-managed inventory (VMI)

Question 5

Which of the following tools will facilitate greater collaboration as the supply chain matures?

Accepted Answer

A)  Supplier relationship management (SRM) to select a vendor 
B)  Customer relationship management (CRM) to automate the sales force 
C)  Supply chain event management (SCEM) to increase visibility of changing situations 
D)  Enterprise resources planning (ERP) to forecast demand 
A)  Supplier relationship management (SRM) to select a vendor 
B)  Customer relationship management (CRM) to automate the sales force 
C)  Supply chain event management (SCEM) to increase visibility of changing situations 
D)  Enterprise resources planning (ERP) to forecast demand

Question 6

Which of the following distribution strategies is characterized by items flowing through a warehouse in an almost continuous manner?

Accepted Answer

A)  Cross-docking 
B)  Direct shipment 
C)  Multilevel 
D)  One-piece flow 
A)  Cross-docking 
B)  Direct shipment 
C)  Multilevel 
D)  One-piece flow

Question 7

A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?

Accepted Answer

A)  Eliminating sales and promotions 
B)  Decentralizing demand information 
C)  Reducing its quoted lead time 
D)  Utilizing electronic data interchange 
A)  Eliminating sales and promotions 
B)  Decentralizing demand information 
C)  Reducing its quoted lead time 
D)  Utilizing electronic data interchange

Question 8

A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:

Accepted Answer

A)  create a more loyal customer base. 
B)  improve customer satisfaction rates. 
C)  increase market share. 
D)  target higher-profit customers. 
A)  create a more loyal customer base. 
B)  improve customer satisfaction rates. 
C)  increase market share. 
D)  target higher-profit customers.

Question 9

Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?

Accepted Answer

A)  Sales and marketing refers to SCOR to improve demand generation. 
B)  Production and engineering uses SCOR best practices to design a new "make" process flow. 
C)  Distribution and logistics selects suppliers from the SCOR reference list. 
D)  Marketing and development incorporates SCOR Level I metrics for new product design. 
A)  Sales and marketing refers to SCOR to improve demand generation. 
B)  Production and engineering uses SCOR best practices to design a new "make" process flow. 
C)  Distribution and logistics selects suppliers from the SCOR reference list. 
D)  Marketing and development incorporates SCOR Level I metrics for new product design.

Question 10

An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:

Accepted Answer

A)  prices to the end user. 
B)  supply chain cost of sales. 
C)  the manufacturer's inventory. 
D)  the total supply chain inventory. 
A)  prices to the end user. 
B)  supply chain cost of sales. 
C)  the manufacturer's inventory. 
D)  the total supply chain inventory.

Question 11

When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:

Accepted Answer

A)  there is less in-transit inventory. 
B)  the total variability of demand is reduced. 
C)  average cycle stock is reduced. 
D)  safety stock becomes available-to-promise. 
A)  there is less in-transit inventory. 
B)  the total variability of demand is reduced. 
C)  average cycle stock is reduced. 
D)  safety stock becomes available-to-promise.

Question 12

A key to increasing supply chain management integration is to:

Accepted Answer

A)  have critical component suppliers share in strategy implementation 
B)  incorporate enterprise resource planning (ERP) 
C)  utilize warehouse management systems (WMS) 
D)  push demand throughout the supply chain 
A)  have critical component suppliers share in strategy implementation 
B)  incorporate enterprise resource planning (ERP) 
C)  utilize warehouse management systems (WMS) 
D)  push demand throughout the supply chain

Question 13

Which of the following corporate strategies is most consistent with a flexible supply chain strategy?

Accepted Answer

A)  Being the low-price leader 
B)  Providing the highest-quality service 
C)  Providing mature products with stable sales 
D)  Emphasizing the quality of the product 
A)  Being the low-price leader 
B)  Providing the highest-quality service 
C)  Providing mature products with stable sales 
D)  Emphasizing the quality of the product

Question 14

A main benefit of using customer relationship management (CRM) is:

Accepted Answer

A)  maximization of on-time delivery. 
B)  minimization of product returns. 
C)  identification of customers with high lifetime value. 
D)  finding new markets for existing products and services. 
A)  maximization of on-time delivery. 
B)  minimization of product returns. 
C)  identification of customers with high lifetime value. 
D)  finding new markets for existing products and services.

Question 15

A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?

