Question 1

Which of the following financial measurements is common to reverse logistics?

Accepted Answer

A)  Scrap as a percentage of total cost 
B)  Warranty reserves 
C)  Quality appraisal cost 
D)  Accounts receivable 
A)  Scrap as a percentage of total cost 
B)  Warranty reserves 
C)  Quality appraisal cost 
D)  Accounts receivable

Question 2

A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers.  Currently the firm has common pricing and response times for sales in each sales channel.  Which of the following tools is most appropriate to employ to improve profitability?

Accepted Answer

A)  Customer segmentation 
B)  Customer-facing ordering systems 
C)  Customer relationship management (CRM) 
D)  Supply Chain Operations Reference (SCOR®) 
A)  Customer segmentation 
B)  Customer-facing ordering systems 
C)  Customer relationship management (CRM) 
D)  Supply Chain Operations Reference (SCOR®)

Question 3

A company finds that one of its warehouses is out of capacity to store products. Expanding the physical size of the warehouse is not an option. The most appropriate solution would be to increase the:

Accepted Answer

A)  cash-to-cash cycle of slow-moving items 
B)  inventory turn of slow-moving items 
C)  use of break-bulk warehousing 
D)  inventory days of supply of fast-moving items 
A)  cash-to-cash cycle of slow-moving items 
B)  inventory turn of slow-moving items 
C)  use of break-bulk warehousing 
D)  inventory days of supply of fast-moving items

Question 4

When doing international business, a company's total line-haul costs will vary with the:

Accepted Answer

A)  weight shipped. 
B)  distance shipped. 
C)  pallets shipped. 
D)  volume shipped. 
A)  weight shipped. 
B)  distance shipped. 
C)  pallets shipped. 
D)  volume shipped.

Question 5

The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?

Accepted Answer

A)  Kaizen 
B)  Kanban 
C)  Six Sigma 
D)  Lean 
A)  Kaizen 
B)  Kanban 
C)  Six Sigma 
D)  Lean

Question 6

The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:

Accepted Answer

A)  enhance the competitive advantage. 
B)  gain access to proven management tools. 
C)  reduce the threat of organized labor. 
D)  reduce the cost of operating in multiple countries. 
A)  enhance the competitive advantage. 
B)  gain access to proven management tools. 
C)  reduce the threat of organized labor. 
D)  reduce the cost of operating in multiple countries.

Question 7

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?

Accepted Answer

A)  Contacting the country's consulate for leads 
B)  Contacting the country's local government for recommendations 
C)  Visiting several potential providers before making a selection 
D)  Finding a trusted local business agent to help in the search 
A)  Contacting the country's consulate for leads 
B)  Contacting the country's local government for recommendations 
C)  Visiting several potential providers before making a selection 
D)  Finding a trusted local business agent to help in the search

Question 8

The most appropriate frequency for the sales and operations planning process typically is:

Accepted Answer

A)  weekly. 
B)  monthly. 
C)  quarterly. 
D)  annually. 
A)  weekly. 
B)  monthly. 
C)  quarterly. 
D)  annually.

Question 9

An ISO 9001 supplier demonstrates which of the following characteristics?

Accepted Answer

A)  Uses a six sigma quality system 
B)  Has adopted the principles of total quality management (TQM) 
C)  Has documented procedures and follows those procedures 
D)  Purchases their raw material from another ISO 9001 certified supplier 
A)  Uses a six sigma quality system 
B)  Has adopted the principles of total quality management (TQM) 
C)  Has documented procedures and follows those procedures 
D)  Purchases their raw material from another ISO 9001 certified supplier

Question 10

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

Accepted Answer

A)  Direct shipment from plant to customers 
B)  Shipment from a central distribution warehouse 
C)  Shipment through a multi-echelon distribution network 
D)  Outsourcing the distribution function 
A)  Direct shipment from plant to customers 
B)  Shipment from a central distribution warehouse 
C)  Shipment through a multi-echelon distribution network 
D)  Outsourcing the distribution function

Question 11

A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?

Accepted Answer

A)  Price concessions 
B)  Make-or-buy 
C)  Distribution warehouse locations 
D)  Freight terms 
A)  Price concessions 
B)  Make-or-buy 
C)  Distribution warehouse locations 
D)  Freight terms

Question 12

A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?

Accepted Answer

A)  There will be no effect. 
B)  It will decline and then stabilize at a lower level. 
C)  It will improve and then stabilize at a higher level. 
D)  It will decline until sales erode. 
A)  There will be no effect. 
B)  It will decline and then stabilize at a lower level. 
C)  It will improve and then stabilize at a higher level. 
D)  It will decline until sales erode.

Question 13

Which of the following customer relationship management activities most appropriately is used for revenue generation?

Accepted Answer

A)  Generating customer leads 
B)  Generating graphic sales models 
C)  Measuring customer preferences 
D)  Identifying customer margins 
A)  Generating customer leads 
B)  Generating graphic sales models 
C)  Measuring customer preferences 
D)  Identifying customer margins

Question 14

Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?

Accepted Answer

A)  Distribution requirements planning 
B)  Sales and operations planning 
C)  Rough-cut capacity planning 
D)  Production activity control 
A)  Distribution requirements planning 
B)  Sales and operations planning 
C)  Rough-cut capacity planning 
D)  Production activity control

Question 15

The globalization of a supply chain typically increases uncertainty and:

Accepted Answer

A)  production lead time. 
B)  local competition. 
C)  documentation complexity. 
D)  product standardization. 
A)  production lead time. 
B)  local competition. 
C)  documentation complexity. 
D)  product standardization.

Question 16

A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?

Accepted Answer

A)  $5,400 
B)  $9,000 
C)  $15,000 
D)  $25,000 
A)  $5,400 
B)  $9,000 
C)  $15,000 
D)  $25,000

Question 17

The value that logistics provides within the supply chain can best be summarized as:

Accepted Answer

A)  satisfying customer expectations about availability and delivery at an acceptable total cost. 
B)  meeting promised location and on-time delivery goals with minimal use of expediting. 
C)  establishing inventory and delivery goals with various customers that fulfill the firm's profit objectives. 
D)  providing accurate in-transit and delivery information to customers and salespeople. 
A)  satisfying customer expectations about availability and delivery at an acceptable total cost. 
B)  meeting promised location and on-time delivery goals with minimal use of expediting. 
C)  establishing inventory and delivery goals with various customers that fulfill the firm's profit objectives. 
D)  providing accurate in-transit and delivery information to customers and salespeople.

Question 18

A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:

Accepted Answer

A)  $29,000,000. 
B)  $15,750,000. 
C)  $10,500,000. 
D)  $ 5,250,000. 
A)  $29,000,000. 
B)  $15,750,000. 
C)  $10,500,000. 
D)  $ 5,250,000.

Question 19

Which of the following types of information would be an appropriate basis for a qualitative forecast?

Accepted Answer

A)  Leading indicators 
B)  Market research data 
C)  Order history 
D)  Shipment history 
A)  Leading indicators 
B)  Market research data 
C)  Order history 
D)  Shipment history

Question 20

Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?

Accepted Answer

A)  Preventing a group of employees from forming a collective bargaining (union) group 
B)  Paying different wages in different parts of the world for a given job classification 
C)  Requiring an individual to pay a fee for consideration in hiring or promotion decisions 
D)  Withholding certain employment opportunities from specific groups of people 
A)  Preventing a group of employees from forming a collective bargaining (union) group 
B)  Paying different wages in different parts of the world for a given job classification 
C)  Requiring an individual to pay a fee for consideration in hiring or promotion decisions 
D)  Withholding certain employment opportunities from specific groups of people

Which of the following financial measurements is common to reverse logistics?

A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?

A company finds that one of its warehouses is out of capacity to store products. Expanding the physical size of the warehouse is not an option. The most appropriate solution would be to increase the:

When doing international business, a company's total line-haul costs will vary with the:

The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?

The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?

The most appropriate frequency for the sales and operations planning process typically is:

An ISO 9001 supplier demonstrates which of the following characteristics?

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?

A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?

Which of the following customer relationship management activities most appropriately is used for revenue generation?

Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?

The globalization of a supply chain typically increases uncertainty and:

A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?

The value that logistics provides within the supply chain can best be summarized as:

A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:

Which of the following types of information would be an appropriate basis for a qualitative forecast?

Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?

Certification in Logistics, Transportation and Distribution

CPIM - Basics of Supply Chain Management

Filters

Exam 3: APICS Certified Supply Chain Professional

Which of the following financial measurements is common to reverse logistics?

A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?

A company finds that one of its warehouses is out of capacity to store products. Expanding the physical size of the warehouse is not an option. The most appropriate solution would be to increase the:

When doing international business, a company's total line-haul costs will vary with the:

The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?

The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?

The most appropriate frequency for the sales and operations planning process typically is:

An ISO 9001 supplier demonstrates which of the following characteristics?

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?

A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?

Which of the following customer relationship management activities most appropriately is used for revenue generation?

Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?

The globalization of a supply chain typically increases uncertainty and:

A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?

The value that logistics provides within the supply chain can best be summarized as:

A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:

Which of the following types of information would be an appropriate basis for a qualitative forecast?

Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?

Certification in Logistics, Transportation and Distribution

CPIM - Basics of Supply Chain Management

Filters