Accepted Answer

A)  Produce both product families to forecast and push through the distribution system. 
B)  Produce both product families only after receipt of a distributor order. 
C)  Produce the current product family to forecast and the new product family to order. 
D)  Produce the current product family to order and the new product family to forecast. 
A)  Produce both product families to forecast and push through the distribution system. 
B)  Produce both product families only after receipt of a distributor order. 
C)  Produce the current product family to forecast and the new product family to order. 
D)  Produce the current product family to order and the new product family to forecast.

Question 16

Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?

Accepted Answer

A)  Best of breed packages 
B)  One integrated package 
C)  Service-oriented architecture 
D)  Software-as-a-service 
A)  Best of breed packages 
B)  One integrated package 
C)  Service-oriented architecture 
D)  Software-as-a-service

Question 17

Which of the following actions typically is most important when building a collaborative supply chain?

Accepted Answer

A)  Investing sufficient capital 
B)  Building mutual trust 
C)  Integrating information systems 
D)  Developing a common culture 
A)  Investing sufficient capital 
B)  Building mutual trust 
C)  Integrating information systems 
D)  Developing a common culture

Question 18

When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?

Accepted Answer

A)  Availability 
B)  Delivery time 
C)  Service reliability 
D)  Service recovery 
A)  Availability 
B)  Delivery time 
C)  Service reliability 
D)  Service recovery

Question 19

Implementing a balanced scorecard for a supply chain typically would include which of the following actions?

Accepted Answer

A)  Responding to resistance 
B)  Calculating partner performance 
C)  Communicating the strategic purpose to partner organizations 
D)  Aligning partner performance based on channel-master requirements 
A)  Responding to resistance 
B)  Calculating partner performance 
C)  Communicating the strategic purpose to partner organizations 
D)  Aligning partner performance based on channel-master requirements

Question 20

One of the drawbacks to using ISO 26000 is that it:

Accepted Answer

A)  is one of the most expensive ISO standards to implement 
B)  incorporates different standards for different countries 
C)  only provides guidance and cannot be certified as can other ISO standards 
D)  is only recognized by a few countries, due to the strict standards 
A)  is one of the most expensive ISO standards to implement 
B)  incorporates different standards for different countries 
C)  only provides guidance and cannot be certified as can other ISO standards 
D)  is only recognized by a few countries, due to the strict standards

Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?

A benefit of using radio frequency identification (RFID) instead of bar coding would be:

A company currently produces a major component and is considering purchasing the component from a foreign supplier. Assuming they were to purchase from the foreign supplier, which of the following would most likely impact the domestic manufacturing operations?

A company embarking on the establishment of strategic partnerships and ready to relinquish control over inventory management would choose which of the following customer-supplier interactions?

Which of the following tools will facilitate greater collaboration as the supply chain matures?

Which of the following distribution strategies is characterized by items flowing through a warehouse in an almost continuous manner?

A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?

A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:

Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?

An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:

When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:

A key to increasing supply chain management integration is to:

Which of the following corporate strategies is most consistent with a flexible supply chain strategy?

A main benefit of using customer relationship management (CRM) is:

Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?

Which of the following actions typically is most important when building a collaborative supply chain?

When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?

Implementing a balanced scorecard for a supply chain typically would include which of the following actions?

One of the drawbacks to using ISO 26000 is that it:

Certification in Logistics, Transportation and Distribution

CPIM - Basics of Supply Chain Management

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Exam 3: APICS Certified Supply Chain Professional

Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?

A benefit of using radio frequency identification (RFID) instead of bar coding would be:

A company currently produces a major component and is considering purchasing the component from a foreign supplier. Assuming they were to purchase from the foreign supplier, which of the following would most likely impact the domestic manufacturing operations?

A company embarking on the establishment of strategic partnerships and ready to relinquish control over inventory management would choose which of the following customer-supplier interactions?

Which of the following tools will facilitate greater collaboration as the supply chain matures?

Which of the following distribution strategies is characterized by items flowing through a warehouse in an almost continuous manner?

A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?

A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:

Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?

An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:

When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:

A key to increasing supply chain management integration is to:

Which of the following corporate strategies is most consistent with a flexible supply chain strategy?

A main benefit of using customer relationship management (CRM) is:

Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?

Which of the following actions typically is most important when building a collaborative supply chain?

When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?

Implementing a balanced scorecard for a supply chain typically would include which of the following actions?

One of the drawbacks to using ISO 26000 is that it:

Certification in Logistics, Transportation and Distribution

CPIM - Basics of Supply Chain Management

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